OMQ ChatbotOMQ
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Related Products
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About
Use our expert network and artificial intelligence to deliver exceptional customer service at scale. Reduce contact center volume up to 80%, boost customer satisfaction up to 20%, and save millions per year. Our platform is home to thousands of experts, who help train our algorithms, write answers, and deliver live customer support. It is critical to teach AI systems to understand and diagnose what customers need. Our experts give feedback on every customer conversation, ensuring our algorithms have a much better understanding of what customers are asking and how best to help them. Today’s answers get old fast. Anyone can build a chatbot, but they struggle accessing enough content. Our experts continuously write new answers, validated through peer review, as new questions emerge and old issues evolve. Customers expect great service 24/7 — which is near impossible to deliver with fixed resources and headcount.
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About
Reduce your support team's time and effort, while simultaneously improving your customer satisfaction. Integrate OMQ Chatbot easily to your website, WhatsApp, Facebook Messenger, Telegram, and as a plugin in Userlike. 80% of the customer service question are repetitive. Reduce your support efforts, while simultaneously improving your customer satisfaction. Easily integrate the OMQ Chatbot on your website and messenger apps. OMQ's artificial intelligence understands the intention of the customer's question, no matter how they express themselves. The AI works in over 30 languages and immediately provides suitable answers. Easily connect the OMQ chatbot to your backend system. Our chatbot queries relevant data in the chat, performs an action in the backend system, and then displays appropriate information. Changes are entered directly into your backend system.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
SMBs to enterprise
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Audience
Companies of all sizes that need a customer service chatbot solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDirectly
Founded: 2011
United States
directly.com
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Company InformationOMQ
Founded: 2009
Germany
omq.ai/
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Categories |
Categories |
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Integrations
Facebook
Facebook Messenger
Lime Connect
OMQ Help
Telegram
WhatsApp
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Integrations
Facebook
Facebook Messenger
Lime Connect
OMQ Help
Telegram
WhatsApp
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