Shelf

Shelf

Shelf.io
+
+

Related Products

  • Interfacing Enterprise Process Center (EPC)
    56 Ratings
    Visit Website
  • UnForm
    18 Ratings
    Visit Website
  • Axero
    201 Ratings
    Visit Website
  • ClickLearn
    65 Ratings
    Visit Website
  • Adaptive Compliance Engine (ACE)
    58 Ratings
    Visit Website
  • Paligo
    99 Ratings
    Visit Website
  • Adobe PDF Library SDK
    35 Ratings
    Visit Website
  • Process Street
    1,097 Ratings
    Visit Website
  • Crowdin
    803 Ratings
    Visit Website
  • Docmosis
    48 Ratings
    Visit Website

About

Docsie is an award-winning digital documentation and knowledge management platform based in Ontario, Canada. You can access Docsie through a SaaS web application to create & edit documentation from any location. Then, you can publish content to a dynamic knowledge portal that users can access whenever they need information! Docsie offers powerful business-grade features to write & manage product documentation: - Docsie Pilot onboarding - Custom portal design & optional training for paid plans - Internal & external portal for employees & end-users - Workspaces - Knowledge base analytics & user feedback collection - Free custom domain - Markdown import & export - WYSIWYG Editor - iFrame embed - SwaggerAPI import - Snippet, fragment, document & topic templates - Help center & in-app help interface - Guided tour builder - Version & language management - Webhooks - AI translation & content generation - Project management - RBAC/JWT/SSO for security

About

Shelf frees companies from the complexities of knowledge management with AI, so employees can do a better job and always find the answers they need. MerlinAI actively listens and suggests answers, responses, recommendations and decision tree content to help drill down to the most accurate solution. Remote workers and agents are also free to browse through your company’s entire content library directly in the tools they use most. Shelf modernizes and centralizes the knowledge tech stack, integrating all your sources, then pushing content and answers everywhere your employees work. Companies with distributed workforces are realizing there’s still room for more efficiency. AI-driven Knowledge Management is solving the biggest challenge holding up your people’s progress: finding answers fast so they can move the needle forward.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses that want to create, edit, and publish dynamic documentation in a knowledge base to educate their employees and end-users

Audience

Distributed teams of all shapes and sizes, including cross-functional teams and functional departments such as Sales, Marketing, Operations, and HR.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$39 per month (annual)
Free Version
Free Trial

Pricing

$30/mo
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Docsie
Founded: 2018
Canada
www.docsie.io

Company Information

Shelf.io
Founded: 2015
United States
www.shelf.io

Alternatives

Alternatives

Theum

Theum

Theum AG
Archbee

Archbee

AiurLabs
BA Insight

BA Insight

Upland BA Insight
Bit.ai

Bit.ai

Bit Tech Labs

Categories

Categories

Enterprise Content Management (ECM) Features

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Document Generation Features

Batch Processing
Collaboration
Digital Signature
Interaction Tracking
Multiple Output Formats
Templates

Software Documentation Features

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor

Enterprise Content Management (ECM) Features

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Enterprise Search Features

AI / Machine Learning
eDiscovery
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics

Integrations

Google Drive
Airtable
Amazon Connect
Bitbucket
CodeSandbox
Dropbox
Five9
GitHub Gist
Google Chrome
Google Maps
Jotform
Microsoft Word
Miro
NICE CXone Mpower
Okta
Salesforce Service Cloud
Slack
Swagger
Zapier
Zendesk

Integrations

Google Drive
Airtable
Amazon Connect
Bitbucket
CodeSandbox
Dropbox
Five9
GitHub Gist
Google Chrome
Google Maps
Jotform
Microsoft Word
Miro
NICE CXone Mpower
Okta
Salesforce Service Cloud
Slack
Swagger
Zapier
Zendesk
Claim Docsie and update features and information
Claim Docsie and update features and information
Claim Shelf and update features and information
Claim Shelf and update features and information