DoctorConnect vs. RepuGen Comparison


DoctorConnect Adtel International	RepuGen	+	+
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About DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience.		About RepuGen is an all in one reputation and review management software for doctors, medical practices, bigger healthcare organizations and dental practices. With an unmanaged reputation, you're likely losing thousands in revenue as 75% of patients will not visit a healthcare business with below 4 stars. RepuGen administers a survey to understand patients' sentiments immediately after a visit, then directs them to review sites to share their experience. As a result, you’ll better understand patients, allow for service recovery, and strengthen your online reputation – all at once. Online reputation increasingly influences whether patients will call or visit a medical or dental practice, as more people continue using the internet to search for healthcare. However, in healthcare especially, unhappy patients tend to be the loudest. Thus, dissatisfied patients' reviews can negatively (and inaccurately) portray your healthcare practice.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Doctors, clinics and hospitals		Audience Doctors and healthcare organizations looking for a healthcare reputation management platform
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $210 Price varies. Flat monthly rate based on the total number of providers and locations. Contact us for more details. Free Version Not Supported Free Trial Not Supported		Pricing We offer a core reputation management plan + 4 different add ons. Start with the Core Plan, and add to it the add ons based on your preferences. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 3.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros from Real Users Pros One of my favorite features is the ability to send patients individual text messages and be able to encrypt them as well if needed. Along with individual texting is sending mass text messages to a list of patients on a providers schedule for a certain day. Our patients prefer text to call and so this has allowed us to get in touch with so many more patients. I've also enjoyed the Enhanced Text feature. This adds a link to an appointment reminder that will pull up a map app to guide patients to the address as well as allow the patient to change the language of the reminder.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Adtel International Founded: 1992 United States www.doctorconnect.net		Company Information RepuGen Founded: 2016 United States www.repugen.com
Alternatives Perfect Patient Management System SARU TECH		Alternatives Zebra Doctor
Benchmark PM Benchmark Solutions		myPracticeReputation Practice Builders
OptiMantra		Doctible
Benchmark EHR Benchmark Solutions		WellWink
DrChrono View All		Aloha View All
Categories AI Review Management Supported Appointment Reminder Supported Chiropractic Supported Clinic Management Supported Dental Supported Dermatology Supported Healthcare Supported Medical Practice Management Supported Medical Scheduling Supported Medical Spa Supported Optometry Supported Patient Engagement Supported Patient Experience Supported Patient Intake Supported Patient Management Supported Patient Scheduling Supported Pediatric Supported Physical Therapy Supported Plastic Surgery Supported Podiatry Supported Radiology Supported Reputation Management Supported Telemedicine Supported		Categories Customer Satisfaction Supported Patient Engagement Supported Reputation Management Supported
Patient Engagement Features Appointment Scheduling Supported Care Planning Supported Collaboration Supported Messaging Supported Mobile Access Supported Patient Education Supported Patient Portal Supported Personal Health Record Supported Progress Tracking Supported Self Management Supported Show More Features Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Supported Email Reminders Supported Online Booking Supported Payment Reminders Supported Recurring Appointments Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Supported Chiropractic Features Appointment Management Supported Billing & Invoicing Supported Claims Management Not Supported EHR Certified Not Supported Outcome Assessments Not Supported Patient Account Management Not Supported Patient Records Not Supported SOAP Notes Not Supported Dental Features Appointment Management Not Supported Appointment Reminders Supported Claims Management Not Supported Clinical Charting Not Supported Imaging Not Supported Inventory Management Not Supported Patient Account Management Not Supported Patient Billing Supported Patient Records Management Not Supported Treatment Planning Not Supported Dermatology Features Claims Management Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Image Management Not Supported Inventory Management Not Supported Patient Portal Not Supported Progress Notes Not Supported Scheduling Supported Treatment Plans Not Supported Medical Practice Management Features Claims Management Not Supported