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About

Use our expert network and artificial intelligence to deliver exceptional customer service at scale. Reduce contact center volume up to 80%, boost customer satisfaction up to 20%, and save millions per year. Our platform is home to thousands of experts, who help train our algorithms, write answers, and deliver live customer support. It is critical to teach AI systems to understand and diagnose what customers need. Our experts give feedback on every customer conversation, ensuring our algorithms have a much better understanding of what customers are asking and how best to help them. Today’s answers get old fast. Anyone can build a chatbot, but they struggle accessing enough content. Our experts continuously write new answers, validated through peer review, as new questions emerge and old issues evolve. Customers expect great service 24/7 — which is near impossible to deliver with fixed resources and headcount.

About

Upshot is a protocol that uses appraisal games to incentivize people to answer subjective questions honestly. Our first product aims to provide an efficient price-discovery mechanism for NFTs by paying experts for honest appraisals — unlocking new opportunities for experts and enabling a number of powerful new DeFi primitives. Upshot One is a question and answer protocol. It leverages a new field of mechanism design called peer prediction to incentivize people to answer questions honestly. It’s purpose is to reliably and efficiently pair honest answers to questions. This enables and improves a number of exciting use cases such as efficient price discovery for esoteric assets, decentralized insurance, decentralized governance, content curation, and more. Upshot One is a modular protocol that can be used across several important verticals; the efficient price discovery of NFTs is just its first implemented use case.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

SMBs to enterprise

Audience

Anyone searching for a protocol solution that pays experts for honest insights

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Directly
Founded: 2011
United States
directly.com

Company Information

Upshot
upshot.io

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Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim Directly and update features and information
Claim Directly and update features and information
Claim Upshot and update features and information
Claim Upshot and update features and information