IVADigitalXC
|
Robin by AteraAtera
|
|||||
About
IVA – Your Copilot For A Smarter Enterprise.
Experience new ways of working with our Agentic AI-powered Digital Assistant. Elevate user productivity and unlock intelligent operations with an adaptive virtual assistant that seamlessly integrates into your daily tasks. It’s like having a smart teammate—always available to assist.
Our unified Agentic AI platform boosts user productivity through intuitive self-service, intelligent content creation, and task automation—while enabling AI-powered operations with event enrichment, diagnostics, RCA, and self-healing. As an Enterprise AI Fabric, it unifies your AI ecosystem and accelerates your journey to a truly intelligent enterprise.
|
About
Robin by Atera is an autonomous IT support agent designed to automatically diagnose and resolve technical issues across devices and cloud environments. The system acts as an AI-powered IT assistant that manages support requests from start to finish without human intervention. Robin receives requests from platforms such as Slack, Microsoft Teams, email, and IT service management tools, verifies the user’s identity, and gathers technical context to understand the problem. It can then perform approved actions on devices, networks, or cloud systems to resolve the issue. By automating troubleshooting and IT support workflows, Robin helps organizations reduce downtime and improve support efficiency.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Enterprise organizations
|
Audience
IT departments, managed service providers (MSPs), and enterprise organizations that want to automate IT support, device management, and cloud troubleshooting using AI
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and VideosNo images available
|
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationDigitalXC
Founded: 2018
United States
digitalxc.com
|
Company InformationAtera
Founded: 2012
United States
www.atera.com/ai/robin/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
IT Management Features
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
|
||||||
Integrations
Atera
Azure-AD-External-Identities
Google Drive
Microsoft 365
Microsoft Entra ID
Microsoft SharePoint
Microsoft Teams
Okta
Salesforce
ServiceNow Customer Service Management
|
Integrations
Atera
Azure-AD-External-Identities
Google Drive
Microsoft 365
Microsoft Entra ID
Microsoft SharePoint
Microsoft Teams
Okta
Salesforce
ServiceNow Customer Service Management
|
|||||
|
|
