TourSolver

TourSolver

Nomadia Group
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About

DingDoong is the must-have app for Shopify merchants who want to streamline their order & delivery management process. With our app, merchants can easily plan their orders ahead of time using our convenient date picker feature, allowing customers to select their preferred delivery or pickup date and time that suits their convenience. In addition, we offer multiple delivery methods, including shipping, local delivery, and store pickup, to help merchants boost their website conversion rate. DingDoong also helps optimize operations and order fulfillment by offering order limits by day or time slot to avoid overworking and over-committing. Plus, our app allows merchants to clearly communicate their business availability with their customers as working days, blackout dates, and cut-off times. With DingDoong, you can manage inventory, plan deliveries, and make your customers happy. Say goodbye to the hassle of order management and hello to an efficient, streamlined process.

About

For 30 years, Nomadia Group has been providing an extensive range of routing & scheduling optimization software to help enhance field forces' productivity by up to 30%. Their software solutions optimize the day-to-day movements of more than 150,000 mobile staff throughout the world: technicians, salespeople, delivery staff. Their Routing & Planning Software flagship is TourSolver. It offers monthly subscription pricing. Mobile Apps are available for iOS and Android Devices. Customer support is provided by email, chat and over the phone during EST working hours. Routing & Planning optimization helps decision-makers define relevant, realistic, and profitable routes while providing high-quality customer service and managing emergencies: installation, repair and maintenance services, sales appointments, pickup, and delivery. Nomadia ensures fast and substantial productivity gains of 20% on average.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Florist, Food, Grocery, Bakery, Restaurants, Pharmacy, Jewelry, Apparel/ Stores with local delivery & local pickup options/ Order booking & appointment scheduling (using shopify store)/ Location: United States, Canada, UK, Australia, Philippines, Singapore, Germany, France

Audience

From 20 to 500 users

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

$20.00/month/user
Cost per mobile resource (Technician/Vehicle/Sales Representative) invoiced per year
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.9 / 5
design 4.8 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • The delivery information driver activity tracking is fantastic. That improved a lot our customer service.
  • In our line of business, it is essential to be able to cover as many use cases as possible. The 100+ parameters available makes it the only software I tested that model our activity perfectly.
  • I love being able to balance sales territories and have a management tool that handles close to 40K US zip codes.
  • Easy to use, and onboarding e-training in the application, flexible integration. Also, Gartner Certified!
  • New capabilities are rolled-out regularly, and they listen to their users for new features implementation.

Cons

  • The cheaper version does not have real-time appointment optimization, which is a shame.
  • I would love more capabilities in reporting, specifically a customizable BI dashboard, like a drag & drop UI?
  • I have noticed a slow down in performance when working with too many attributes on the zip code optimization.
  • The US localization still needs some work but will probably be up to standards in the very near future.
  • Even though the interactive tutorials are an excellent addition, it would be nice to have a free training session at sign-up.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DingDoong
Founded: 2017
Vietnam
dingdoong.io

Company Information

Nomadia Group
Founded: 1991
United States
www.nomadia-group.us/toursolver

Alternatives

DingTalk

DingTalk

Alibaba

Alternatives

JOpt.TourOptimizer

JOpt.TourOptimizer

DNA Evolutions GmbH
OnTime 360

OnTime 360

Vesigo Studios
Antsroute

Antsroute

Antsway
ForwardPOD

ForwardPOD

FwdMbl Solutions

Categories

Categories

Delivery Management Features

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Delivery Management Features

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Courier Features

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fleet Management Features

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management

Route Planning Features

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Transportation Dispatch Features

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Transportation Management Features

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

Integrations

Accenture Cloud Retail Execution
CLYD
Google Drive
Google Sheets
Google Slides
HERE
Hardis Group
Microsoft Azure
Microsoft Dynamics 365
Microsoft Excel
Microsoft OneDrive
Microsoft PowerPoint
Nielsen Marketing Cloud
QuickBooks Accountants
Salesforce
Shopify
XMAP
iCalendar

Integrations

Accenture Cloud Retail Execution
CLYD
Google Drive
Google Sheets
Google Slides
HERE
Hardis Group
Microsoft Azure
Microsoft Dynamics 365
Microsoft Excel
Microsoft OneDrive
Microsoft PowerPoint
Nielsen Marketing Cloud
QuickBooks Accountants
Salesforce
Shopify
XMAP
iCalendar
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