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About

Automatically fetch your clients’ sales data from multiple e-commerce and point-of-sale platforms. Split out transactions, fees, refunds and reimbursements, line by line. All under one subscription. Dext Commerce provides a standardized view of the sales data from multiple platforms, perfect for clients who sell on many different ones, such as Amazon, eBay, Etsy and Shopify. Allocate tax associated with an order to an appropriate domestic or international rate, enhanced by a clear view on individual transactions across platform and region. From small side hustles to multi-platform e-commerce sellers, your Dext Commerce subscription covers all digital sales integrations – meaning you can meet the needs of individual clients easily.

About

Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

eCommerce sellers that need a bookkeeping solution built for digital commerce

Audience

eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$59 per month
Free Version Not Supported
Free Trial Supported

Pricing

$33 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Dext
Founded: 2010
United Kingdom
dext.com/us/accountants-and-bookkeepers/commerce

Company Information

Replyco
Founded: 2019
United Kingdom
replyco.com

Alternatives

MyWorks Sync

MyWorks Sync

MyWorks Software

Alternatives

PayTraQer

PayTraQer

SaasAnt Inc
PayTraQer

PayTraQer

SaasAnt Inc

Categories

Accounting Supported
Bookkeeping Supported

Categories

Customer Service Supported
Email Management Supported
Help Desk Supported

Bookkeeping Features

Accounts Payable Not Supported
Accounts Receivable Not Supported
Bank Reconciliation Supported
Billing & Invoicing Supported
Cash Management Supported
Collections Not Supported
Expense Tracking Supported
Fixed Asset Management Not Supported
General Ledger Not Supported
Payroll Not Supported
Revenue Recognition Not Supported
Spend Management Supported
Tax Management Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Supported
Surveys & Feedback Not Supported
Virtual Assistant Supported
Workflow Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Not Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Not Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Integrations

Amazon Supported
Shopify Supported
WooCommerce Supported
eBay Supported
Big Cartel Supported
BigCommerce Not Supported
Cdiscount Not Supported
Etsy Supported
Gmail Not Supported
Linnworks Not Supported
Nekton.ai Supported
PayPal Supported
QuickBooks Online Supported
Square POS Supported
Squarespace Supported
Stripe Supported
Timworks Supported
Wix Supported
Xero Supported

Integrations

Amazon Supported
Shopify Supported
WooCommerce Supported
eBay Supported
Big Cartel Not Supported
BigCommerce Supported
Cdiscount Supported
Etsy Not Supported
Gmail Supported
Linnworks Supported
Nekton.ai Not Supported
PayPal Not Supported
QuickBooks Online Not Supported
Square POS Not Supported
Squarespace Not Supported
Stripe Not Supported
Timworks Not Supported
Wix Not Supported
Xero Not Supported
Claim Dext Commerce and update features and information
Claim Dext Commerce and update features and information
Claim Replyco and update features and information
Claim Replyco and update features and information