Dynamic FAQ

Dynamic FAQ

TeamBrain
+
+

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About

Use our expert network and artificial intelligence to deliver exceptional customer service at scale. Reduce contact center volume up to 80%, boost customer satisfaction up to 20%, and save millions per year. Our platform is home to thousands of experts, who help train our algorithms, write answers, and deliver live customer support. It is critical to teach AI systems to understand and diagnose what customers need. Our experts give feedback on every customer conversation, ensuring our algorithms have a much better understanding of what customers are asking and how best to help them. Today’s answers get old fast. Anyone can build a chatbot, but they struggle accessing enough content. Our experts continuously write new answers, validated through peer review, as new questions emerge and old issues evolve. Customers expect great service 24/7 — which is near impossible to deliver with fixed resources and headcount.

About

The TeamBrain dynamic FAQ captures the intentions of your visitors and capitalizes on the answers of your experts. You provide answers to the questions of your prospects or customers when and where they ask themselves (business app, website, intranet or extranet, customer area). Very efficient and award-winning for its results*, the TeamBrain technology embedded in the dynamic FAQ answers for you 95% of your visitors’ questions, with a low setup and continuous improvement designed by and for the business. When you answer questions when prospects ask them (from a shopping cart or on a landing page for example), you mechanically increase the conversion rate and feed your CRM, while capitalizing on new questions and their answers. Through our TeamBrain engine, your site can learn from interactions with users and provide appropriate answers out of your experts' answer base.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

SMBs to enterprise

Audience

Companies that need a FAQ chatbot solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

€49 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Directly
Founded: 2011
United States
directly.com

Company Information

TeamBrain
France
teambrain.fr/en/dynamic-faq/

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Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim Directly and update features and information
Claim Directly and update features and information
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Claim Dynamic FAQ and update features and information