Dialogflow

Dialogflow

Google
+
+

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About

Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.

About

Unlock enterprise expertise for employees with agents that bring together Gemini’s advanced reasoning, Google-quality search, and enterprise data, regardless of where it’s hosted. Get your agents to access all your connected data, applications, and the freshest knowledge from the internet. Google Agentspace offers pre-built connectors for the most commonly used applications* in the enterprise so you can save time when you need quick answers or actions by doing them right from your Agentspace experience. Google Agentspace gives employees a single, company-branded multimodal search agent that acts as a central source of enterprise truth for your entire organization. Building on the best of Google’s search capabilities, Agentspace can provide conversational assistance, answer complex questions, make proactive suggestions and take actions based on your company’s unique information. Google Agentspace can do this across both unstructured data – such as documents and emails.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and developers interested in a comprehensive platform for developing chatbots, voice bots, and virtual agents using natural language understanding

Audience

Companies that want to build powerful AI agents

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.2 / 5
design 4.2 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Google
Founded: 1998
United States
cloud.google.com/dialogflow

Company Information

Google
Founded: 1998
United States
cloud.google.com/products/agentspace

Alternatives

Alternatives

AgentKit

AgentKit

OpenAI
Amazon Lex

Amazon Lex

Amazon
Yellow.ai

Yellow.ai

Bitonic Technology Labs

Categories

Categories

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Machine Learning Features

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing Features

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Integrations

Google Cloud Platform
Vertex AI
AutoResponder
BotStar
Box
Call Center Studio
CodeBaby
Confluence
Expertflow Contact Center
Geomant
Inworld
Kik
NICE CXone Mpower
NotebookLM
Salesforce
SilFer Bots
Smart IVR
WIT Conversation Platform
Webex Contact Center
respond.io

Integrations

Google Cloud Platform
Vertex AI
AutoResponder
BotStar
Box
Call Center Studio
CodeBaby
Confluence
Expertflow Contact Center
Geomant
Inworld
Kik
NICE CXone Mpower
NotebookLM
Salesforce
SilFer Bots
Smart IVR
WIT Conversation Platform
Webex Contact Center
respond.io
Claim Dialogflow and update features and information
Claim Dialogflow and update features and information
Claim Google Agentspace and update features and information
Claim Google Agentspace and update features and information