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About

Dispatch is the leading Service Orchestration platform for enterprises that rely on a mix of internal teams, contractors, dealers, and third-party service providers to deliver exceptional customer experiences. Dispatch connects every stakeholder involved in service delivery on a single platform, giving organizations complete visibility and control across their service ecosystem. From work assignment and scheduling to provider performance and customer satisfaction, Dispatch helps enterprises coordinate complex service networks with confidence. Designed to work alongside your existing CRM, FSM, ERP, and customer service systems, Dispatch fills the operational gaps that traditional field service solutions leave behind. Organizations can launch faster, reduce operational overhead, and gain real-time insights into every service interaction.

About

Vonigo helps streamline the field service management process from end-to-end. We offer a unified suite of configurable cloud-based modules including; scheduling, online booking, work order management, estimating, dispatch, routing, CRM, invoicing, payments, reporting, and more all accessible over the internet from any desktop or mobile device. Millions of jobs have been booked and managed with Vonigo. Join us for a Free demo today.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Enterprises that coordinate service delivery across internal teams and external service providers.

Audience

Vonigo supports businesses of all sizes including single-location businesses, franchises and multi-location enterprises. The solution has a wide clientele list including companies such as ranging from startups to the Fortune 500.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Enterprise Price Upon Request
Free Version Not Supported
Free Trial Not Supported

Pricing

Pricing quotes are available on inquiry.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Dispatch
United States
www.dispatch.me/

Company Information

Vonigo
Founded: 2011
Canada
www.vonigo.com

Alternatives

Alternatives

Field Force Tracker

Field Force Tracker

Rapidsoft Systems

Categories

HVAC Supported
Plumbing Supported
Service Dispatch Supported

Categories

Asset Tracking Supported
Business Plan Supported
Cleaning Services Supported
HVAC Supported
Lawn Care Supported
Moving Supported
Nonprofit Supported
Pest Control Supported
Plumbing Supported
Recycling Supported
Scheduling Supported
Service Dispatch Supported
Work Order Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Asset Tracking Features

Activity Tracking Supported
Audit Trails Not Supported
Barcoding / RFID Supported
Checkout / Check-In Supported
Depreciation Tracking Not Supported
Disposal Tracking Supported
Inventory Management Supported
Location Tracking Supported
QR Codes Not Supported
Reservations Not Supported
Service History Supported

Business Management Features

Billing & Invoicing Supported
CRM Supported
Employee Management Supported
Financial Management Supported
Inventory Management Supported
Marketing Management Supported
Order Management Not Supported
Point of Sale (POS) Not Supported
Project Management Not Supported
Purchasing Not Supported
Scheduling Supported
Time & Expense Tracking Supported
Training Management Supported
Vendor Management Supported

Business Performance Management Features

Ad hoc Analysis Not Supported
Ad Hoc Reports Not Supported
Budgeting & Forecasting Not Supported
Consolidation / Roll-Up Not Supported
Dashboard Supported
Key Performance Indicators Supported
Predictive Analytics Not Supported
Qualitative Analysis Not Supported
Quantitative Analysis Not Supported
Scorecarding Not Supported
Strategic Planning Not Supported

Business Plan Features

Business Plan Templates Not Supported
Collaboration Not Supported
Dashboard Supported
Financial Projections Not Supported
Financial Templates Supported
Fundraising Management Not Supported
Investor Management Not Supported
Pitch Presentation Not Supported
Social Sharing Not Supported
Step-by-Step Wizard Not Supported

Business Process Management Features

Access Controls / Permissions Supported
Alerts / Notifications Supported
Business Process Automation Supported
Business Rules Management Supported
Collaboration Supported
Process Change Tracking Not Supported
Process Mapping Not Supported
Process Modeling & Design Not Supported
Visual Workflow Management Not Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Payroll Management Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

Donation Management Features

Campaign Management Not Supported
Donation Tracking Supported
Donor Database Supported
Event Management Not Supported
Gift Management Not Supported
Grant Management Not Supported
In-Kind Donations Supported
Matching Donations Not Supported
Mobile Donations Supported
Online Donations Supported
Pledge Management Not Supported
Receipts / Statements Supported
Recurring Donations Supported
Volunteer Management Not Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Franchise Management Features

