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About

Fully customizable and powerful tools for every step of your fleet operations. Automate and simplify your process to achieve the most productivity. Try our Dispatch Software for free. Manage all jobs, tasks and requests within one simple place. Easily search, filter and assign jobs, as well as look at the historical timelines. Track movement of all your drivers in real time and on the Map. Manage driver records and get reminders about their license expiration and compliance documents. Track your vehicles and its history of completed jobs. Manage vehicle maintenance, expenses and warranty information. Powerful timeline with reminders to have full history of vehicle service. Keep track of all your inventory, and never be out of stock. Fleet managers, drivers, mechanics, parts managers, supervisors and more can all work together in one easy-to-use system. The simple, intuitive interface makes it easy to complete jobs, so drivers keep their hands on the wheel and eyes on the road.

About

With over a decade of proven results, RoutingBox is the industry-leading dispatching software built by NEMT experts for NEMT. Whether you have 1 or 100 vehicles RoutingBox's user-friendly platform saves your operation time and money by simplifying your scheduling, dispatching, & billing while providing you with cutting-edge features to streamline your day-to-day tasks. An all-in-one system, our software ensures you're always operating as efficiently as possible. Our included Driver App ensures communication between dispatch and driver is never lost. Everything we do is in-house. From software developers to our customer success team. That means our team is always familiar with your account and when you call you won't hear a robot or elevator music you get connected immediately to someone with one goal in mind, your success. We take the utmost care of you so that you can take the utmost care of your community. Come grow with us and book time today to speak with our team.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Organizations looking for a modern Fleet Maintenance and dispatch software

Audience

NEMT Providers, Non-Emergency Medical Transportation Providers, SPED Providers, Special Education Transportation Providers, Paratransit Providers, Disability Transportation Providers, Special Needs Transportation Providers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$250 (Up to 5 vehicles)
RoutingBox offers a fleet-based, unlimited trip pricing model that does not penalize transporters for earning more business each month. Learn more by visiting our website and scheduling time to speak with our team.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.2 / 5
ease 4.2 / 5
features 4.8 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Robust broker integrations minimize the need for manual trip entry, reducing errors and saving time.
  • The platform is easy to use and quite helpful in keeping operations organized and improving overall workflow efficiency.
  • 1. Easy to manage trip scheduling and dispatch. 2. Routing tools help reduce manual work and errors. 3. Support team is responsive when issues arise
  • Easy-to-use/User-friendly. Great features like route optimization and booking portal for customers. Integrated with brokers. Customer Service team provides full training.

Cons

  • At first, reporting features may seem overwhelming.
  • Some users may not find the user interface appealing because it feels outdated in comparison to more recent platforms.
  • The interface feels a little outdated in comparison to more recent platforms
  • Design isn't the most modern looking but very easy to use platform.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Dispatch.City
United States
www.dispatch.city/

Company Information

RoutingBox
Founded: 2010
United States
www.routingbox.com

Alternatives

Alternatives

Convoy

Convoy

Flit Technologies
WEBFLEET

WEBFLEET

Webfleet Solutions
NovusMED

NovusMED

Momentm
KangRouter

KangRouter

TheSolvingMachine
TN360

TN360

Teletrac Navman

Categories

Categories

NEMT Supported

NEMT Features

Automated Scheduling Not Supported
Billing and Invoicing Not Supported
Client Notifications Not Supported
Computer Aided Dispatch Not Supported
Customer Database Not Supported
Fuel Management Not Supported
Import / Export Data Not Supported
In-Vehicle Hardware Not Supported
Mileage Tracking Supported
Online Booking Not Supported
Order Management Supported
Reporting Not Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Not Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Not Supported
Customer Database Not Supported
Emergency Dispatch Supported
Fuel Management Not Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Not Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Not Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Not Supported
Inspection Management Supported
Inventory Management Not Supported
Maintenance Management Supported
Mileage Tracking Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Not Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Not Supported
Customer Management Supported
Dispatch Management Supported
Driver Management Not Supported
Fleet / Equipment Management Not Supported
Load Management Not Supported
Order Management Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Shipment Management Not Supported

NEMT Features

Automated Scheduling Supported
Billing and Invoicing Supported
Client Notifications Not Supported
Computer Aided Dispatch Supported
Customer Database Not Supported
Fuel Management Not Supported
Import / Export Data Supported
In-Vehicle Hardware Not Supported
Mileage Tracking Supported
Online Booking Not Supported
Order Management Not Supported
Reporting Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Not Supported
Fuel Management Not Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Integrations

Cal ID Not Supported

Integrations

Cal ID Supported
Claim Dispatch.City and update features and information
Claim Dispatch.City and update features and information
Claim RoutingBox and update features and information
Claim RoutingBox and update features and information