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About

DocSend from Dropbox is a secure document sharing and deal management platform that helps businesses manage, track, and share sensitive documents with control. The platform supports use cases such as mergers and acquisitions, due diligence, fundraising, board meetings, investor relations, and client portals. Users can upload documents, create virtual data rooms, manage permissions, require NDAs, and update shared files without disrupting viewers. DocSend also provides visitor analytics that show when recipients open shared links and how they engage with each document. Its security features, group permissions, dynamic watermarking, eSignature, and compliance support help teams protect confidential materials during important business processes. DocSend is designed to help companies, founders, investors, and financial teams share information confidently, understand stakeholder interest, and move deals forward more efficiently.

About

Dropbox Business is more than just secure file storage—it’s a smart workspace where teams, tools, and content come together. Create, store, and share cloud content from Google Docs, Sheets, and Slides, Microsoft Office files, and Dropbox Paper alongside traditional files in Dropbox. Dropbox Spaces brings your files and cloud content together, so that your PowerPoints can live next to your Google Docs, Trello boards, and whatever tools your team wants to use. Easily access your team’s work from your computer, mobile device, or any web browser. Keep your team’s files and the conversations about them in the same place by connecting tools like Slack and Zoom. Intelligently suggested files and folders keep your team one step ahead by giving everyone the content they need, when they need it. A secure, distributed infrastructure—plus admin tools for control and visibility—keep your company’s data safe on Dropbox.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

DocSend is best suited for founders, startups, investors, finance teams, M&A teams, sales organizations, professional services firms, nonprofits, and businesses that need secure document sharing, virtual data rooms, permissions, NDAs, and detailed engagement analytics

Audience

Companies of all sizes interested in secure cloud storage and collaborative workspace solutions

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per user per month
$10 per user per month if billed annually
$15 per user per month if billed monthly
Free Version Supported
Free Trial Supported

Pricing

$12.50 per month per user
Starting at 3 users
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.3 / 5
design 3.3 / 5
support 4.3 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.7 / 5
features 4.5 / 5
design 4.6 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • DocSend is a secure document sharing platform, it allows to share with password lock method. On the positive side, it's very intuitive and easy to setup. Role-based permission is also allowed to give the user-specific access permission. As a user and administrator I highly recommend this.
  • The software works well for small and slightly larger companies, but for bigger transactions or companies this falls short on several levels:
  • DocSend helps us to keep our confidential documents secure and accessible at any time. Some of its features are instant notifications, live present, real-time content, document watermarking, viewer verification, custom reporting etc. Easily integrates with Gmail, Dropbox, OneDrive and Outlook. It creates unique link for each viewer we want to track. Multiple documents can be shared at a time. Secure and reliable app.

Cons

  • DocSend is good for document sharing but the interface is slightly bad.
  • Each "Space" can only accommodate 1000 documents. This may sound like a lot, but uploading monthly statements from several bank accounts and several years can easily take up a significant amount of this. And it's not disclosed. You cant upload a "folder" you have to recreate the folder and then upload contents. If you have several folders within folders you have to recreate this structure in DocSend. While it is only $10 per user -- I am paying +$200 per month because I needed larger Space size (1000 documents). The navigation to update or add users is terrible: 1. Go to Space 2. Hit "Share" 3. Press the "..." that shows up on next screen 4. Hit "Edit Link Settings" 5. Hit "Manage" 6. Enter email, hit "Add" Also, the platform does not notify members if a document is added or updated -- so the users need to be notified after you upload or change a doc. And support is not immediate -- usually about an hour and not available on weekends.
  • Customer support are very supportive. Love the way they handle issues. No cons.

Pros & Cons from Real Users

Pros

  • At this point, dropbox is one of the few apps I rely on regularly for both work and personal projects. Between work projects, personal files, and random documents I swear I'll organize someday, dropbox has become one of the apps I rely on the most. Most of my work involves sharing documents, project files, and folders with other people, and dropbox makes that process super easy. I like that I can save something on my laptop and access it later from my phone or another computer without having to email files to myself (which I used to do way more than I'd like to admit).
  • I’ve been using Dropbox mainly for storing and sharing documents with my team, and it works really well. The syncing across devices is smooth, and I never have to worry about losing files.
  • I like the automatic synchronization ensures that documents are always up to date on all devices. In addition, collaboration features such as document comments and shared folders facilitate teamwork and improve communication. Security is another advantage, with encryption and two-factor authentication options that protect our sensitive data.
  • Dropbox's security is a highlight. It uses encryption both in transit and at rest, which is crucial for protecting sensitive company data. The ability to set detailed file sharing permissions helps ensure that only authorized people can access critical information. In addition, integration with other productivity tools and platforms is a major benefit.
  • I use Dropbox regularly, and I find it super helpful for keeping my files safe and organized. It is easy to use, and I love how I can access my documents on any device, whether it is my phone, tablet, laptop or even through a web browser. The synchronization feature is great, and it ensures that my files are always up to date. The security is top notch too, with encryption that keeps my file very safe. I also love the fact that Dropbox integrates smoothly with other products like Google Workspace and Microsoft Office, making collaboration more convenient without switching platforms. Another great feature is the offline access, which allows me to work on files even without Internet. Also, I can restore deleted files or access previous versions, which is a lifesaver when things go wrong.

