eFax Corporate

eFax Corporate

Consensus Cloud Solutions Inc
1.5 out of 5 stars
Documo eFax Corporate

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Documo:

About

mFax is now Documo! Don't compromise when it comes to secure document delivery. Reliably send and receive faxes from anywhere. We built Documo because fax has traditionally... well, sucked. You shouldn't have to cringe when you hear the word fax. Securely and reliably transmit documents from anywhere. The mFax platform is built with industry-leading security standards. Documents are encrypted at rest and during transport. User authentication, audit trails, and intrusion detection are all built-in features. We boast an advanced network infrastructure built exclusively for cloud fax. We couple direct tier-1 carrier relationships with our proprietary routing technology to ensure industry-leading fax success rates. Total flexibility to customize your fax deployment. Want the simplicity of sending and receiving from email? No problem. Looking to integrate? Our Fax API is built for just that.
eFax Corporate:

About

eFax Corporate is a HIPAA-compliant, secure cloud fax service that allows organizations to send and receive faxes online from any PC, laptop, smartphone or tablet. We help many organizations cut costs, reduce management overhead and increase productivity while maintaining regulatory compliance and enhancing security. We use TLS encryption and AES 256-bit encryption for faxes in transit and at rest, and our secure fax API integrates to your applications. eFax Corporate offers more business faxing and secure information exchange solutions, with advanced fax annotation, mobile apps, regulatory compliance, and a secure fax API that integrates to your existing business applications such as a CMS or EHR system and can power high volume faxing— eFax Corporate is your comprehensive fax solution.
Documo:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
eFax Corporate:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Documo:

Audience

Organizations of all kinds that need an online fax solution
eFax Corporate:

Audience

Organizations with multiple fax users or high volume faxing. We help users meet compliance requirements in highly-regulated industries.
Documo:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
eFax Corporate:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Documo:

API

Offers API Not Supported
eFax Corporate:

API

Offers API Supported
Documo:

Screenshots and Videos

eFax Corporate:

Screenshots and Videos

Documo:

Pricing

$25 per user per month
Free Version Not Supported
Free Trial Supported
eFax Corporate:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Documo:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
eFax Corporate:

Reviews/Ratings

Overall 1.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 2.0 / 5
support 1.0 / 5
eFax Corporate:

Pros & Cons from Real Users

Pros

  • It works to send and receive faxes. Possible to send from email. HIPAA compliant.
  • eFax was simple and easy. It was expensive and only got more expensive. They tried to save me money by moving to Consensus-their new product.

Cons

  • Clunky, dated platform. Terrible support. Incompetence with billing.
  • eFax could not get me my faxes in only single send- per referrals- so I paid much more for multiple faxes of the same item. They also could not handle/remove SPAM faxes, so I had to pay for those also. Finally their support is not good and one person could not handle issue. Each issue needed 2 or more people/calls/departments to address issue-many issues NOT corrected. Consensus is ONLY for tech-savvy Enterprise users who need lots of bells and whistles-BEWARE.
Documo:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported
eFax Corporate:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported
Documo:

Company Information

Documo
Founded: 2014
United States
documo.com
eFax Corporate:

Company Information

Consensus Cloud Solutions Inc
Founded: 1995
United States
enterprise.efax.com
Documo:

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eFax Corporate:

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eFax Corporate:
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eFax Corporate:
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Documo:

Categories

Online Fax Supported
eFax Corporate:

Categories

Fax Server Supported
Online Fax Supported
Documo:

Online Fax Features

Alerts / Notifications Supported
Cloud Storage Supported
Electronic Signature Supported
Fax via Email Supported
HIPAA Compliant Supported
Large File Support Supported
Local Phone Numbers Supported
Mobile Access Supported
Toll Free Numbers Supported
eFax Corporate:

Online Fax Features

Alerts / Notifications Supported
Cloud Storage Supported
Electronic Signature Supported
Fax via Email Supported
HIPAA Compliant Supported
Large File Support Supported
Local Phone Numbers Supported
Mobile Access Supported
Toll Free Numbers Supported

Fax Server Features

Archiving & Retention Supported
Automated Routing Supported
Delivery Management Supported
Email to Fax Supported
Fax to Email Supported
FoIP Supported
Whitelisting / Blacklisting Supported
Documo:

Integrations

8am CasePeer Not Supported
Box Supported
Consensus Clarity Not Supported
Consensus Harmony Not Supported
CredentialingSpectrum Not Supported
Dropbox Supported
DynaFile Not Supported
Google Drive Supported
Indent Supported
Lyniate Corepoint Not Supported
OptiMantra Not Supported
Rhapsody Not Supported
Tellescope Supported
Vetspire Supported
Viirtue Supported
eFax Corporate:

Integrations

8am CasePeer Supported
Box Not Supported
Consensus Clarity Supported
Consensus Harmony Supported
CredentialingSpectrum Supported
Dropbox Not Supported
DynaFile Supported
Google Drive Not Supported
Indent Not Supported
Lyniate Corepoint Supported
OptiMantra Supported
Rhapsody Supported
Tellescope Not Supported
Vetspire Not Supported
Viirtue Not Supported
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