Help.center

Help.center

micro.company
+
+

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About

Train your documents, chat with your documents, and create chatbots that solve queries for you and your users. Embed chat widget to any website you want, you can also share a link that others can use. Get a summary of each conversation, and mood of the users and identify users to generate leads. Analyze your chat data to identify trends and improve customer satisfaction. Add as many websites, texts, PDFs, and documents as you want. You can use our APIs to interact with the bot directly. If you do not like the answer you can suggest better answers and the companion will correct itself.

About

Help.center is an AI-driven knowledge base and customer support platform that helps businesses empower users to find answers instantly and reduce repetitive support tickets by combining a searchable help center with an AI chatbot trained on your documentation. It lets organizations create a branded .help.center site where customers can use AI-enhanced search and conversational help to resolve issues without waiting for live agents, and it also supports deploying an AI chat widget on your own website so visitors get contextual answers without leaving the product. It automatically learns from your help articles as you add or modify content, improving its ability to answer questions accurately, and supports multilingual responses so non-English users are served at scale. It includes a simple shared email inbox for managing and replying to support conversations efficiently, keyboard shortcuts to boost productivity, and tools to import existing knowledge.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses seeking an AI solution to creat chatbots

Audience

Customer support and product teams that want an AI-powered self-service help center and searchable knowledge base to reduce support tickets

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9 per month
Free Version
Free Trial

Pricing

$19 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DocsAI
docsai.app/

Company Information

micro.company
United Arab Emirates
help.center/

Alternatives

Alternatives

Zoom Virtual Agent

Zoom Virtual Agent

Zoom Communications
Interachat

Interachat

Interasoul
AnswerWise

AnswerWise

Oxynus Technologies

Categories

Categories

Integrations

Crisp
Crisp Data Platform
Discord
Freshdesk
GPT-4
Intercom
Slack
Zendesk

Integrations

Crisp
Crisp Data Platform
Discord
Freshdesk
GPT-4
Intercom
Slack
Zendesk
Claim DocsAI and update features and information
Claim DocsAI and update features and information
Claim Help.center and update features and information
Claim Help.center and update features and information