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About

Use our expert network and artificial intelligence to deliver exceptional customer service at scale. Reduce contact center volume up to 80%, boost customer satisfaction up to 20%, and save millions per year. Our platform is home to thousands of experts, who help train our algorithms, write answers, and deliver live customer support. It is critical to teach AI systems to understand and diagnose what customers need. Our experts give feedback on every customer conversation, ensuring our algorithms have a much better understanding of what customers are asking and how best to help them. Today’s answers get old fast. Anyone can build a chatbot, but they struggle accessing enough content. Our experts continuously write new answers, validated through peer review, as new questions emerge and old issues evolve. Customers expect great service 24/7 — which is near impossible to deliver with fixed resources and headcount.

About

Beetsol LMS is a search-first learning platform that eliminates the "Where do I find this?" friction in customer and employee training. Unlike traditional systems that bury answers in course catalogs, Beetsol uses AI-powered deep search to understand intent—delivering the exact answer in seconds. Teams can find specific knowledge without the need for lengthy courses, making training more efficient. This modular, embedded approach integrates directly into your product or support flow, leading to 30-40% fewer support tickets and 50-70% faster ramp times. Scale your customer success and sales enablement without scaling headcount. Upload existing content and go live in 1-3 days. Find answers fast, don't just complete courses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

SMBs to enterprise

Audience

Organizations wanting to deflect 30-40% of tickets by helping customers find answers in seconds. This is training for the search-first era: fast, modular, and built to scale.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$549/mo/100 users
Pricing details are available on our pricing page.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Directly
Founded: 2011
United States
directly.com

Company Information

Beetsol
Founded: 2025
Canada
beetsol.com

Alternatives

Alternatives

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TestCone

TestCone

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DynaMed

DynaMed

EBSCO

Categories

Customer Service Supported

Categories

Learning Management Systems (LMS) Features

Academic / Education Supported
Asynchronous Learning Supported
Blended Learning Supported
Built-In Course Authoring Supported
Corporate / Business Supported
Customizable Supported
eCommerce Supported
eLearning Companies Supported
Gamification Not Supported
Learner Portal Supported
Mobile Learning Supported
Open Source Supported
SCORM Compliance Supported
Synchronous Learning Supported
Video Conferencing Not Supported

Integrations

Adobe Connect Not Supported
Adobe Marketo Engage Not Supported
Bamboo Not Supported
GoTo Meeting Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Power BI Not Supported
Microsoft Teams Not Supported
Salesforce Not Supported
Salesforce CRM Analytics Not Supported
Slack Not Supported
Zoom Not Supported
ZoomMate Not Supported

Integrations

Adobe Connect Supported
Adobe Marketo Engage Supported
Bamboo Supported
GoTo Meeting Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft Dynamics 365 Supported
Microsoft Power BI Supported
Microsoft Teams Supported
Salesforce Supported
Salesforce CRM Analytics Supported
Slack Supported
Zoom Supported
ZoomMate Supported
Claim Directly and update features and information
Claim Directly and update features and information
Claim Beetsol and update features and information
Claim Beetsol and update features and information