+
+

Related Products

  • Haystack
    292 Ratings
    Visit Website
  • Forethought
    166 Ratings
    Visit Website
  • MRPeasy
    257 Ratings
    Visit Website
  • Fraud.net
    56 Ratings
    Visit Website
  • 800.com
    2,436 Ratings
    Visit Website
  • AmpiFire
    58 Ratings
    Visit Website
  • Emtrain
    53 Ratings
    Visit Website
  • Portal Wholesale CRM
    Visit Website
  • CrankWheel
    240 Ratings
    Visit Website
  • Adaptive Security
    152 Ratings
    Visit Website

About

With our always-evolving platform, you can leverage knowledge from the best ecommerce businesses in the world. Customer service is the biggest strategic differentiator for ecommerce businesses. Building a frictionless buyer journey is more important than ever, and having a bad one will cost you heavily. We are living in an experience economy where relationships with consumers matter the most. Deliver personalized multi-channel, multi-language customer service to your buyers: wherever they are, whenever they need you. DigitalGenius gives you the power to make your customer’s experience worthy of another visit with fast and accurate responses. Whether it’s about their order, product availability, store location, or even sizing – they’ll feel like they’re speaking to a real human!

About

Give your members rich experiences that foster belonging and community, all in a private, trusted, safe environment which promotes your brand and its mission at every touchpoint. Treat your customers like family and they'll become your best source of new business. Build a place your customers feel like they belong and they'll be your customers forever. Create ongoing community value and build ongoing recurring revenue streams. Harness the data you get from deep, ongoing relationships to continually improve your KPIs. GroupFire gives you all the tools you need to set up, schedule, and deliver announcements, notifications, event invitations, payment reminders, and any other communication, all from a single dashboard. The more you can connect with your community, and help community members connect with each other, the more powerful and engaged your community will become and the longer your members will want to stay.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for a no-code platform that combines AI integrations and workflows to make their customers, team, and inbox happy.

Audience

Companies in need of a community and membership platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

DigitalGenius
Founded: 2014
United Kingdom
www.digitalgenius.com

Company Information

GroupFire
Founded: 2016
United States
www.groupfire.com

Alternatives

Alternatives

memberNet

memberNet

introNetworks
PureClarity

PureClarity

PureClarity Technologies
Subscription DNA

Subscription DNA

Subscription DNA, LLC.
Saleor

Saleor

Saleor Commerce

Categories

Categories

Artificial Intelligence Features

Chatbot Supported
For eCommerce Not Supported
For Healthcare Not Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Not Supported
Multi-Language Not Supported
Natural Language Processing Not Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Membership Management Features

Application Management Supported
Automatic Renewals Supported
Committee Management Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Not Supported
Payment Processing Supported
Website Management Not Supported

Integrations

Google Supported
Google Sheets Supported
Magento Supported
OneShot Supported
QuickBooks Online Not Supported
Salesforce Supported
Shopify Supported
Zendesk Supported

Integrations

Google Not Supported
Google Sheets Not Supported
Magento Not Supported
OneShot Not Supported
QuickBooks Online Supported
Salesforce Not Supported
Shopify Not Supported
Zendesk Not Supported
Claim DigitalGenius and update features and information
Claim DigitalGenius and update features and information
Claim GroupFire and update features and information
Claim GroupFire and update features and information