DocuSend

DocuSend

DocuSend Inc
4.9 out of 5 stars
DocuSend LetterFriend

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DocuSend:

About

Remotely send your documents directly to the United States Postal Service through our cloud-based mailroom. DocuSend works with any accounting, billing, or CRM software that produces PDF documents containing a valid mailing address. Users can upload directly, or developers can integrate our REST API to offer a "Send Mail" button in their software, either as a reseller or for internal direct connectivity. There are enormous economic advantages for any business or organization that needs to safely print and mail documents on demand. We also offer an automated email service called DocuLink that lets you know which users open the document links sent and makes it easy to follow up with a hard copy if needed. We are sure that one of our features will improve your mailing experience: DocuSend, DocuLink or the Print-To-Mail Rest API will streamline the manual and time-consuming print, mail and email process.
LetterFriend:

About

LetterFriend is a direct mail and handwritten letter service that helps organizations create personalized, real-handwritten notes, envelopes, and cards, crafted by professional writers rather than fonts, robots, or printers, to cut through digital noise and strengthen customer relationships, referrals, and pipeline growth through high-impact physical outreach. The platform lets users upload contact lists via CSV or integrate with CRM systems, Zapier, or an API to automate and scale campaigns, whether sending thank-you letters, prospecting notes, holiday cards, or other personalized correspondence that is hand-addressed, handwritten, and mailed on behalf of the customer. LetterFriend emphasizes human-touch direct mail with real people in New Jersey writing each word, delivering consistently higher open and response rates compared with typical printed or email outreach, and offers customizable options such as envelopes, sticky notes, signatures, postcards, etc.
DocuSend:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
LetterFriend:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
DocuSend:

Audience

Companies that want to mail invoices, letters and other PDF documents
LetterFriend:

Audience

Businesses, marketers, and sales teams that want to boost engagement and response rates by sending scalable, real handwritten letters and direct mail to prospects and customers
DocuSend:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
LetterFriend:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
DocuSend:

API

Offers API Supported
LetterFriend:

API

Offers API Supported
DocuSend:

Screenshots and Videos

LetterFriend:

Screenshots and Videos

DocuSend:

Pricing

$1.28 for 1pg 8.5x11" document
Pay-as-you-go. 1 page B&W document is $1.28 including 1st class postage. No minimums, contracts or set-up fees. Add $0.09 for color. QuickBooks Online users get 33% off first upload. See website for details.
Free Version Not Supported
Free Trial Not Supported
LetterFriend:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
DocuSend:

Reviews/Ratings

Overall 4.9 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.4 / 5
support 4.6 / 5
LetterFriend:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
DocuSend:

Pros & Cons from Real Users

Pros

  • -It offers a very well-organized and straightforward UI. -You can create shortened links. -All your documents get stored in a secure manner. -You can open documents directly in DocuSend HTML viewer.
  • Provides a safe and efficient means of mailing. Very good print quality. The setup for multiple employees was easy.
  • The Speed of being able to send our log price sheets. i have a list of approximately 80 log suppliers, previously i was doing everything by hand, DocuSend saved me hours of stuffing envelopes, saving thousands of dollars every year.
  • Affordable, convenient and professional. Integrates perfectly with QuickBooks Online. Very easy to use.
  • We are a community association and this is a great time saver when we send out out bill and mailings. Alice answers all of our questions as well as resolves any problems that arise.

Cons

  • -Sometimes the website gets crashed suddenly. -Absence of pdf converter.
  • None. Since everything worked as promised there is nothing I can complain about.
  • Having to do the mail merge on Excel to a PDF document. DocuSend should have an option to just send the Excel mailing list without having to go through the mail merge option.
  • UI is a bit clunky, needs to be updated but not difficult.
  • Would like to be able to download a copy of each mailing we sent out but not a big deal.
DocuSend:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
LetterFriend:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
DocuSend:

Company Information

DocuSend Inc
Founded: 1991
United States
www.docusend.biz
LetterFriend:

Company Information

LetterFriend
Founded: 2010
United States
letterfriend.com
DocuSend:

Alternatives

Click2Mail

Click2Mail

4.4 out of 5 stars
LetterFriend:

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DocuSend:
Notifii Track

Notifii Track

Notifii
4.8 out of 5 stars
LetterFriend:
Thanks.io

Thanks.io

thanks.io
DocuSend:
Firmex Virtual Data Room

Firmex Virtual Data Room

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LetterFriend:
DocuSend:
LetterFriend:
DocuSend:
Switch

Switch

Quadient
LetterFriend:
DocuSend:

Categories

LetterFriend:

Categories

DocuSend:

Direct Mail Automation Features

A/B Testing Not Supported
Analytics/Reporting Supported
Campaign Management Not Supported
Data Import/Export Supported
Delivery Tracking Supported
Design Management Not Supported
Event Triggered Mailings Supported
List Scrubbing Not Supported
Mailing List Purchasing Not Supported
Mailing Services Integration Supported
Pre-made Templates Supported
Printing Services Integration Supported
Response Alerts Not Supported

API Management Features

Access Control Supported
Analytics Not Supported
API Design Not Supported
API Lifecycle Management Not Supported
Dashboard Supported
Developer Portal Not Supported
Testing Management Not Supported
Threat Protection Not Supported
Traffic Control Not Supported
Version Control Not Supported

Billing and Invoicing Features

Billing Portal Not Supported
Contact Database Not Supported
Contingency Billing Not Supported
Customer Portal Supported
Customizable Invoices Not Supported
Dunning Management Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Not Supported
Multi-Currency Not Supported
Online Invoicing Not Supported
Online Payments Not Supported
Payment Processing Not Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Not Supported
DocuSend:

Integrations

Banyon Data Fund Accounting Supported
Banyon Utility Billing Supported
FreshBooks Supported
Google Sheets Not Supported
Haletale Supported
HubSpot CRM Not Supported
Insightly Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Excel Not Supported
OneBill Supported
Oracle CRM On Demand Not Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
SAP Cloud Platform Not Supported
Salesforce Not Supported
SugarCRM Not Supported
TimelyBill Supported
Utility Star Supported
Zapier Not Supported
Zoho CRM Not Supported
LetterFriend:

Integrations

Banyon Data Fund Accounting Not Supported
Banyon Utility Billing Not Supported
FreshBooks Not Supported
Google Sheets Supported
Haletale Not Supported
HubSpot CRM Supported
Insightly Supported
Microsoft Dynamics 365 Supported
Microsoft Excel Supported
OneBill Not Supported
Oracle CRM On Demand Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
SAP Cloud Platform Supported
Salesforce Supported
SugarCRM Supported
TimelyBill Not Supported
Utility Star Not Supported
Zapier Supported
Zoho CRM Supported
DocuSend:
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Claim DocuSend and update features and information
LetterFriend:
Claim LetterFriend and update features and information
Claim LetterFriend and update features and information