Dines vs. TRAY Comparison


Dines Dines App Ltd.	TRAY Vendsy	+	+
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About Dines is the hospitality platform for food halls, events, festivals, theatres, bars and restaurants. Purpose-built for complex, multi-vendor venues across the UK & Ireland. One platform covers every order channel: iPad EPOS, self-order kiosks, mobile ordering, DinesPad handhelds and customer-facing screens. Every channel feeds a single dashboard, so you can track performance live across every vendor, terminal and transaction. Connectivity drops happen. Dines keeps selling. Thanks to our offline mode, Wi-Fi falls back to eSIM, eSIM falls back to offline mode. 97.3% of sales captured. Our integrated payments and automated settlements remove the manual work from paying vendors. Generate statements, settle revenue shares, get payouts out faster and more accurately. Our built-in AI Assistant Tilly AI is built for hospitality. Ask in plain English to build menus, pull reports, flag issues, adjust pricing or toggle availability. Tilly executes.	About TRAY is a cloud-based software platform that enables service on-demand for merchants in the Family Entertainment, Amusement and Restaurant industries. The product suite includes point of sale, self-order kiosks, online ordering, electronic waivers, a mobile app and party booking and reservations. TRAY extends its functionality with integration options that provide automated email marketing, inventory, cashless gaming cards and third-party online ordering. Additionally, TRAY’s kiosks can be integrated with many leading point of sale systems, allowing merchants to enable self-service without having to replace their existing technology infrastructure. Because TRAY’s platform was designed with self-service in mind, kiosks feature an intuitive and attractive image-driven interface. Customization options allow the kiosks to be an extension of the merchant’s brand from start to checkout. The scalable platform is suitable for a single-location operator as well as larger enterprises.
Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported
Audience Hospitality F&B - restaurants, bars, food halls, theatres, venues, festivals and events	Audience Fast casual restaurants
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $89 per month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros About nothing - their customer facing UI experience for kiosk ordering was OK - if it worked. They integrated with MarketMan but even that didn't work properly. Cons Everything - this is literally the worst ran business I have ever experienced. Tech support is terrible, sales team is terrible and the product itself is buggier than a car windshield that has never been washed.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Dines App Ltd. Founded: 2016 United Kingdom dines.co.uk	Company Information Vendsy Founded: 2013 United States tray.com
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Categories Bar POS Supported Kitchen Display Systems Supported Point of Sale Supported	Categories Kiosk Supported Kitchen Display Systems Supported Point of Sale Supported Restaurant POS Supported
	Point of Sale Features Barcode Scanning Supported Commission Management Supported Cryptocurrency Support Not Supported Customer Account Profiles Supported Discount Management Supported eCommerce Integration Supported Electronic Signature Supported Gift Card Management Supported Loyalty Program Supported Multi-Location Supported Restaurant POS Supported Retail POS Supported Returns Management Supported Show More Features Kiosk Features Activity Reservations Supported Digital Signature Supported License Management Supported Onsite Printing Supported Remote Access Supported Secure Browsing Supported Ticket / Order Fulfillment Supported Touch Screen Supported Usage Reporting Supported Virtual Keyboard Supported Wireless Internet Access Supported Restaurant POS Features Delivery Management Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Supported Mobile Access Supported Online Ordering Supported Order Management Supported Reporting/Analytics Supported Separate Checks Supported Split Checks Supported Table Management Supported Tips Management Supported
Integrations Agilysys Golf Not Supported Agilysys Spa Not Supported Agilysys Stay Not Supported MarketMan Not Supported Olo Not Supported Popconvert Not Supported RASI Not Supported	Integrations Agilysys Golf Supported Agilysys Spa Supported Agilysys Stay Supported MarketMan Supported Olo Supported Popconvert Supported RASI Supported View All 8 Integrations
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