DynaMedEBSCO
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About
Use our expert network and artificial intelligence to deliver exceptional customer service at scale. Reduce contact center volume up to 80%, boost customer satisfaction up to 20%, and save millions per year. Our platform is home to thousands of experts, who help train our algorithms, write answers, and deliver live customer support. It is critical to teach AI systems to understand and diagnose what customers need. Our experts give feedback on every customer conversation, ensuring our algorithms have a much better understanding of what customers are asking and how best to help them. Today’s answers get old fast. Anyone can build a chatbot, but they struggle accessing enough content. Our experts continuously write new answers, validated through peer review, as new questions emerge and old issues evolve. Customers expect great service 24/7 — which is near impossible to deliver with fixed resources and headcount.
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About
Completely reimagined for today’s clinicians, DynaMed combines the highest quality evidence-based information, expert guidance and a user-friendly, personalized experience to deliver accurate answers fast at the point of care. DynaMed provides clinicians with real-time practice-changing updates, so the best available evidence is always at their fingertips. To provide exceptional care, clinicians must have the utmost confidence in the information they use to diagnose and manage patients. DynaMed ensures peace of mind in the clinical decision-making process with content based on a rigorous, seven-step evidence-based methodology, robust systematic literature surveillance with daily updates, and clinical expertise that both complements and clarifies the evidence. When a clinician has a question at the point of care, they need an answer fast. Supported by powerful search technology, DynaMed also provides one-click links to primary literature.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
SMBs to enterprise
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Audience
Clinical professionals seeking a solution offering evidence-based information to deliver accurate answers to patients
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Support
Phone Support
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24/7 Live Support
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Online
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Support
Phone Support
Supported
24/7 Live Support
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Online
Supported
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
No information available.
Free Version
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Free Trial
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Pricing
Free
Free Version
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Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
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Live Online
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In Person
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationDirectly
Founded: 2011
United States
directly.com
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Company InformationEBSCO
United States
www.ebsco.com/clinical-decisions/dynamed-solutions/dynamed
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Integrations
No info available.
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Integrations
No info available.
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