DoctorConnect vs. Upvio Comparison


DoctorConnect Adtel International	Upvio Upvio Healthtech	+	+
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About DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience.		About Vitals AI is Upvio’s camera-based remote vital signs monitoring technology. It uses a short face scan and remote photoplethysmography (rPPG) with computer vision to detect subtle blood-flow signals and convert them into clinically validated physiological insights using a standard phone or webcam, with no wearables or external hardware. In around 30 seconds, Vitals AI can deliver 20+ health markers, including heart rate, HRV, breathing rate, blood pressure, stress metrics, and cardiovascular risk indices. Teams can configure scans using reusable templates, generate secure, shareable links for any workflow (customers, campaigns, teams, individuals), and review results and trends from a single platform. Deployment is available as a fully hosted solution, with enterprise-grade security, governance, and compliance built in, and integration supported via platform tools and API options.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Doctors, clinics and hospitals		Audience Telehealth, Remote Care, Mining, Clinical Studies, Research
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $210 Price varies. Flat monthly rate based on the total number of providers and locations. Contact us for more details. Free Version Not Supported Free Trial Not Supported		Pricing $319/user/month Health Markers & Analysis All available vitals, indices and risk factors AI algorithm (enrich traditional vitals signs) Platform Create scan templates Create scan links Share scan links Review scan results Account dashboard Role-specific dashboards Pre-scan client questionnaires Custom client questionnaires Health reports (PDF) Multi-tenant account Client portal Client notifications Custom client notifications Integrations, Security & Data Management Upvio API Automated data exports Custom data retention policies Customer support Engineering support Dedicated solution architect Compliance & Audits HIPAA compliance SOC2 compliance GDPR compliance Audit trails and logging BAA Team Management SSO & SCIM Admin management Roles & permissions management Custom roles & permissions Monitor team performance Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 3.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 4.8 / 5 ease 4.0 / 5 features 5.0 / 5 design 4.5 / 5 support 4.8 / 5 Read all reviews
Pros from Real Users Pros One of my favorite features is the ability to send patients individual text messages and be able to encrypt them as well if needed. Along with individual texting is sending mass text messages to a list of patients on a providers schedule for a certain day. Our patients prefer text to call and so this has allowed us to get in touch with so many more patients. I've also enjoyed the Enhanced Text feature. This adds a link to an appointment reminder that will pull up a map app to guide patients to the address as well as allow the patient to change the language of the reminder.		Pros & Cons from Real Users Pros Love different features available, way more than what Calendly offers, and team is working to improve it more! Simple and easy to use. Solid, reliable and professional. A proven tool that has lasted. Packed with great features. Well thought out customizable layout. Top notch support (a must for any tool). Always improving with great updates. Easy step by step schedule and calendar that you can either use their link or embed on your own site. Easy to use and set up. Love how simple it is to use and is step by step for booking that really simplifies everything. Cons BAD BAD BAD UI AND UX! hard to use and navigate. Front end looks nice, but back end so confusing. A slight initial learning curve to initially set up. But that goes for any tool. Nothing else that I have come across. It is a little tricky to configure to your needs. The UI could use some adjustments moreso to make it easy to navigate.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Adtel International Founded: 1992 United States www.doctorconnect.net		Company Information Upvio Healthtech Founded: 2022 Australia upvio.com
Alternatives Perfect Patient Management System SARU TECH		Alternatives Apptoto Go-Cort
Benchmark PM Benchmark Solutions		BrandWide Soffront Corporation
OptiMantra		GnomGuru OMEGA 365
DrChrono		Curogram Curogram, Inc.
Benchmark EHR Benchmark Solutions View All		DoctorConnect Adtel International View All
Categories AI Review Management Supported Appointment Reminder Supported Chiropractic Supported Clinic Management Supported Dental Supported Dermatology Supported Healthcare Supported Medical Practice Management Supported Medical Scheduling Supported Medical Spa Supported Optometry Supported Patient Engagement Supported Patient Experience Supported Patient Intake Supported Patient Management Supported Patient Scheduling Supported Pediatric Supported Physical Therapy Supported Plastic Surgery Supported Podiatry Supported Radiology Supported Reputation Management Supported Telemedicine Supported		Categories Appointment Reminder Supported Clinic Management Supported Health Assessment and Screening Supported HIPAA Compliance Supported HIPAA Compliant Messaging Supported Medical Practice Management Supported Medical Scheduling Supported Patient Engagement Supported Patient Experience Supported Patient Intake Supported Patient Scheduling Supported Telemedicine Supported
Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Supported Email Reminders Supported Online Booking Supported Payment Reminders Supported Recurring Appointments Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Supported Medical Practice Management Features Claims Management Not Supported E-Prescribing Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Insurance Eligibility Verification Not Supported Inventory Management Not Supported Multi-Office Not Supported Multi-Physician Supported Patient Billing Supported Patient Portal Not Supported Patient Records Not Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Not Supported Medical Scheduling Features Appointment Management Supported Billing & Invoicing Not Supported Drag & Drop Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Not Supported Patient Records Not Supported Patient Scheduling Supported Physician Management Not Supported Recurring Appointments Supported Self Service Portal Supported Staff Scheduling Not Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Supported Collaboration Supported Messaging Supported Mobile Access Supported Patient Education Supported Patient Portal Supported Personal Health Record Supported Progress Tracking Supported Self Management Supported Patient Scheduling Features Analytics/Reporting Supported Approval Process Control Supported HIPAA Compliant Supported Mobile Access