DoctorConnect vs. Upvio Comparison


DoctorConnect Adtel International	Upvio Upvio Healthtech	+	+
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About DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience.		About Vitals AI is Upvio’s camera-based remote vital signs monitoring technology. It uses a short face scan and remote photoplethysmography (rPPG) with computer vision to detect subtle blood-flow signals and convert them into clinically validated physiological insights using a standard phone or webcam, with no wearables or external hardware. In around 30 seconds, Vitals AI can deliver 20+ health markers, including heart rate, HRV, breathing rate, blood pressure, stress metrics, and cardiovascular risk indices. Teams can configure scans using reusable templates, generate secure, shareable links for any workflow (customers, campaigns, teams, individuals), and review results and trends from a single platform. Deployment is available as a fully hosted solution, with enterprise-grade security, governance, and compliance built in, and integration supported via platform tools and API options.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Doctors, clinics and hospitals		Audience Telehealth, Remote Care, Mining, Clinical Studies, Research
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $210 Price varies. Flat monthly rate based on the total number of providers and locations. Contact us for more details. Free Version Free Trial		Pricing $319/user/month Health Markers & Analysis All available vitals, indices and risk factors AI algorithm (enrich traditional vitals signs) Platform Create scan templates Create scan links Share scan links Review scan results Account dashboard Role-specific dashboards Pre-scan client questionnaires Custom client questionnaires Health reports (PDF) Multi-tenant account Client portal Client notifications Custom client notifications Integrations, Security & Data Management Upvio API Automated data exports Custom data retention policies Customer support Engineering support Dedicated solution architect Compliance & Audits HIPAA compliance SOC2 compliance GDPR compliance Audit trails and logging BAA Team Management SSO & SCIM Admin management Roles & permissions management Custom roles & permissions Monitor team performance Free Version Free Trial
Reviews/Ratings Overall 3.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 4.8 / 5 ease 4.0 / 5 features 5.0 / 5 design 4.5 / 5 support 4.8 / 5 Read all reviews
Pros from Real Users Pros One of my favorite features is the ability to send patients individual text messages and be able to encrypt them as well if needed. Along with individual texting is sending mass text messages to a list of patients on a providers schedule for a certain day. Our patients prefer text to call and so this has allowed us to get in touch with so many more patients. I've also enjoyed the Enhanced Text feature. This adds a link to an appointment reminder that will pull up a map app to guide patients to the address as well as allow the patient to change the language of the reminder.		Pros & Cons from Real Users Pros Love different features available, way more than what Calendly offers, and team is working to improve it more! Simple and easy to use. Solid, reliable and professional. A proven tool that has lasted. Packed with great features. Well thought out customizable layout. Top notch support (a must for any tool). Always improving with great updates. Easy step by step schedule and calendar that you can either use their link or embed on your own site. Easy to use and set up. Love how simple it is to use and is step by step for booking that really simplifies everything. Cons BAD BAD BAD UI AND UX! hard to use and navigate. Front end looks nice, but back end so confusing. A slight initial learning curve to initially set up. But that goes for any tool. Nothing else that I have come across. It is a little tricky to configure to your needs. The UI could use some adjustments moreso to make it easy to navigate.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Adtel International Founded: 1992 United States www.doctorconnect.net		Company Information Upvio Healthtech Founded: 2022 Australia upvio.com
Alternatives Perfect Patient Management System SARU TECH		Alternatives Apptoto Go-Cort
Benchmark PM Benchmark Solutions		BrandWide Soffront Corporation
OptiMantra		GnomGuru OMEGA 365
DrChrono		Curogram Curogram, Inc.
