Related Products
|
||||||
About
Use our expert network and artificial intelligence to deliver exceptional customer service at scale. Reduce contact center volume up to 80%, boost customer satisfaction up to 20%, and save millions per year. Our platform is home to thousands of experts, who help train our algorithms, write answers, and deliver live customer support. It is critical to teach AI systems to understand and diagnose what customers need. Our experts give feedback on every customer conversation, ensuring our algorithms have a much better understanding of what customers are asking and how best to help them. Today’s answers get old fast. Anyone can build a chatbot, but they struggle accessing enough content. Our experts continuously write new answers, validated through peer review, as new questions emerge and old issues evolve. Customers expect great service 24/7 — which is near impossible to deliver with fixed resources and headcount.
|
About
Utilize your knowledge base to create intelligent chatbots called Experts that provide quick and accurate answers to your customers' inquiries, increasing customer satisfaction and loyalty. An AI-Powered Business Expert is a chatbot that has been trained to intelligently answer questions about a set of uploaded documents. This chatbot can become an expert on your business processes, allowing users or team members to talk to the chatbot anytime to better understand your business or its processes. Any documents that detail your business processes can be uploaded to the chatbot. This could include procedures, policies, and guidelines. We currently support uploading PDFs. The complete documents are not stored, only their content is securely saved using Google Cloud servers. The content is restricted to be accessed only by users who engage with your Expert.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
SMBs to enterprise
|
Audience
Companies looking for an AI-powered support team solution that helps resolve any issue customers may have
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
$20 per month
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationDirectly
Founded: 2011
United States
directly.com
|
Company InformationThinkHive
www.thinkhive.ai/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
Google Cloud Platform
|
||||||
|
|
|