Poke

Poke

The Interaction Company
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About

With our always-evolving platform, you can leverage knowledge from the best ecommerce businesses in the world. Customer service is the biggest strategic differentiator for ecommerce businesses. Building a frictionless buyer journey is more important than ever, and having a bad one will cost you heavily. We are living in an experience economy where relationships with consumers matter the most. Deliver personalized multi-channel, multi-language customer service to your buyers: wherever they are, whenever they need you. DigitalGenius gives you the power to make your customer’s experience worthy of another visit with fast and accurate responses. Whether it’s about their order, product availability, store location, or even sizing – they’ll feel like they’re speaking to a real human!

About

Poke is a proactive AI assistant built by The Interaction Company designed to live inside existing messaging platforms (like iMessage, WhatsApp, SMS) rather than asking users to switch to new apps; it integrates with users’ email, calendar, and files to turn messages into action (e.g. drafting replies, rescheduling meetings, paying invoices) through short, conversational bubbles. The experience aims to feel natural; messages are brief, there are typing and read indicators, one-tap actions, and memory of context, so the assistant can behave more like a human conversational partner than a typical chatbot. It focuses on privacy and security, built to meet SOC-2 and CASA Tier-2 standards. Poke recently raised ~$15 million in seed funding, with a valuation of ~$100 million; early adopters (around 6,000 testers) have already been using it heavily in iMessage, sending on average tens of thousands of messages per month.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a no-code platform that combines AI integrations and workflows to make their customers, team, and inbox happy.

Audience

Professionals, knowledge workers, or anyone in need of a tool to streamline communication, task follow-ups, and schedule management without having to switch between multiple apps

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

DigitalGenius
Founded: 2014
United Kingdom
www.digitalgenius.com

Company Information

The Interaction Company
United States
poke.com

Alternatives

Alternatives

OpenClaw

OpenClaw

Molty
ChatGPT

ChatGPT

OpenAI
PureClarity

PureClarity

PureClarity Technologies
Maverick

Maverick

MAVERICK ONE
Saleor

Saleor

Saleor Commerce

Categories

Categories

AI Agents Supported
AI Assistants Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Not Supported
For Healthcare Not Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Not Supported
Multi-Language Not Supported
Natural Language Processing Not Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

Google Supported
Google Sheets Supported
Granola Not Supported
Linear Not Supported
Magento Supported
Notion Not Supported
OneShot Supported
Salesforce Supported
Shopify Supported
WhatsApp Not Supported
Zendesk Supported
iMessage Not Supported

Integrations

Google Not Supported
Google Sheets Not Supported
Granola Supported
Linear Supported
Magento Not Supported
Notion Supported
OneShot Not Supported
Salesforce Not Supported
Shopify Not Supported
WhatsApp Supported
Zendesk Not Supported
iMessage Supported
Claim DigitalGenius and update features and information
Claim DigitalGenius and update features and information
Claim Poke and update features and information
Claim Poke and update features and information