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About

Even though digital experiences are more and more important for customers, 95% of the revenue generated in retail comes from brick-and-mortar stores. The role of these stores is the key if you want to optimize your customer knowledge. Acquire new customers and get to know their tastes, shopping habits, family, other retail store visited, projects. Optimize your database and create relevant customer segmentations in a fully secured environment. Increase the effectiveness of your marketing campaigns through email, SMS, rich SMS, and postal mail. Dolmen is a local customer marketing platform, used by points of sale to collect and use the data provided by their customers and prospects. Qualified databases to increase your customer knowledge. All-in-one marketing platform to manage your marketing campaigns. Mobile, web and in-store data collection.

About

With the Wayvee device installed in-store and operating 24/7, 365 days a year, you’ll have access to customer satisfaction and engagement metrics of 100% of customers interacting with your shelf. Wayvee offers real-time customer satisfaction and engagement monitoring for in-store retail. Using Radio Frequency (RF) wave technology and proprietary AI algorithms, the Wayvee device analyzes customer emotional responses in a privacy-respectful manner. With no surveys or cameras involved, Wayvee provides instant feedback, allowing retailers to respond immediately, enhancing the user experience, and ultimately driving revenue growth. C-SAT data and other metrics are available with real-time reporting through a client dashboard, which integrates seamlessly into any data management system via Wayvee API, significantly reducing both cost and time for measurement. Get comprehensive reports that provide C-SAT scores and other engagement metrics.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Local customer marketing platform for businesses wanting to know better their customers and their in-store leads.

Audience

Businesses searching for a solution to ensure customer satisfaction and engagement

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Dolmen
Founded: 2011
France
www.dolmen-tech.com/uk/

Company Information

Wayvee
Founded: 2023
United States
wayvee.com

Alternatives

Alternatives

Store360

Store360

Vision Group Retail
XPLN Suite

XPLN Suite

XPLN GmbH

Categories

Local Marketing Supported
Retail Analytics Supported

Categories

Integrations

No info available.

Integrations

No info available.
Claim Dolmen and update features and information
Claim Dolmen and update features and information
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Claim Wayvee and update features and information