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About

Service Monitoring for IoT. Optimize your service delivery by turning device data into action Protect revenue Your customers will only go on paying you if you go on delivering a quality service Save money Arm your employees with a powerful tool makes them more productive and deliver better service with the same human resource. Spend your precious time in areas which will deliver the biggest return Unlock growth Press the "SCALE" button on your deployment without worrying that you might fail, having all the insights to support your business decisions

About

It enables device connectivity via industry standard IoT protocols - MQTT, CoAP and HTTP and supports both cloud and on-premises deployments. ThingsBoard combines scalability, fault-tolerance and performance so you will never lose your data. Provision, monitor and control your IoT entities in secure way using rich server-side APIs. Define relations between your devices, assets, customers or any other entities. Collect and store telemetry data in scalable and fault-tolerant way. Visualize your data with built-in or custom widgets and flexible dashboards. Share dashboards with your customers. Define data processing rule chains. Transform and normalize your device data. Raise alarms on incoming telemetry events, attribute updates, device inactivity and user actions. Construct your ThingsBoard cluster and get maximum scalability and fault-tolerance with microservices architecture. ThingsBoard also supports both cloud and on-premises deployments.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

DevicePilot Service Monitoring for connected devices provides a single pane of glass for Product, Operations and Customer Support teams, driving up customer satisfaction and growth, while reducing operational costs.

Audience

Companies searching for a solution to collect and visualize data

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • DevicePilot is easy to use and customise, and the support team are very helpful and easy to contact. Within DevicePilot, you are able to turn around visualisations of data to analyse trends very quickly.
  • How quickly and easy it is to setup many dashboards and show a customer their data efficiently and effectively. Their support is extremely quick and helpful.

Cons

  • The software is great, however there is one element of the UI I would change and that would be how the View page is accessed when looking at data. Potentially than having an icon to view the data, have a tooltip with a button which takes you to the page would be more accessible. The map widget doesn't support mapping enumerated fields (be it device or calculated) to custom colours for map pins. If this were added, this would greatly add value to the map widget.
  • Colour coding maps / pins can be a little tricky would be great to have flexibility on the tooltip for this.

Pros & Cons from Real Users

Pros

  • Easy to use, various features, easy to customize. Can use openStreetMap and linked them to table etc. Also, have multi-language interface. Device registration, authentication is also simple. Rule Engine is a nice feature to write your own code for incoming data format conversion etc. Thingsboard community, not very big may be, but supportive.

Cons

  • Not many examples for reference on the net. YouTube tutorials are not updated.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DevicePilot
Founded: 2015
United Kingdom
www.devicepilot.com

Company Information

Thingsboard
Ukraine
thingsboard.io

Alternatives

Alternatives

Airlinq

Airlinq

AIRLINQ
akenza

akenza

Akenza AG
Cumulocity

Cumulocity

Cumulocity GmbH
Ayla IoT Platform

Ayla IoT Platform

Ayla Networks
Kaleidoscope IoT

Kaleidoscope IoT

Kaleidoscope
Kaa

Kaa

KaaIoT Technologies

Categories

Categories

IoT Features

Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization

Business Intelligence Features

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Dashboard Features

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Data Visualization Features

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Integrations

AWS IoT
Azure Marketplace
KeyScaler
Microsoft Azure
SIGNL4
Salesforce
Slack
Zendesk

Integrations

AWS IoT
Azure Marketplace
KeyScaler
Microsoft Azure
SIGNL4
Salesforce
Slack
Zendesk
Claim DevicePilot and update features and information
Claim DevicePilot and update features and information
Claim Thingsboard and update features and information
Claim Thingsboard and update features and information