DoctorConnect vs. SimplePractice Comparison


DoctorConnect Adtel International	SimplePractice	+	+
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About DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience.		About SimplePractice is a comprehensive electronic health record (EHR) and practice management software tailored for health and wellness professionals. Serving over 225,000 practitioners, it offers features such as integrated telehealth, customizable documentation templates, billing and insurance tools, and a secure client portal. Designed to streamline administrative tasks, SimplePractice enhances client care and supports the growth of private practices.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Doctors, clinics and hospitals		Audience SimplePractice is ideal for health and wellness professionals, such as therapists, dietitians, and counselors, seeking an integrated EHR and practice management system to streamline operations and enhance client services in a private practice setting
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $210 Price varies. Flat monthly rate based on the total number of providers and locations. Contact us for more details. Free Version Not Supported Free Trial Not Supported		Pricing $35.00/month/user Essential - $39 per month Professional - $49 per month Professional for Groups - $49 per month / $29 per month for each additional clinician Free Version Supported Free Trial Supported
Reviews/Ratings Overall 3.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros from Real Users Pros One of my favorite features is the ability to send patients individual text messages and be able to encrypt them as well if needed. Along with individual texting is sending mass text messages to a list of patients on a providers schedule for a certain day. Our patients prefer text to call and so this has allowed us to get in touch with so many more patients. I've also enjoyed the Enhanced Text feature. This adds a link to an appointment reminder that will pull up a map app to guide patients to the address as well as allow the patient to change the language of the reminder.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Adtel International Founded: 1992 United States www.doctorconnect.net		Company Information SimplePractice Founded: 2012 United States www.simplepractice.com
Alternatives Perfect Patient Management System SARU TECH		Alternatives Service Center Office Ally
Benchmark PM Benchmark Solutions		Raintree Raintree Systems
OptiMantra		Ensora Mental Health TheraNest
DrChrono		Carepatron
Benchmark EHR Benchmark Solutions View All		Zanda Zanda Health View All
Categories AI Review Management Supported Appointment Reminder Supported Chiropractic Supported Clinic Management Supported Dental Supported Dermatology Supported Healthcare Supported Medical Practice Management Supported Medical Scheduling Supported Medical Spa Supported Optometry Supported Patient Engagement Supported Patient Experience Supported Patient Intake Supported Patient Management Supported Patient Scheduling Supported Pediatric Supported Physical Therapy Supported Plastic Surgery Supported Podiatry Supported Radiology Supported Reputation Management Supported Telemedicine Supported		Categories Electronic Medical Records (EMR) Supported HIPAA Compliant Messaging Supported Medical Billing Supported Medical Practice Management Supported Medical Scheduling Supported Mental Health Supported Patient Case Management Supported Patient Management Supported Patient Portal Supported Patient Scheduling Supported Physical Therapy Supported Speech Therapy Supported Therapy Supported
Medical Practice Management Features Claims Management Not Supported E-Prescribing Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Insurance Eligibility Verification Not Supported Inventory Management Not Supported Multi-Office Not Supported Multi-Physician Supported Patient Billing Supported Patient Portal Not Supported Patient Records Not Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Not Supported Medical Scheduling Features Appointment Management Supported Billing & Invoicing Not Supported Drag & Drop Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Not Supported Patient Records Not Supported Patient Scheduling Supported Physician Management Not Supported Recurring Appointments Supported Self Service Portal Supported Staff Scheduling Not Supported Patient Management Features Admissions Management Supported Bed Management Not Supported Discharge Management Not Supported Historical Reporting Not Supported Patient Flow Management Supported Patient Location Tracking Not Supported Patient Monitoring Not Supported Real Time Reporting Supported Waiting Time Tracking Supported Patient Scheduling Features Analytics/Reporting Supported Approval Process Control Supported HIPAA Compliant Supported Mobile Access Supported Notifications/Alerts Supported Online Scheduling Supported Patient Communications Supported Patient Intake Supported Patient Portal Not Supported Patient Records Management Supported Payment Processing Supported Reminders Supported SMS Messaging Supported Physical Therapy Features Activity Monitoring Not Supported Appointment Management Supported Assessments Not Supported Billing & Invoicing Not Supported Exercise Management Supported Insurance Management Not Supported Multi-Location Supported Patient Records Not Supported Practice Management Supported Progress Notes Not Supported Treatment Plans Not Supported Show More Features Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Supported Email Reminders Supported Online Booking Supported Payment Reminders Supported Recurring Appointments Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Supported Chiropractic Features Appointment Management Supported Billing & Invoicing Supported Claims Management Not Supported EHR Certified Not Supported Outcome Assessments Not Supported Patient Account Management Not Supported Patient Records Not Supported SOAP Notes Not Supported Dental Features Appointment Management Not Supported Appointment Reminders Supported Claims Management Not Supported Clinical Charting Not Supported Imaging Not Supported Inventory Management Not Supported Patient Account Management Not Supported Patient Billing Supported Patient Records Management Not Supported Treatment Planning Not Supported Dermatology Features Claims Management Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Image Management Not Supported Inventory Management Not Supported Patient Portal Not