Related Products
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About
Docsie is an award-winning digital documentation and knowledge management platform based in Ontario, Canada. You can access Docsie through a SaaS web application to create & edit documentation from any location. Then, you can publish content to a dynamic knowledge portal that users can access whenever they need information!
Docsie offers powerful business-grade features to write & manage product documentation:
- Docsie Pilot onboarding
- Custom portal design & optional training for paid plans
- Internal & external portal for employees & end-users
- Workspaces
- Knowledge base analytics & user feedback collection
- Free custom domain
- Markdown import & export
- WYSIWYG Editor
- iFrame embed
- SwaggerAPI import
- Snippet, fragment, document & topic templates
- Help center & in-app help interface
- Guided tour builder
- Version & language management
- Webhooks
- AI translation & content generation
- Project management
- RBAC/JWT/SSO for security
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About
A great knowledge base starts with a great tool. Build an efficient help center in minutes, not months. Quick setup of a customer-serving knowledge base allows for preemptive support, freeing your team from critical cases while increasing customer satisfaction. Manage any number of help centers from one dashboard. Discover the easiest way to start a help center. Concentrate on crafting quality articles rather than fussing over their layout. Enable diverse content, including images, videos, files, and audio. Easily link to other articles in your help center without ever leaving the editor. Receive automatic suggestions from your help center, tailored to the user's current page and behavior. Link and open help center content in the widget without requiring customers to leave the current page. Maintain and organize FAQs in your help center for easy display on your website, replacing static, hard-to-update FAQs.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses that want to create, edit, and publish dynamic documentation in a knowledge base to educate their employees and end-users
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Audience
Businesses looking for a solution to lower their costs while empowering their customers and teams
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$39 per month (annual)
Free Version
Free Trial
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Pricing
$19 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDocsie
Founded: 2018
Canada
www.docsie.io
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Company InformationHelpCenter.io
United States
helpcenter.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Document Generation Features
Batch Processing
Collaboration
Digital Signature
Interaction Tracking
Multiple Output Formats
Templates
Enterprise Content Management (ECM) Features
Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management
Software Documentation Features
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor
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Integrations
Airtable
Bitbucket
ChatGPT
CodePen
CodeSandbox
Figma
GitHub
GitHub Gist
GitLab
Google Drive
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Integrations
Airtable
Bitbucket
ChatGPT
CodePen
CodeSandbox
Figma
GitHub
GitHub Gist
GitLab
Google Drive
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