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About

Digitail is a cloud-based, AI-powered veterinary practice management platform for clinics of every size, from single-location practices to multi-site groups. Veterinary teams spend less time on documentation and more time with patients. Tails AI handles intake, voice dictation, and SOAP notes, while scheduling, billing, payments, inventory, and reporting all connect in one unified system, so nothing gets lost between tools or teams. Clients stay informed and engaged throughout their pet's care journey. Online booking, two-way messaging, automated reminders, and a native pet parent app keep communication simple from first appointment through to follow-up. Inventory tracking, expiry alerts, wellness plan management, and real-time reporting give owners better visibility and control. Digitail is independently owned with no ties to corporate groups or insurance companies, with transparent pricing and a dedicated migration team to support practices making the switch.

About

Next In Line is veterinary appointment scheduling software. Next In Line puts your practice first and becomes an extension of your staff. We offer flexible veterinary appointment scheduling, a virtual wait-list, and custom reminders designed to alleviate stress and let you and your staff get back to doing what they enjoy doing — providing patients with the best care and experience possible. Next In Line’s real-time online booking platform for veterinary hospitals helps automate the client scheduling, registration, and intake process for your practice, saving you time and money. Next In Line enables your front desk to be open 24/7, so pet owners can schedule appointments when they have time! Clients of ours have had pet parents booking their appointments at 2 or 3am. Now you can be online when they are. By utilizing Next In Line, you are fitting your hospital into your client’s schedule, not the other way around. This will improve their client experience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Veterinary Practices

Audience

Veterinarians and veterinary practices

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Price based on number of vets, and required functionality.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • I was looking specifically for a cloud based solution and I found Digitail! I was so tired of a bulky server room and now I no longer need that headache to maintain.

Cons

  • Only potential downfall now with being cloud-based is the need for a stable internet connection. However, luckily in case the internet fails we can always use our mobile devices.

Pros & Cons from Real Users

Pros

  • We have had so many problems for so long with this software, I see no pros in using it. It has caused seriousl loss of revenue for us.

Cons

  • Poor Tech Support Very small company so if the owner goes out of town, you have no service System closes down your clinic randomly Poor Customer Service They own no mistakes. They blame everyone else for their issues.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Digitail
Founded: 2018
Delaware, US
www.digitail.io/

Company Information

Next In Line
Founded: 2015
United States
www.nextinline.io

Alternatives

Alternatives

VeterinaryGate

VeterinaryGate

MedSites
Cassadol Equine

Cassadol Equine

Business Infusions
Petofy OPHR

Petofy OPHR

Petofy
VeterinaryGate

VeterinaryGate

MedSites
ePet

ePet

Patterson Veterinary

Categories

Pet Care Supported
Veterinary Supported

Categories

Pet Care Supported
Veterinary Supported

Veterinary Features

Appointment Reminders Supported
Appointment Scheduling Supported
Billing & Invoicing Supported
Boarding Management Supported
Image Storage Supported
Inventory Management Supported
Patient Records Supported
Prescription Management Supported
Treatment Plans Supported

Veterinary Features

Appointment Reminders Supported
Appointment Scheduling Supported
Billing & Invoicing Not Supported
Boarding Management Supported
Image Storage Not Supported
Inventory Management Not Supported
Patient Records Supported
Prescription Management Not Supported
Treatment Plans Not Supported

Integrations

AVImark Not Supported
ClienTrax Not Supported
Complete Clinic Software Not Supported
Covetrus Pulse Not Supported
DVMAX Practice Not Supported
DaySmart Vet Not Supported
FetchIt Supported
Google Calendar Supported
HVMS Not Supported
IDEXX VetLab Station Supported
Impromed Not Supported
Impromed Equine Not Supported
ReviewTrackers Supported
RxWorks Not Supported
SendGrid Supported
Sinch Supported
Stripe Supported
Stripe Billing Supported
TypingDNA Supported
VIA Veterinary Not Supported

Integrations

AVImark Supported
ClienTrax Supported
Complete Clinic Software Supported
Covetrus Pulse Supported
DVMAX Practice Supported
DaySmart Vet Supported
FetchIt Not Supported
Google Calendar Not Supported
HVMS Supported
IDEXX VetLab Station Not Supported
Impromed Supported
Impromed Equine Supported
ReviewTrackers Not Supported
RxWorks Supported
SendGrid Not Supported
Sinch Not Supported
Stripe Not Supported
Stripe Billing Not Supported
TypingDNA Not Supported
VIA Veterinary Supported
Claim Digitail and update features and information
Claim Digitail and update features and information
Claim Next In Line and update features and information
Claim Next In Line and update features and information