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About

With our always-evolving platform, you can leverage knowledge from the best ecommerce businesses in the world. Customer service is the biggest strategic differentiator for ecommerce businesses. Building a frictionless buyer journey is more important than ever, and having a bad one will cost you heavily. We are living in an experience economy where relationships with consumers matter the most. Deliver personalized multi-channel, multi-language customer service to your buyers: wherever they are, whenever they need you. DigitalGenius gives you the power to make your customer’s experience worthy of another visit with fast and accurate responses. Whether it’s about their order, product availability, store location, or even sizing – they’ll feel like they’re speaking to a real human!

About

Mitigate threats and stimulate growth with Advanced Authentication solutions from Symantec. Get real-time protection for your online and mobile applications. Our leading-edge solution can authenticate an employee, partner or contractor while providing a frictionless login experience. This ensures that legitimate users have anytime, anywhere access from any device, which builds trust and brand loyalty. Get a flexible, scalable solution with both strong multi-factor authentication and risk-based methods like device identification, geolocation and user activity. Catastrophic cyber attacks are happening every day. We make sure you’re prepared to defend your business. Earn customer trust and loyalty by providing the simple, seamless experience they’re looking for. With the right data, you can more easily distinguish between legitimate and fraudulent behavior.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a no-code platform that combines AI integrations and workflows to make their customers, team, and inbox happy.

Audience

IT security teams in search of a solution to improve all their network operations and increase security

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

DigitalGenius
Founded: 2014
United Kingdom
www.digitalgenius.com

Company Information

Broadcom
Founded: 1991
United States
www.broadcom.com/info/authentication

Alternatives

Alternatives

Comodo MDR

Comodo MDR

Comodo
Symantec VIP

Symantec VIP

Broadcom
PureClarity

PureClarity

PureClarity Technologies
Saleor

Saleor

Saleor Commerce

Categories

Categories

Artificial Intelligence Features

Chatbot Supported
For eCommerce Not Supported
For Healthcare Not Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Not Supported
Multi-Language Not Supported
Natural Language Processing Not Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Authentication Features

Biometric Not Supported
Credential Management Not Supported
Knowledge-Based Authentication Supported
Mobile Authentication Not Supported
Multifactor Authentication Supported
Out-of-Band Authentication Not Supported
Policy Management Not Supported
Self Service Portal Not Supported
Single Sign On Not Supported
Social Sign On Not Supported

Integrations

AT&T Alien Labs Open Threat Exchange Not Supported
Alliance Key Manager Not Supported
Auditor for z/OS Not Supported
AuthControl Sentry Not Supported
BeyondCorp Enterprise Not Supported
Check Point Infinity Not Supported
Comarch Business Intelligence Not Supported
Comarch Master Data Management Not Supported
Comarch Mobile Sales Force Not Supported
Comarch Social Mining Not Supported
Cyware Not Supported
Elevate Security Not Supported
Keystone Accounting Not Supported
OneShot Supported
Optiv Managed XDR Not Supported
SSL2BUY Not Supported
SecureW2 Not Supported
SquaredUp Not Supported
ThreatAware Not Supported

Integrations

AT&T Alien Labs Open Threat Exchange Supported
Alliance Key Manager Supported
Auditor for z/OS Supported
AuthControl Sentry Supported
BeyondCorp Enterprise Supported
Check Point Infinity Supported
Comarch Business Intelligence Supported
Comarch Master Data Management Supported
Comarch Mobile Sales Force Supported
Comarch Social Mining Supported
Cyware Supported
Elevate Security Supported
Keystone Accounting Supported
OneShot Not Supported
Optiv Managed XDR Supported
SSL2BUY Supported
SecureW2 Supported
SquaredUp Supported
ThreatAware Supported
Claim DigitalGenius and update features and information
Claim DigitalGenius and update features and information
Claim Symantec Advanced Authentication and update features and information
Claim Symantec Advanced Authentication and update features and information