E-Prescribing Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Insurance Eligibility Verification Not Supported Inventory Management Not Supported Multi-Office Not Supported Multi-Physician Supported Patient Billing Supported Patient Portal Not Supported Patient Records Not Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Not Supported Medical Scheduling Features Appointment Management Supported Billing & Invoicing Not Supported Drag & Drop Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Not Supported Patient Records Not Supported Patient Scheduling Supported Physician Management Not Supported Recurring Appointments Supported Self Service Portal Supported Staff Scheduling Not Supported Medical Spa Features Appointment Management Supported Before & After Pictures Not Supported Client Management Supported Gift Card Management Not Supported HIPAA Compliant Not Supported Inventory Management Not Supported Package Creation Not Supported Optometry Features Appointment Management Supported Insurance Management Not Supported Inventory Management Not Supported Patient Records Not Supported Recall Tracking Supported Patient Management Features Admissions Management Supported Bed Management Not Supported Discharge Management Not Supported Historical Reporting Not Supported Patient Flow Management Supported Patient Location Tracking Not Supported Patient Monitoring Not Supported Real Time Reporting Supported Waiting Time Tracking Supported Patient Scheduling Features Analytics/Reporting Supported Approval Process Control Supported HIPAA Compliant Supported Mobile Access Supported Notifications/Alerts Supported Online Scheduling Supported Patient Communications Supported Patient Intake Supported Patient Portal Not Supported Patient Records Management Supported Payment Processing Supported Reminders Supported SMS Messaging Supported Pediatric Features Admissions Management Supported Billing & Invoicing Not Supported Charge Capture Supported Clinical Notes Not Supported Code Processing Not Supported Custom Bundles Supported Electronic Health Record Not Supported HIPAA Compliant Supported Practice Management Supported Scheduling Supported SMS Messaging Supported Vaccine Management Not Supported Physical Therapy Features Activity Monitoring Not Supported Appointment Management Supported Assessments Not Supported Billing & Invoicing Not Supported Exercise Management Supported Insurance Management Not Supported Multi-Location Supported Patient Records Not Supported Practice Management Supported Progress Notes Not Supported Treatment Plans Not Supported Plastic Surgery Features Appointment Management Supported Before & After Pictures Not Supported Claims Management Not Supported Inventory Management Not Supported Patient Billing Supported Patient Flow Management Not Supported Patient Portal Not Supported Patient Records Management Not Supported Scheduling Supported Podiatry Features Appointment Management Supported Patient Records Not Supported Radiology Features Audit Trail Not Supported Billing & Invoicing Not Supported Claims Management Not Supported EDI Not Supported EMR HL7 Bridge Not Supported Image Fusion Not Supported PACS Integration Not Supported Patient Scheduling Supported Scanning Input Not Supported Teleradiology Not Supported Wait List Management Supported		Patient Engagement Features Appointment Scheduling Supported Care Planning Not Supported Collaboration Not Supported Messaging Supported Mobile Access Not Supported Patient Education Not Supported Patient Portal Not Supported Personal Health Record Not Supported Progress Tracking Not Supported Self Management Not Supported Reputation Management Features Campaign Management Supported Gamification Not Supported Response Management Supported Review Generation Supported Review Monitoring Supported Sentiment Analysis Supported Social Media Metrics Not Supported Social Media Monitoring Not Supported White Label Not Supported Show More Features Customer Satisfaction Features 360 Degree Feedback Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Supported
Integrations AdvancedMD Supported NextGen Healthcare EHR Supported AccuMed EHR Supported Amazing Charts EHR Supported Azalea EHR Supported Dentrix Not Supported DrChrono Not Supported EagleSoft Not Supported Lytec Supported MOSAIQ Plaza Supported ModMed Supported Nextech Supported Tebra Supported Veradigm Practice Management Not Supported Yelp Supported athenaClinicals Supported eClinicalWorks Supported Show More Integrations View All 13 Integrations		Integrations AdvancedMD Supported NextGen Healthcare EHR Supported AccuMed EHR Not Supported Amazing Charts EHR Not Supported Azalea EHR Not Supported Dentrix Supported DrChrono Supported EagleSoft Supported Lytec Not Supported MOSAIQ Plaza Not Supported ModMed Not Supported Nextech Not Supported Tebra Not Supported Veradigm Practice Management Supported Yelp Not Supported athenaClinicals Not Supported eClinicalWorks Not Supported Show More Integrations View All 6 Integrations
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