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About

Service Monitoring for IoT. Optimize your service delivery by turning device data into action Protect revenue Your customers will only go on paying you if you go on delivering a quality service Save money Arm your employees with a powerful tool makes them more productive and deliver better service with the same human resource. Spend your precious time in areas which will deliver the biggest return Unlock growth Press the "SCALE" button on your deployment without worrying that you might fail, having all the insights to support your business decisions

About

Business Intelligence, AI & NLP for anyone to make data-driven decisions. Knowi instantly transforms any data into insights and data driven actions. No ETL. No ODBC drivers. You just connect your datasources and start building queries. Simple as that. Create blended datasets by joining data from NoSQL, SQL, REST-API, and even file-based sources in a matter of minutes. Click. Done. We've combined the power of AI and natural language queries to deliver a new self-service BI experience that makes it easier for anyone to find and expose new insights. Today's data is big and messy and located all over the place. To analyze modern data, you need an business intelligence solution that can instantly connect to any data, structured or unstructured, without the hassle and expense of moving or transforming it. Knowi is the only full stack analytics platform that natively integrates to all the popular NoSQL data stores, as well as relational and Cloud APIs sources.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

DevicePilot Service Monitoring for connected devices provides a single pane of glass for Product, Operations and Customer Support teams, driving up customer satisfaction and growth, while reducing operational costs.

Audience

Organizations that want to understand messy data sets

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • DevicePilot is easy to use and customise, and the support team are very helpful and easy to contact. Within DevicePilot, you are able to turn around visualisations of data to analyse trends very quickly.
  • How quickly and easy it is to setup many dashboards and show a customer their data efficiently and effectively. Their support is extremely quick and helpful.

Cons

  • The software is great, however there is one element of the UI I would change and that would be how the View page is accessed when looking at data. Potentially than having an icon to view the data, have a tooltip with a button which takes you to the page would be more accessible. The map widget doesn't support mapping enumerated fields (be it device or calculated) to custom colours for map pins. If this were added, this would greatly add value to the map widget.
  • Colour coding maps / pins can be a little tricky would be great to have flexibility on the tooltip for this.

Pros & Cons from Real Users

Pros

  • I really liked Knowi's ability to access my NoSQL databases and be able to make dashboards easily. I also like it's reporting capabilities (embedded analytics, email dashboards, and NLP). I especially liked that my clients were able to see results quickly and able to navigate the analytics features to ask questions directly within the dashboard.

Cons

  • Can't think of anything right now. Good product and good team.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DevicePilot
Founded: 2015
United Kingdom
www.devicepilot.com

Company Information

Knowi
Founded: 2014
United States
knowi.com

Alternatives

Alternatives

Cumulocity

Cumulocity

Cumulocity GmbH
Airlinq

Airlinq

AIRLINQ
Kaleidoscope IoT

Kaleidoscope IoT

Kaleidoscope
Visual KPI

Visual KPI

Transpara
Cloud BI

Cloud BI

Perfsys

Categories

Categories

Business Intelligence Features

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Dashboard Features

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Data Visualization Features

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

IoT Features

Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization

Business Intelligence Features

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Dashboard Features

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Integrations

Salesforce
AWS IoT
Apache Cassandra
Couchbase
DataStax
Elasticsearch
Google Sheets
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
KeyScaler
Lyftrondata
MarkLogic
Microsoft Azure
Slack
Snowflake
Spark
Zendesk
data.world

Integrations

Salesforce
AWS IoT
Apache Cassandra
Couchbase
DataStax
Elasticsearch
Google Sheets
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
KeyScaler
Lyftrondata
MarkLogic
Microsoft Azure
Slack
Snowflake
Spark
Zendesk
data.world
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