PokeThe Interaction Company
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Related Products
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About
With our always-evolving platform, you can leverage knowledge from the best ecommerce businesses in the world. Customer service is the biggest strategic differentiator for ecommerce businesses. Building a frictionless buyer journey is more important than ever, and having a bad one will cost you heavily. We are living in an experience economy where relationships with consumers matter the most. Deliver personalized multi-channel, multi-language customer service to your buyers: wherever they are, whenever they need you. DigitalGenius gives you the power to make your customer’s experience worthy of another visit with fast and accurate responses. Whether it’s about their order, product availability, store location, or even sizing – they’ll feel like they’re speaking to a real human!
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About
Poke is a proactive AI assistant built by The Interaction Company designed to live inside existing messaging platforms (like iMessage, WhatsApp, SMS) rather than asking users to switch to new apps; it integrates with users’ email, calendar, and files to turn messages into action (e.g. drafting replies, rescheduling meetings, paying invoices) through short, conversational bubbles. The experience aims to feel natural; messages are brief, there are typing and read indicators, one-tap actions, and memory of context, so the assistant can behave more like a human conversational partner than a typical chatbot. It focuses on privacy and security, built to meet SOC-2 and CASA Tier-2 standards. Poke recently raised ~$15 million in seed funding, with a valuation of ~$100 million; early adopters (around 6,000 testers) have already been using it heavily in iMessage, sending on average tens of thousands of messages per month.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies searching for a no-code platform that combines AI integrations and workflows to make their customers, team, and inbox happy.
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Audience
Professionals, knowledge workers, or anyone in need of a tool to streamline communication, task follow-ups, and schedule management without having to switch between multiple apps
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationDigitalGenius
Founded: 2014
United Kingdom
www.digitalgenius.com
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Company InformationThe Interaction Company
United States
poke.com
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Alternatives |
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Categories |
Categories |
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Artificial Intelligence Features
Chatbot
Supported
For eCommerce
Not Supported
For Healthcare
Not Supported
For Sales
Not Supported
Image Recognition
Not Supported
Machine Learning
Not Supported
Multi-Language
Not Supported
Natural Language Processing
Not Supported
Predictive Analytics
Not Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Not Supported
Virtual Personal Assistant (VPA)
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
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Integrations
Google
Supported
Google Sheets
Supported
Granola
Not Supported
Linear
Not Supported
Magento
Supported
Notion
Not Supported
OneShot
Supported
Salesforce
Supported
Shopify
Supported
WhatsApp
Not Supported
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Integrations
Google
Not Supported
Google Sheets
Not Supported
Granola
Supported
Linear
Supported
Magento
Not Supported
Notion
Supported
OneShot
Not Supported
Salesforce
Not Supported
Shopify
Not Supported
WhatsApp
Supported
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