DynaMed

DynaMed

EBSCO
+
+

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About

Use our expert network and artificial intelligence to deliver exceptional customer service at scale. Reduce contact center volume up to 80%, boost customer satisfaction up to 20%, and save millions per year. Our platform is home to thousands of experts, who help train our algorithms, write answers, and deliver live customer support. It is critical to teach AI systems to understand and diagnose what customers need. Our experts give feedback on every customer conversation, ensuring our algorithms have a much better understanding of what customers are asking and how best to help them. Today’s answers get old fast. Anyone can build a chatbot, but they struggle accessing enough content. Our experts continuously write new answers, validated through peer review, as new questions emerge and old issues evolve. Customers expect great service 24/7 — which is near impossible to deliver with fixed resources and headcount.

About

Completely reimagined for today’s clinicians, DynaMed combines the highest quality evidence-based information, expert guidance and a user-friendly, personalized experience to deliver accurate answers fast at the point of care. DynaMed provides clinicians with real-time practice-changing updates, so the best available evidence is always at their fingertips. To provide exceptional care, clinicians must have the utmost confidence in the information they use to diagnose and manage patients. DynaMed ensures peace of mind in the clinical decision-making process with content based on a rigorous, seven-step evidence-based methodology, robust systematic literature surveillance with daily updates, and clinical expertise that both complements and clarifies the evidence. When a clinician has a question at the point of care, they need an answer fast. Supported by powerful search technology, DynaMed also provides one-click links to primary literature.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

SMBs to enterprise

Audience

Clinical professionals seeking a solution offering evidence-based information to deliver accurate answers to patients

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Directly
Founded: 2011
United States
directly.com

Company Information

EBSCO
United States
www.ebsco.com/clinical-decisions/dynamed-solutions/dynamed

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DynaMed

DynaMed

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Categories

Customer Service Supported

Categories

Integrations

No info available.

Integrations

No info available.
Claim Directly and update features and information
Claim Directly and update features and information
Claim DynaMed and update features and information
Claim DynaMed and update features and information