Benchmark EHR Benchmark Solutions View All		DoctorConnect Adtel International View All
Categories Appointment Reminder Chiropractic Clinic Management Dental Dermatology Healthcare Medical Practice Management Medical Scheduling Medical Spa Optometry Patient Engagement Patient Experience Patient Intake Patient Management Patient Scheduling Pediatric Physical Therapy Plastic Surgery Podiatry Radiology Reputation Management Telemedicine		Categories Appointment Reminder Clinic Management Health Assessment and Screening HIPAA Compliance HIPAA Compliant Messaging Medical Practice Management Medical Scheduling Patient Engagement Patient Experience Patient Intake Patient Scheduling Telemedicine
Appointment Reminder Features Appointment Scheduling Calendar Management Call Reminders Email Reminders Online Booking Payment Reminders Recurring Appointments Rescheduling SMS Messaging Two-Way Messaging Medical Practice Management Features Claims Management E-Prescribing EMR / EHR HIPAA Compliant Insurance Eligibility Verification Inventory Management Multi-Office Multi-Physician Patient Billing Patient Portal Patient Records Patient Registration Patient Scheduling Physician Scheduling Medical Scheduling Features Appointment Management Billing & Invoicing Drag & Drop Facility Scheduling Multi-Location No-Show Tracking On Call Scheduling Patient Records Patient Scheduling Physician Management Recurring Appointments Self Service Portal Staff Scheduling Patient Engagement Features Appointment Scheduling Care Planning Collaboration Messaging Mobile Access Patient Education Patient Portal Personal Health Record Progress Tracking Self Management Patient Scheduling Features Analytics/Reporting Approval Process Control HIPAA Compliant Mobile Access Notifications/Alerts Online Scheduling Patient Communications Patient Intake Patient Portal Patient Records Management Payment Processing Reminders SMS Messaging Show More Features Chiropractic Features Appointment Management Billing & Invoicing Claims Management EHR Certified Outcome Assessments Patient Account Management Patient Records SOAP Notes Dental Features Appointment Management Appointment Reminders Claims Management Clinical Charting Imaging Inventory Management Patient Account Management Patient Billing Patient Records Management Treatment Planning Dermatology Features Claims Management EMR / EHR HIPAA Compliant Image Management Inventory Management Patient Portal Progress Notes Scheduling Treatment Plans Medical Spa Features Appointment Management Before & After Pictures Client Management Gift Card Management HIPAA Compliant Inventory Management Package Creation Optometry Features Appointment Management Insurance Management Inventory Management Patient Records Recall Tracking Patient Management Features Admissions Management Bed Management Discharge Management Historical Reporting Patient Flow Management Patient Location Tracking Patient Monitoring Real Time Reporting Waiting Time Tracking Pediatric Features Admissions Management Billing & Invoicing Charge Capture Clinical Notes Code Processing Custom Bundles Electronic Health Record HIPAA Compliant Practice Management Scheduling SMS Messaging Vaccine Management Physical Therapy Features Activity Monitoring Appointment Management Assessments Billing & Invoicing Exercise Management Insurance Management Multi-Location Patient Records Practice Management Progress Notes Treatment Plans Plastic Surgery Features Appointment Management Before & After Pictures Claims Management Inventory Management Patient Billing Patient Flow Management Patient Portal Patient Records Management Scheduling Podiatry Features Appointment Management Patient Records Radiology Features Audit Trail Billing & Invoicing Claims Management EDI EMR HL7 Bridge Image Fusion PACS Integration Patient Scheduling Scanning Input Teleradiology Wait List Management		Appointment Reminder Features Appointment Scheduling Calendar Management Call Reminders Email Reminders Online Booking Payment Reminders Recurring Appointments Rescheduling SMS Messaging Two-Way Messaging Medical Practice Management Features Claims Management E-Prescribing EMR / EHR HIPAA Compliant Insurance Eligibility Verification Inventory Management Multi-Office Multi-Physician Patient Billing Patient Portal Patient Records Patient Registration Patient Scheduling Physician Scheduling Medical Scheduling Features Appointment Management Billing & Invoicing Drag & Drop Facility Scheduling Multi-Location No-Show Tracking On Call Scheduling Patient Records Patient Scheduling Physician Management Recurring Appointments Self Service Portal Staff Scheduling Patient Engagement Features Appointment Scheduling Care Planning Collaboration Messaging Mobile Access Patient Education Patient Portal Personal Health Record Progress Tracking Self Management Patient Scheduling Features Analytics/Reporting Approval Process Control HIPAA Compliant Mobile Access Notifications/Alerts Online Scheduling Patient Communications Patient Intake Patient Portal Patient Records Management Payment Processing Reminders SMS Messaging Telemedicine Features Appointment Reminders Appointment Scheduling Chat / Messaging E-Prescribing For Medical Purposes HIPAA Compliant Multi-Provider Practice Online Forms Patient Queue Management Practice Management Remote Treatment Plans Teleradiology Video Conferencing Show More Features HIPAA Compliance Features Access Control / Permissions Audit Management Compliance Reporting Data Security Documentation Management For Healthcare Incident Management Policy Training Remediation Management Risk Management Vendor Management
Integrations AccuMed EHR AdvancedMD Amazing Charts EHR Azalea EHR ClearoutPhone CodeTwo Email Signatures 365 Doxy.me Google Meet Integrately Lytec MOSAIQ Plaza Microsoft Teams Nekton.ai PayPal Stackreaction Stripe Yelp Zapier athenaClinicals eClinicalWorks Show More Integrations View All 13 Integrations		Integrations AccuMed EHR AdvancedMD Amazing Charts EHR Azalea EHR ClearoutPhone CodeTwo Email Signatures 365 Doxy.me Google Meet Integrately Lytec MOSAIQ Plaza Microsoft Teams Nekton.ai PayPal Stackreaction Stripe Yelp Zapier athenaClinicals eClinicalWorks Show More Integrations View All 13 Integrations
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