+
+

Related Products

  • Vantaca
    362 Ratings
    Visit Website
  • Guardz
    118 Ratings
    Visit Website
  • optivalue.ai
    4 Ratings
    Visit Website
  • Daylight
    10 Ratings
    Visit Website
  • Docket
    59 Ratings
    Visit Website
  • SurveyLegend
    1,874 Ratings
    Visit Website
  • TriNet
    1,207 Ratings
    Visit Website
  • myACI
    481 Ratings
    Visit Website
  • Viktor
    18 Ratings
    Visit Website
  • Lightspeed Golf
    213 Ratings
    Visit Website

About

Use our expert network and artificial intelligence to deliver exceptional customer service at scale. Reduce contact center volume up to 80%, boost customer satisfaction up to 20%, and save millions per year. Our platform is home to thousands of experts, who help train our algorithms, write answers, and deliver live customer support. It is critical to teach AI systems to understand and diagnose what customers need. Our experts give feedback on every customer conversation, ensuring our algorithms have a much better understanding of what customers are asking and how best to help them. Today’s answers get old fast. Anyone can build a chatbot, but they struggle accessing enough content. Our experts continuously write new answers, validated through peer review, as new questions emerge and old issues evolve. Customers expect great service 24/7 — which is near impossible to deliver with fixed resources and headcount.

About

Let our 24/7 virtual receptionists handle your calls, texts, chats, emails, sales and scheduling. Our answering service is always open for your customers. We do more than just answer phone calls. Our bilingual and highly trained virtual receptionists help grow revenue and deliver a premium customer experience for businesses of all sizes. Whether you’re an SMB looking to punch above your weight class or a large enterprise seeking scalability and staffing, Nexa's virtual receptionists have you covered, in both English and Spanish. Anytime one of our expert virtual receptionists picks up the phone, your customers will think they’re speaking directly to someone in your office. Nexa receptionists are trained in your industry and make it possible to handle more calls quickly and with greater accuracy. Our experts qualify incoming leads, reach out proactively to prospects and answer every incoming call with total professionalism.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

SMBs to enterprise

Audience

Companies in need of a 24/7 virtual receptionists solution to handle calls, texts, chats, emails, sales and scheduling

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$200 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Directly
Founded: 2011
United States
directly.com

Company Information

Nexa
United States
nexa.com

Alternatives

Alternatives

Enago Plagiarism Checker

Enago Plagiarism Checker

Crimson Interactive
DynaMed

DynaMed

EBSCO

Categories

Categories

Integrations

CareCloud
Copper
Dentrix
Facebook
FieldEdge
Gmail
GoDaddy Email
Google Calendar
Google Cloud Platform
HubSpot Customer Platform
Keap
Pipedrive
QuickBooks Online
Rocket Matter
Shopify
SimplePractice
Skedulo
Twilio
Zapier

Integrations

CareCloud
Copper
Dentrix
Facebook
FieldEdge
Gmail
GoDaddy Email
Google Calendar
Google Cloud Platform
HubSpot Customer Platform
Keap
Pipedrive
QuickBooks Online
Rocket Matter
Shopify
SimplePractice
Skedulo
Twilio
Zapier
Claim Directly and update features and information
Claim Directly and update features and information
Claim Nexa and update features and information
Claim Nexa and update features and information