Appointment Scheduling Not Supported
Automatic Re-ordering Supported
Commission Management Supported
Construction Tracker Not Supported
Contract Management & Signature Not Supported
CRM Not Supported
Franchise Intranet Supported
Job Scheduling Supported
LMS / Training Not Supported
Marketing Not Supported
Onboarding Not Supported
Online Store Supported
Reputation Management Not Supported
Website Manager Not Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Supported
Inventory Control Supported
Irrigation Tracking Supported
Job Management Supported
Landscape Design Not Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Lawn Care Features

Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Employee Management Supported
Equipment Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service Dispatch Supported

Moving Features

Billing & Invoicing Supported
Claims Management Supported
Customer Management Supported
Dispatch Management Supported
Employee Management Supported
Fleet Management Supported
International Moves Not Supported
Interstate Moves Supported
Job Management Supported
Lead Management Supported
Local Moves Supported
LTL / Shared Truckload Supported
Military / GSA Moves Supported
Quotes / Estimates Supported
Storage Management Supported
Work Order Management Supported

Nonprofit Features

Accounting Not Supported
Committee Management Not Supported
Donor Management Supported
Dues Management Not Supported
Event Management Not Supported
Fundraising Management Supported
Member Database Supported
Membership Management Not Supported
Social Media Management Not Supported
Volunteer Management Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Supported
Inventory Control Supported
Mobile Access Supported
Pest Activity Tracking Supported
Pesticide Usage Tracking Supported
Property Layouts Supported
Quotes / Estimates Supported
Scheduling Supported

Recycling Features

Billing & Invoicing Supported
Brokerage Management Not Supported
Buy / Sell Ticketing Not Supported
Container Management Supported
Customer Database Supported
Dispatch Management Supported
Electronics Recycling Supported
Fingerprint Scanning Not Supported
ID Scanning Not Supported
Integrated Cameras Not Supported
Inventory Tracking Supported
Logistics Supported
Market Price Tracking Not Supported
Plant Management Not Supported
Plastics Recycling Supported
Pulp & Paper Recycling Supported
Receiving / Production Management Not Supported
Scrap Recycling Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Warehouse Management Features

3PL Management Not Supported
Barcoding / RFID Supported
Category Customization Not Supported
Channel Management Not Supported
Demand Planning Not Supported
Inventory Management Supported
Location Control Supported
Order Management Supported
Purchasing Supported
Quality Control Supported
Receiving / Putaway Management Not Supported
Returns Management Not Supported
Shipping Management Not Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Not Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Supported
Configurable Workflow Supported
Customizable Dashboard Supported
Document Management Supported
Forms Management Supported
Graphical Workflow Editor Not Supported
Mobile Access Supported
No-Code Not Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Integrations

QuickBooks Online Supported
Xero Supported
8x8 Not Supported
AMT Supported
Authorize.Net Not Supported
Braintree Supported
Dialpad Sell Supported
Google Calendar Not Supported
Google Maps Not Supported
HubSpot CRM Not Supported
HubSpot Marketing Hub Supported
NetSuite Supported
NiceJob Not Supported
QuickBooks Online Advanced Not Supported
RingCentral RingCX Not Supported
Salesforce Supported
Stripe Supported
Zapier Supported

Integrations

QuickBooks Online Supported
Xero Supported
8x8 Supported
AMT Not Supported
Authorize.Net Supported
Braintree Not Supported
Dialpad Sell Not Supported
Google Calendar Supported
Google Maps Supported
HubSpot CRM Supported
HubSpot Marketing Hub Not Supported
NetSuite Not Supported
NiceJob Supported
QuickBooks Online Advanced Supported
RingCentral RingCX Supported
Salesforce Not Supported
Stripe Not Supported
Zapier Not Supported
Claim Dispatch and update features and information
Claim Dispatch and update features and information
Claim Vonigo and update features and information
Claim Vonigo and update features and information