Supported Progress Notes Not Supported Scheduling Supported Treatment Plans Not Supported Medical Spa Features Appointment Management Supported Before & After Pictures Not Supported Client Management Supported Gift Card Management Not Supported HIPAA Compliant Not Supported Inventory Management Not Supported Package Creation Not Supported Optometry Features Appointment Management Supported Insurance Management Not Supported Inventory Management Not Supported Patient Records Not Supported Recall Tracking Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Supported Collaboration Supported Messaging Supported Mobile Access Supported Patient Education Supported Patient Portal Supported Personal Health Record Supported Progress Tracking Supported Self Management Supported Pediatric Features Admissions Management Supported Billing & Invoicing Not Supported Charge Capture Supported Clinical Notes Not Supported Code Processing Not Supported Custom Bundles Supported Electronic Health Record Not Supported HIPAA Compliant Supported Practice Management Supported Scheduling Supported SMS Messaging Supported Vaccine Management Not Supported Plastic Surgery Features Appointment Management Supported Before & After Pictures Not Supported Claims Management Not Supported Inventory Management Not Supported Patient Billing Supported Patient Flow Management Not Supported Patient Portal Not Supported Patient Records Management Not Supported Scheduling Supported Podiatry Features Appointment Management Supported Patient Records Not Supported Radiology Features Audit Trail Not Supported Billing & Invoicing Not Supported Claims Management Not Supported EDI Not Supported EMR HL7 Bridge Not Supported Image Fusion Not Supported PACS Integration Not Supported Patient Scheduling Supported Scanning Input Not Supported Teleradiology Not Supported Wait List Management Supported		Medical Practice Management Features Claims Management Supported E-Prescribing Not Supported EMR / EHR Supported HIPAA Compliant Supported Insurance Eligibility Verification Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported Medical Scheduling Features Appointment Management Supported Billing & Invoicing Supported Drag & Drop Supported Facility Scheduling Not Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Not Supported Patient Records Supported Patient Scheduling Supported Physician Management Supported Recurring Appointments Supported Self Service Portal Supported Staff Scheduling Supported Patient Management Features Admissions Management Not Supported Bed Management Not Supported Discharge Management Not Supported Historical Reporting Supported Patient Flow Management Not Supported Patient Location Tracking Not Supported Patient Monitoring Supported Real Time Reporting Not Supported Waiting Time Tracking Not Supported Physical Therapy Features Activity Monitoring Not Supported Appointment Management Supported Assessments Not Supported Billing & Invoicing Supported Exercise Management Not Supported Insurance Management Supported Multi-Location Supported Patient Records Supported Practice Management Supported Progress Notes Supported Treatment Plans Not Supported Show More Features Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Not Supported E/M Coding Supported Handwriting Recognition Not Supported HIPAA Compliant Supported Integrated Telehealth Not Supported Meaningful Use Certified Not Supported MIPS Certified Not Supported ONC-ATCB Certified Not Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Not Supported Medical Billing Features Claims Processing Not Supported Claims Scrubbing Supported Code & Charge Entry Not Supported Compliance Tracking Supported Customizable Dashboard Supported Dunning Management Supported Invoice History Supported Patient Eligibility Checks Supported Practice Management Supported Quotes/Estimates Supported Remittance Advice Supported Mental Health Features Appointment Reminders Supported Appointment Scheduling Supported Assessment & Treatment Plans Supported Billing & Invoicing Supported Claims Management Supported E-Prescribing Not Supported EDI Supported EMR / EHR Supported HIPAA Compliant Supported Inpatient / Residential Not Supported Multi-Provider Practice Supported Patient Portal Supported Personnel Management Supported Progress Notes Supported Single Provider Practice Supported Patient Case Management Features Activity Tracking Not Supported Assessment Notes Not Supported Billing & Invoicing Supported Calendar Management Supported Candidate Identification Not Supported Case List Management Not Supported Eligibility Verification Supported HIPAA Compliant Supported Medical History Records Not Supported Patient Records Supported Referral Management Not Supported Treatment Planning Not Supported Patient Portal Features Appointment Confirmations Supported Appointment Scheduling Supported Bill Payment Supported Care Plans Not Supported Care Summaries Not Supported EHR-Agnostic Not Supported Health Record Access Not Supported Intake Forms Supported Lab Results Not Supported Prescription Renewals Not Supported Secure Messaging Supported Video Consultations Not Supported Speech Therapy Features Assessment Management Not Supported Billing & Invoicing Supported Care Plan Management Supported Insurance Management Supported Patient Scheduling Supported Progress Tracking Supported SOAP Notes Supported
Integrations AccuMed EHR Supported AdvancedMD Supported Amazing Charts EHR Supported Clinically AI Not Supported Fantastical Not Supported Google Calendar Not Supported Lytec Supported MOSAIQ Plaza Supported Medsender Not Supported Microsoft Outlook Not Supported NextGen Healthcare EHR Supported Nextech Supported QuickSlot Health Not Supported Stable Not Supported Stripe Not Supported Stripe Billing Not Supported Tebra Supported athenaClinicals Supported eClinicalWorks Supported iCloud Not Supported Show More Integrations View All 13 Integrations		Integrations AccuMed EHR Not Supported AdvancedMD Not Supported Amazing Charts EHR Not Supported Clinically AI Supported Fantastical Supported Google Calendar Supported Lytec Not Supported MOSAIQ Plaza Not Supported Medsender Supported Microsoft Outlook Supported NextGen Healthcare EHR Not Supported Nextech Not Supported QuickSlot Health Supported Stable Supported Stripe Supported Stripe Billing Supported Tebra Not Supported athenaClinicals Not Supported eClinicalWorks Not Supported iCloud Supported Show More Integrations View All 13 Integrations
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