Dialogflow

Dialogflow

Google
+
+

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About

Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.

About

Natural Language Processing is Artificial Intelligence that enables computers to analyze and understand human language. Pryon’s AI is trained to perform read, organize and search in ways that previously required humans. This powerful capability is used in every interaction, both to understand a request and to retrieve the accurate response. The success of any NLP project is directly correlated to the sophistication of the underlying natural language technologies used. To make your content ready for use in chatbots, search, automations, etc. – it must be broken into specific pieces so a user can get the exact answer, result or snippet needed. This can be done manually as when a specialist breaks information into intents and entities. Pryon creates a dynamic model of your content for automatically identifying and attaching rich metadata to each piece of information. When you need to add, change or remove content this model is regenerated with a click.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and developers interested in a comprehensive platform for developing chatbots, voice bots, and virtual agents using natural language understanding

Audience

Knowledge management teams seeking an AI-powered enterprise knowledge management platform to improve employee productivity and enhance customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.2 / 5
design 4.2 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Google
Founded: 1998
United States
cloud.google.com/dialogflow

Company Information

Pryon
Founded: 2017
United States
pryon.com

Alternatives

Alternatives

LM-Kit.NET

LM-Kit.NET

LM-Kit
Dialogflow

Dialogflow

Google
HumanFirst

HumanFirst

HumanFirst.ai
Amazon Lex

Amazon Lex

Amazon
Yellow.ai

Yellow.ai

Bitonic Technology Labs

Categories

Categories

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Natural Language Processing Features

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Machine Learning Features

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Integrations

BotStar
Call Center Studio
Carrot quest
CodeBaby
Dialpad Support
Expertflow Contact Center
Genesys Cloud CX
Inworld
KODA Bots
Kore.ai
LINE
NICE CXone Mpower
Resemble AI
Slaask
Unremot
Vertex AI
WPBot
XCALLY
Zulip
maaiiconnect

Integrations

BotStar
Call Center Studio
Carrot quest
CodeBaby
Dialpad Support
Expertflow Contact Center
Genesys Cloud CX
Inworld
KODA Bots
Kore.ai
LINE
NICE CXone Mpower
Resemble AI
Slaask
Unremot
Vertex AI
WPBot
XCALLY
Zulip
maaiiconnect
Claim Dialogflow and update features and information
Claim Dialogflow and update features and information
Claim Pryon and update features and information
Claim Pryon and update features and information