Detrack

Detrack

Detrack Systems
+
+
Visit Website

About

Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack. At a glance - Create, manage and dispatch jobs - Plan and optimise routes - Track drivers in real-time - Get live job updates - Capture proof of delivery - Create automated, branded customer comms - SMS, WhatsApp and email - Create digital vehicle inspections - Get actionable data insights - Configure workflows, fields and naming conventions - Secure data store - up to 5 years - Rate cards for 3PLs A subscription includes: - Manager dashboard and mobile app - where managers and dispatchers are in full control. Access all tools and stay up-to-date in real-time - Driver mobile app - an easy-to-use interface for drivers to complete vehicle checks, receive and complete jobs & capture proof of delivery - Scanner app - sort and manage parcels with ease

About

Onfleet's modern, delightful delivery management software makes it easy for businesses to manage and analyze their last mile deliveries. Onfleet includes intuitive smartphone apps for drivers, a real-time web dashboard for dispatchers, and automated SMS notifications and driver tracking for your customers. Our API allows for integration into online ordering and other systems. Our software has powered millions of deliveries in 60+ countries around the world. Start your free trial today!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

If you deliver goods or need to track your vehicles in real-time, you can boost productivity and reduce operating costs with Detrack. Our customers include e-commerce stores and retailers, construction and building suppliers, logistics and distribution providers, food and beverage suppliers, automotive specialists, field services and trades.

Audience

A beautiful and intuitive application that works for many industries that deal with last mile delivery of goods.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29/month/user
PRO - $29 per vehicle, per month (save 10% on annual subscription)
Includes:
- Unlimited sub-users
- Live driver tracking and job updates
- Proof of delivery (signature, 10 photos, location, timestamps)
- Branded customer notifications (SMS, WhatsApp, email) and tracking links
- Secure data storage (5 years)
- Custom field mapping
- Manager app and Scanner app
- Analytics
- API and integrations


ADVANCED - $39 per vehicle, per month (save 10% on annual subscription)
- Includes all PRO features, plus:
- Route optimization
- Vehicle safety checks
- Reoccurring orders
- Rate cards
- Advanced analytics

CUSTOM - for 100+ fleets, custom pricing and support
Free Version Supported
Free Trial Supported

Pricing

$500 per month
Three plan levels to meet your company's growing or enterprise needs.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.6 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.9 / 5
features 4.5 / 5
design 4.7 / 5
support 4.4 / 5

Pros from Real Users

Pros

  • 1. Real-Time Visibility Lets you track the exact location of every vehicle or driver. You know where each delivery is, spot delays early, and provide accurate ETAs to customers. GPS integration + live tracking links that you can even share with clients. 2. Digital Proof of Delivery (POD) Every delivery is recorded with e-signature, photo, and timestamp. Prevents disputes like “I never got my order.” Stored securely in the cloud, easy to retrieve if issues or returns arise. 3. Route Optimization While not as advanced as Onfleet or Routific, it helps plan logical and efficient routes. Saves fuel, reduces wasted time, and lowers driver stress. 4. Automated Customer Notifications Sends SMS, WhatsApp, or email alerts when an order is on the way or delivered. Builds customer trust and reduces “Where’s my order?” calls. Enhances the overall shopping experience on AreroFast. 5. Scalability Start small with just a few vehicles and scale up easily. No expensive hardware—just smartphones with the Detrack app. Works well for mixed fleets (in-house + outsourced like Eric Delivery). 6. E-commerce Integration Has APIs and plugins that integrate with WooCommerce/WordPress. You can automate flows: when an order is “completed” in WooCommerce, it gets sent to Detrack as a delivery job. Reduces manual work and boosts efficiency. 7. Reports & Analytics Provides metrics on on-time deliveries, delays, peak hours, and driver performance. Helps you make data-driven decisions (e.g., reinforce routes on Fridays, adjust delivery zones, etc.).
  • Integrated tracking, POD, easy to create & customise driver runs. Support seems good too which is always a bonus.
  • Ease of use, drivers are able to plan there day easily and enjoy the simplicity .photo option has been helpful.
  • easy to use, simple UI, Fast response customer service, especially your routing system saves our sorting problems.
  • Affortable & feasible solution for 3PL usage Super user friendly with smart features - including API with eCom system Full with features that allowed admin to customise what they need
  • *Easy to use app with multi functionalities. *Can enter multiple reference numbers - no character limitations. *Real live time GPS. *Feature to take photos *Download PDF copy of POD *Search for past collections and deliveries *Can use on mobile phone or desktop
  • The app is user-friendly, making it easy to manage daily deliveries. It tracks our drivers in real time, allowing us to monitor their progress and ensure timely deliveries. Additionally, it helps optimize routes, saving time and fuel. With features like real-time updates and notifications, it keeps the entire team informed and connected, improving overall efficiency and communication. This tool has been invaluable for streamlining operations and ensuring a smoother delivery process every day.
  • Detrack offers a range of benefits that make it a reliable and efficient delivery management system. Its real-time tracking ensures transparency, while electronic proof of delivery enhances accountability. The user-friendly interface simplifies operations, and automated notifications keep customers informed. With robust driver management and a cloud-based platform, businesses can easily oversee logistics from anywhere. Customizable features allow for tailored solutions, and seamless API integration ensures compatibility with other systems. Additionally, Detrack is cost-effective, making it accessible to businesses of all sizes. Reliable customer support further enhances its usability, making it a trusted solution for streamlining delivery operations.
  • We are happy that we have opportunity to using EPOD in our services, we expect that we can implement into all customers soon
  • Good for those does not want to invest on deliveries software. Realtime update on all deliveries and tracking of your delivery vans.

