DocAveAvePoint
|
VServiceManagementVertical Solutions
|
|||||
Related Products
|
||||||
About
The DocAve Software Platform provides central or delegated control over one, or multiple SharePoint environments. Scale IT better than ever! DocAve is your IT team’s best friend. No action goes un-audited, the help desk feels empowered, and your business owners get just the level of control and insight they need. Backup and data protection provides anytime access no matter your issue, malware, natural disaster, user error, and more. Migration to Office 365 or the latest SharePoint versions keeps you on the latest and greatest technology. Operational control lets you implement changes to settings, configurations, permissions, and information architecture. Improve data quality and enable tiered storage to save on storage costs and work more efficiently. If you're considering a shift to Microsoft Office 365, or are already halfway there, take our cloud-first approach to hybrid management.
|
About
VServiceManagement is a cloud-first solution designed for today’s complex post-sales service environments. Superior warranty and entitlement management controls and best-in-class field service operations management together in one package with the ability to design and implement your own business processes. Deliver consistently excellent service, track operations, and build new services to delight your customers. VContactCenter is a cloud-first solution designed for today’s multichannel, multi-client contact centers. Everything you need to optimize the customer relationship – agent guidance, CTI integration, build-your-own business process workflows – along with controls to manage the efficiency of your back-end operations. ACCO Brands is well known for office supplies and office equipment, including sophisticated binding and laminating machines. The company uses VServiceManagement to enable its service techs to easily manage all aspects of their service calls.
|
|||||
Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Any user requiring a tool to backup, manage, and migrate their SharePoint, Microsoft Office 365, and file shares
|
Audience
Companies searching for a solution to manage all aspects of their service calls
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationAvePoint
United States
www.avepoint.com/products/hybrid/docave
|
Company InformationVertical Solutions
Founded: 1986
United States
www.vertsol.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
|
|
|
|||||
|
|
|
|||||
Categories |
Categories |
|||||
Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Not Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Not Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
|
||||||
Integrations
AvePoint
Supported
Microsoft 365
Supported
Microsoft Office 2021
Supported
Microsoft SharePoint
Supported
|
Integrations
AvePoint
Not Supported
Microsoft 365
Not Supported
Microsoft Office 2021
Not Supported
Microsoft SharePoint
Not Supported
|
|||||
|
|
|