Dialogflow vs. Svalync Comparison


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About Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.	About We've build AI tools—Workflow AI, Voice AI, and Chatbot AI—that fully automate complex business processes, eliminating the need for human intervention and maximizing efficiency. Conversational Voice AI: The fastest in the industry, with ultra-low latency (400ms-800ms) for natural, real-time interactions. Workflow AI: Customizable to automate even the most intricate business processes based on specific company needs. Customers can bring in their own Internal CRM's in-order to process the data where human intervention was needed. Chatbot AI: Capable of resolving up to 80% of customer support inquiries without human intervention, this results in faster resolution and better customer experience.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Businesses and developers interested in a comprehensive platform for developing chatbots, voice bots, and virtual agents using natural language understanding	Audience Businesses looking to streamline operations and improve efficiency by automating repetitive tasks with AI-powered tools
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos No images available
Pricing No information available. Free Version Free Trial	Pricing $49/month Free Version Free Trial
Reviews/Ratings Overall 4.5 / 5 ease 4.5 / 5 features 4.2 / 5 design 4.2 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Google Founded: 1998 United States cloud.google.com/dialogflow	Company Information Svalync Founded: 2024 India svalync.com
Alternatives Google Cloud Speech-to-Text Google	Alternatives IBM watsonx Assistant IBM
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Google Cloud Natural Language API Google	Dialogflow Google
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Categories AI Agent Builders AI Agents AI Development AI Tools AI Voice Agents Artificial Intelligence Artificial Intelligence (AI) APIs Chatbot Conversation Intelligence Conversational AI Conversational Support Machine Learning Natural Language Processing Voice Bot	Categories AI Agent Builders AI Agents AI Automation AI Voice Agents Chatbot
Chatbot Features Call to Action Context and Coherence Human Takeover Inline Media / Videos Machine Learning Natural Language Processing Payment Integration Prediction Ready-made Templates Reporting / Analytics Sentiment Analysis Social Media Integration Show More Features Artificial Intelligence Features Chatbot For eCommerce For Healthcare For Sales Image Recognition Machine Learning Multi-Language Natural Language Processing Predictive Analytics Process/Workflow Automation Rules-Based Automation Virtual Personal Assistant (VPA) Conversational AI Features Code-free Development Contextual Guidance For Developers Intent Recognition Multi-Languages Omni-Channel On-Screen Chats Pre-configured Bot Reusable Components Sentiment Analysis Speech Recognition Speech Synthesis Virtual Assistant Machine Learning Features Deep Learning ML Algorithm Library Model Training Natural Language Processing (NLP) Predictive Modeling Statistical / Mathematical Tools Templates Visualization Natural Language Processing Features Co-Reference Resolution In-Database Text Analytics Named Entity Recognition Natural Language Generation (NLG) Open Source Integrations Parsing Part-of-Speech Tagging Sentence Segmentation Stemming/Lemmatization Tokenization
Integrations AutoResponder Avaya Experience Platform Chatterbox Clienk Cognigy.AI Five9 Ideta Jumper.ai KODA Bots Kik MiContact Center Business NICE CXone Mpower PubNub Quickwork Slaask Smart IVR Tiledesk WIT Conversation Platform XCALLY Zulip Show More Integrations View All 62 Integrations	Integrations AutoResponder Avaya Experience Platform Chatterbox Clienk Cognigy.AI Five9 Ideta Jumper.ai KODA Bots Kik MiContact Center Business NICE CXone Mpower PubNub Quickwork Slaask Smart IVR Tiledesk WIT Conversation Platform XCALLY Zulip Show More Integrations View All 2 Integrations
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