Pros & Cons from Real Users

Pros

  • User-friendly interface. Real-time tracking, SMS notifications, driver-customer communication via app, image and signature capture. Routing and scheduling are a breeze. Incredible analytics key for efficiency tracking and monitoring. Few and infrequent tech issues. Superb customers service, have never waited more than 24 hours for a reply.
  • Ease of use, very intuitive dashboard. Very reliable, rare technical issues which is great considering it must reliably communicate with our POS. Other companies we considered using had API issues. Great features that are highly appreciated by our customers like SMS alerts when drivers are near their destination.
  • Easy to use platform, easy to train on, great documentation - great communication with customers. Great analytics and add-ons.
  • Ease of use from both dispatching and drivers perspective. Detailed statistics and backlogs of information.
  • Convenience & communication our customers genuinely enjoy knowing when their delivery will be to them.

Cons

  • No dispatcher mobile app, but mobile dashboard works fine on the browser
  • Customer support could be stronger. It was difficult to establish a point of contact.
  • Cannabis industry issues with carrier filtration. I would like to have the ability to create more than one profile for super admins that can manage/oversee all locations.
  • Battery drain. Cannabis related texting is no longer allowed.
  • I don't really have any cons currently.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Detrack Systems
Founded: 2013
Singapore
www.detrack.com

Company Information

Onfleet
Founded: 2015
United States
onfleet.com

Alternatives

Alternatives

Detrack

Detrack

Detrack Systems
OnTime 360

OnTime 360

Vesigo Studios
Elite EXTRA

Elite EXTRA

Elite EXTRA, an Epicor solution
Tookan

Tookan

JungleWorks
Tookan

Tookan

JungleWorks

Categories

Courier Supported
Fleet Management Supported
Fleet Tracking Supported
Last Mile Delivery Supported
Logistics Supported

Categories

Courier Features

Barcode Support Supported
Billing & Invoicing Not Supported
Compensation Management Not Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Not Supported
For Restaurants Not Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Not Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Not Supported
Inspection Management Supported
Inventory Management Not Supported
Maintenance Management Not Supported
Mileage Tracking Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Supported

Logistics Features

3PL Supported
Barcoding / RFID Supported
Container Tracking Not Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Supported
Inventory Management Not Supported
Order Management Supported
Purchasing Not Supported
Scheduling Supported
Shipping Management Not Supported
Transportation Management Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Supported
Dispatch Management Supported
Driver Management Supported
Fleet / Equipment Management Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Supported

Courier Features

Barcode Support Supported
Billing & Invoicing Not Supported
Compensation Management Not Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Not Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Delivery Management Features

Customer Portal Not Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Not Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Not Supported
Inspection Management Not Supported
Inventory Management Not Supported
Maintenance Management Not Supported
Mileage Tracking Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Not Supported

Logistics Features

3PL Not Supported
Barcoding / RFID Supported
Container Tracking Not Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Supported
Inventory Management Not Supported
Order Management Supported
Purchasing Not Supported
Scheduling Supported
Shipping Management Not Supported
Transportation Management Not Supported

Transportation Management Features

Billing & Invoicing Not Supported
Carrier Management Not Supported
Customer Management Not Supported
Dispatch Management Supported
Driver Management Supported
Fleet / Equipment Management Not Supported
Load Management Not Supported
Order Management Not Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Shipment Management Not Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Not Supported
Online Ordering Not Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Not Supported
Supports Loyalty Program Not Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Not Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Not Supported
Territory Management Supported

Transportation Dispatch Features

Billing & Invoicing Not Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Not Supported
Fuel Management Not Supported
Mileage Tracking Supported
Order Management Not Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Integrations

Shopify Supported
Zapier Supported
8x8 Supported
Activepieces Not Supported
Aeropay Not Supported
Canix Not Supported
Central Sales Assistant Not Supported
ElectroNeek Not Supported
Enapps ERP Not Supported
Jane Not Supported
LINK Mobility Supported
Machship Supported
Mazaal AI Not Supported
Mi9 Retail Not Supported
Scispot Not Supported
Slack Not Supported
Treez Not Supported
Vonage Business Supported
WhatsApp Supported
n8n Not Supported

Integrations

Shopify Supported
Zapier Supported
8x8 Not Supported
Activepieces Supported
Aeropay Supported
Canix Supported
Central Sales Assistant Supported
ElectroNeek Supported
Enapps ERP Supported
Jane Supported
LINK Mobility Not Supported
Machship Not Supported
Mazaal AI Supported
Mi9 Retail Supported
Scispot Supported
Slack Supported
Treez Supported
Vonage Business Not Supported
WhatsApp Not Supported
n8n Supported
Claim Onfleet and update features and information
Claim Onfleet and update features and information