dunnhumby Shopdunnhumby
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Related Products
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About
Use our expert network and artificial intelligence to deliver exceptional customer service at scale. Reduce contact center volume up to 80%, boost customer satisfaction up to 20%, and save millions per year. Our platform is home to thousands of experts, who help train our algorithms, write answers, and deliver live customer support. It is critical to teach AI systems to understand and diagnose what customers need. Our experts give feedback on every customer conversation, ensuring our algorithms have a much better understanding of what customers are asking and how best to help them. Today’s answers get old fast. Anyone can build a chatbot, but they struggle accessing enough content. Our experts continuously write new answers, validated through peer review, as new questions emerge and old issues evolve. Customers expect great service 24/7 — which is near impossible to deliver with fixed resources and headcount.
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About
In today’s fast-moving world, a deep understanding of what your shoppers need is everything. Retailers and brands around the globe rely on dunnhumby Shop to turn insights into actions that put their customers first. Navigating the ever-evolving grocery landscape demands an in-depth understanding of changing shopper behaviors. From what they want and when they want it, through to how they want to buy it, exceptional shopping experiences start with up-to-the-minute insight into shifting customer needs. Today, like always, dunnhumby Shop delivers a cutting-edge solution to that challenge. Powered by best-in-class science and granular data from almost one billion customers around the world, Shop offers insightful, on-demand answers to grocery retail’s biggest questions. With 17,000 users across 42 countries, dunnhumby Shop builds on 20 years of heritage and learning to set new standards for customer analytics.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
SMBs to enterprise
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Audience
Businesses searching for a solution to get insights about shopper behaviour and make smarter decisions
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDirectly
Founded: 2011
United States
directly.com
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Company Informationdunnhumby
United Kingdom
www.dunnhumby.com/dunnhumby-shop/
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Categories |
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Integrations
Eagle Eye
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