Supported Notifications/Alerts Supported Online Scheduling Supported Patient Communications Supported Patient Intake Supported Patient Portal Not Supported Patient Records Management Supported Payment Processing Supported Reminders Supported SMS Messaging Supported Show More Features Chiropractic Features Appointment Management Supported Billing & Invoicing Supported Claims Management Not Supported EHR Certified Not Supported Outcome Assessments Not Supported Patient Account Management Not Supported Patient Records Not Supported SOAP Notes Not Supported Dental Features Appointment Management Not Supported Appointment Reminders Supported Claims Management Not Supported Clinical Charting Not Supported Imaging Not Supported Inventory Management Not Supported Patient Account Management Not Supported Patient Billing Supported Patient Records Management Not Supported Treatment Planning Not Supported Dermatology Features Claims Management Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Image Management Not Supported Inventory Management Not Supported Patient Portal Not Supported Progress Notes Not Supported Scheduling Supported Treatment Plans Not Supported Medical Spa Features Appointment Management Supported Before & After Pictures Not Supported Client Management Supported Gift Card Management Not Supported HIPAA Compliant Not Supported Inventory Management Not Supported Package Creation Not Supported Optometry Features Appointment Management Supported Insurance Management Not Supported Inventory Management Not Supported Patient Records Not Supported Recall Tracking Supported Patient Management Features Admissions Management Supported Bed Management Not Supported Discharge Management Not Supported Historical Reporting Not Supported Patient Flow Management Supported Patient Location Tracking Not Supported Patient Monitoring Not Supported Real Time Reporting Supported Waiting Time Tracking Supported Pediatric Features Admissions Management Supported Billing & Invoicing Not Supported Charge Capture Supported Clinical Notes Not Supported Code Processing Not Supported Custom Bundles Supported Electronic Health Record Not Supported HIPAA Compliant Supported Practice Management Supported Scheduling Supported SMS Messaging Supported Vaccine Management Not Supported Physical Therapy Features Activity Monitoring Not Supported Appointment Management Supported Assessments Not Supported Billing & Invoicing Not Supported Exercise Management Supported Insurance Management Not Supported Multi-Location Supported Patient Records Not Supported Practice Management Supported Progress Notes Not Supported Treatment Plans Not Supported Plastic Surgery Features Appointment Management Supported Before & After Pictures Not Supported Claims Management Not Supported Inventory Management Not Supported Patient Billing Supported Patient Flow Management Not Supported Patient Portal Not Supported Patient Records Management Not Supported Scheduling Supported Podiatry Features Appointment Management Supported Patient Records Not Supported Radiology Features Audit Trail Not Supported Billing & Invoicing Not Supported Claims Management Not Supported EDI Not Supported EMR HL7 Bridge Not Supported Image Fusion Not Supported PACS Integration Not Supported Patient Scheduling Supported Scanning Input Not Supported Teleradiology Not Supported Wait List Management Supported		Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Supported Email Reminders Supported Online Booking Supported Payment Reminders Supported Recurring Appointments Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Not Supported Medical Practice Management Features Claims Management Not Supported E-Prescribing Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Insurance Eligibility Verification Not Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Not Supported Patient Portal Not Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported Medical Scheduling Features Appointment Management Supported Billing & Invoicing Not Supported Drag & Drop Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Supported Patient Records Supported Patient Scheduling Supported Physician Management Supported Recurring Appointments Supported Self Service Portal Supported Staff Scheduling Supported Patient Engagement Features Appointment Scheduling Not Supported Care Planning Not Supported Collaboration Not Supported Messaging Not Supported Mobile Access Supported Patient Education Not Supported Patient Portal Supported Personal Health Record Not Supported Progress Tracking Not Supported Self Management Not Supported Patient Scheduling Features Analytics/Reporting Supported Approval Process Control Supported HIPAA Compliant Supported Mobile Access Supported Notifications/Alerts Supported Online Scheduling Supported Patient Communications Supported Patient Intake Supported Patient Portal Supported Patient Records Management Supported Payment Processing Supported Reminders Supported SMS Messaging Supported Telemedicine Features Appointment Reminders Supported Appointment Scheduling Supported Chat / Messaging Supported E-Prescribing Not Supported For Medical Purposes Supported HIPAA Compliant Supported Multi-Provider Practice Supported Online Forms Supported Patient Queue Management Not Supported Practice Management Supported Remote Treatment Plans Supported Teleradiology Not Supported Video Conferencing Supported Show More Features HIPAA Compliance Features Access Control / Permissions Supported Audit Management Not Supported Compliance Reporting Not Supported Data Security Not Supported Documentation Management Not Supported For Healthcare Supported Incident Management Not Supported Policy Training Not Supported Remediation Management Not Supported Risk Management Not Supported Vendor Management Not Supported
Integrations AccuMed EHR Supported Amazing Charts EHR Supported Azalea EHR Supported Doxy.me Not Supported Google Calendar Not Supported Google Meet Not Supported Integrately Not Supported Lytec Supported MOSAIQ Plaza Supported Microsoft 365 Not Supported NextGen Healthcare EHR Supported Nextech Supported PayPal Not Supported Stackreaction Not Supported Stripe Not Supported Tebra Supported Yelp Supported Zapier Not Supported athenaClinicals Supported eClinicalWorks Supported Show More Integrations View All 13 Integrations		Integrations AccuMed EHR Not Supported Amazing Charts EHR Not Supported Azalea EHR Not Supported Doxy.me Supported Google Calendar Supported Google Meet Supported Integrately Supported Lytec Not Supported MOSAIQ Plaza Not Supported Microsoft 365 Supported NextGen Healthcare EHR Not Supported Nextech Not Supported PayPal Supported Stackreaction Supported Stripe Supported Tebra Not Supported Yelp Not Supported Zapier Supported athenaClinicals Not Supported eClinicalWorks Not Supported Show More Integrations View All 13 Integrations
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