FusionDMS

FusionDMS

FIntegrate Technology
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About

With chargebacks on the rise, merchants need simply, effective chargeback management software. Worldpay Disputes Defender is your answer to managing costly and time-consuming chargebacks. Let's let you focus on your top priority–running and growing your business. As the world’s largest enterprise payment solutions processor, we’ll provide the innovation and technology you need to grow and expand, around the world. We’ll enable the connections you need to get control of your payments, all from one provider. Worldpay from FIS delivers the reach, revenue and responsiveness to take payments into the future. Evolve your bank when and how you want with the cloud-native modular core platform that scales. Disputes Defender is a comprehensive chargeback solution for businesses just like yours. Let's let you focus on your top priority–running and growing your business.

About

FusionDMS is dispute management software for community banks and credit unions. It centralizes intake and case tracking for debit- and credit-card, ACH, ATM, check, and remittance-transfer disputes. Staff can route cases, monitor status, follow Regulation E deadlines and alerts, document investigations, and maintain an audit trail. The platform supports chargeback, representment, and arbitration workflows. Chargeback Intercept lets merchants review eligible card disputes and issue a credit before a chargeback is filed. FusionDMS works alongside third-party investigators and integrates with financial institution core systems from Jack Henry, Fiserv, FIS, DCI, CSI, and Finastra. Institutions can run it on their own infrastructure or use FIntegrate’s AWS-hosted environment. The software tracks disputes from intake through resolution.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Chargeback management solution for companies

Audience

Community banks and credit unions managing Reg E debit card, ACH, and check disputes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

FIS
Founded: 1968
United States
www.fisglobal.com/en/merchant-solutions-worldpay/products/disputes-defender

Company Information

FIntegrate Technology
Founded: 2009
United States
fintegratetech.com

Alternatives

Alternatives

No Alternatives
Chargeback

Chargeback

Chargeback.io

Categories

Categories

Banking Supported

Integrations

Finastra Not Supported
Fiserv Not Supported

Integrations

Finastra Supported
Fiserv Supported
Claim Disputes Defender and update features and information
Claim Disputes Defender and update features and information
Claim FusionDMS and update features and information
Claim FusionDMS and update features and information