Cons

  • The biggest downside is the limited storage on the free plan. If you work with large files like videos, high-resolution images, or project archives, you'll probably run out of space much faster than expected. The paid plans solve this issue, but they can feel a bit expensive compared to some competing cloud storage services. I've also noticed that syncing large folders can occasionally be slower than I'd like, especially when uploading a lot of files at once. Another minor frustration is that sharing permissions can sometimes be confusing, particularly when collaborating with multiple people on different folders and projects. While none of these issues are dealbreakers, they can occasionally interrupt an otherwise smooth experience.
  • Free storage is quite limited compared to other cloud services
  • One aspect that can be frustrating is permissions management, which is sometimes confusing and requires detailed attention to avoid access errors.
  • While security is generally good, the lack of full control over the storage infrastructure can be a concern for some companies that handle highly sensitive information.
  • One downside of Dropbox is that the free plan only gives you 2GB of storage, which can fill up fast, if you have a lot of files. Also, the platform's search feature is not the best as it can be tricky to find files based on specific details like size or type.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Dropbox
Founded: 2004
United States
docsend.com

Company Information

Dropbox
Founded: 2007
United States
www.dropbox.com/business

Alternatives

Alternatives

pCloud Business

pCloud Business

pCloud AG
Projectfusion

Projectfusion

OD Consultancy Ltd
Proton Drive

Proton Drive

Proton AG
Hightail

Hightail

OpenText

Categories

Categories

Cloud Storage Supported
Collaboration Supported
Content Management Supported
File Sharing Supported
Remote Work Supported

Document Management Features

Access Controls Supported
Archiving & Retention Not Supported
Collaboration Tools Supported
Compliance Tracking Supported
Document Archiving Supported
Document Assembly Not Supported
Document Capture Not Supported
Document Conversion Not Supported
Document Delivery Supported
Document Indexing Not Supported
Document Retention Supported
Electronic Signature Supported
Email Management Not Supported
File Recovery Supported
File Type Conversion Supported
Forms Management Not Supported
Full Text Search Supported
Offline Access Supported
Optical Character Recognition Supported
Print Management Not Supported
Version Control Supported

Document Control Features

Archiving & Retention Not Supported
Automated Routing Not Supported
Change Management Not Supported
Compliance Management Not Supported
Electronic Signature Supported
Escalation Management Not Supported
Periodic Review Not Supported
Version Control Supported

Sales Enablement Features

Collaboration Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Goals / Quota Management Not Supported
Lead Management Supported
Meeting Management Not Supported
Performance Management Not Supported
Presentation Management Supported
Proposal Management Supported
Territory Management Not Supported
Training Management Not Supported

Virtual Data Room Features

Anonymity Management Supported
Audit Trail Supported
Collaboration Not Supported
Data Protection Supported
Data Storage Management Supported
Document Tagging Supported
Due Diligence Management Supported
Procurement Management Supported
Project Management Supported
Role-Based Permissions Supported
Secure Preview Supported

Cloud Storage Features

Access Control Supported
Archiving & Retention Supported
Backup Supported
Data Migration Not Supported
Data Synchronization Supported
Encryption Supported
File Sharing Supported
Version Control Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Supported
Chat / Messaging Not Supported
Contact Management Not Supported
Content Management Not Supported
Document Management Supported
Project Management Supported
Real Time Editing Supported
Task Management Not Supported
Version Control Supported
Video Conferencing Supported

File Sharing Features

Audit Trail Supported
Chat / Messaging Not Supported
Collaboration Supported
Document Management Supported
Drag & Drop Supported
Electronic Signature Not Supported
Encryption Supported
File Synchronization Supported
Search Supported
User Management Supported
Version Control Supported
Workflow Management Supported

Integrations

Axis LMS Supported
Desktop.com Supported
Egnyte Supported
Gmail Supported
IFTTT Supported
Indent Supported
LeadMaster Supported
Rambox Supported
Salesforce Supported
Stackreaction Supported
Storydoc Supported
Wufoo Supported
Zapier Supported
AltText.ai Not Supported
Dropbox Paper Not Supported
GetQuanty Not Supported
GoodDay Not Supported
Liminal Not Supported
Taskade Not Supported
VobeSoft Not Supported

Integrations

Axis LMS Supported
Desktop.com Supported
Egnyte Supported
Gmail Supported
IFTTT Supported
Indent Supported
LeadMaster Supported
Rambox Supported
Salesforce Supported
Stackreaction Supported
Storydoc Supported
Wufoo Supported
Zapier Supported
AltText.ai Supported
Dropbox Paper Supported
GetQuanty Supported
GoodDay Supported
Liminal Supported
Taskade Supported
VobeSoft Supported
Claim Dropbox DocSend and update features and information
Claim Dropbox DocSend and update features and information
Claim Dropbox and update features and information
Claim Dropbox and update features and information