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About

Use our expert network and artificial intelligence to deliver exceptional customer service at scale. Reduce contact center volume up to 80%, boost customer satisfaction up to 20%, and save millions per year. Our platform is home to thousands of experts, who help train our algorithms, write answers, and deliver live customer support. It is critical to teach AI systems to understand and diagnose what customers need. Our experts give feedback on every customer conversation, ensuring our algorithms have a much better understanding of what customers are asking and how best to help them. Today’s answers get old fast. Anyone can build a chatbot, but they struggle accessing enough content. Our experts continuously write new answers, validated through peer review, as new questions emerge and old issues evolve. Customers expect great service 24/7 — which is near impossible to deliver with fixed resources and headcount.

About

Beetsol LMS is a search-first learning platform that eliminates the "Where do I find this?" friction in customer and employee training. Unlike traditional systems that bury answers in course catalogs, Beetsol uses AI-powered deep search to understand intent—delivering the exact answer in seconds. Teams can find specific knowledge without the need for lengthy courses, making training more efficient. This modular, embedded approach integrates directly into your product or support flow, leading to 30-40% fewer support tickets and 50-70% faster ramp times. Scale your customer success and sales enablement without scaling headcount. Upload existing content and go live in 1-3 days. Find answers fast, don't just complete courses.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

SMBs to enterprise

Audience

Organizations wanting to deflect 30-40% of tickets by helping customers find answers in seconds. This is training for the search-first era: fast, modular, and built to scale.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$549/mo/100 users
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Directly
Founded: 2011
United States
directly.com

Company Information

Beetsol
Founded: 2025
Canada
beetsol.com

Alternatives

Alternatives

TestCone

TestCone

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Enago Plagiarism Checker

Crimson Interactive
DynaMed

DynaMed

EBSCO

Categories

Categories

Learning Management Systems (LMS) Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
eCommerce
eLearning Companies
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing

Integrations

Adobe Connect
Adobe Marketo Engage
Bamboo
GoTo Meeting
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Microsoft Power BI
Microsoft Teams
Salesforce
Salesforce CRM Analytics
Slack
Zoom
Zoom AI Companion

Integrations

Adobe Connect
Adobe Marketo Engage
Bamboo
GoTo Meeting
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Microsoft Power BI
Microsoft Teams
Salesforce
Salesforce CRM Analytics
Slack
Zoom
Zoom AI Companion
Claim Directly and update features and information
Claim Directly and update features and information
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Claim Beetsol and update features and information