DeskWink

DeskWink

Viva Essence Ltd
Wink AI

Wink AI

Ambi Labs
+
+

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About

DeskWink connects compatible web-based AI assistants to selected folders on a user's computer through the Model Context Protocol (MCP). A local command-line interface (CLI) pairs with a remote MCP endpoint, allowing clients such as ChatGPT, Claude, and Gemini to browse, read, and search files, and propose edits. DeskWink previews proposed changes for user approval before applying them. Users choose which folders to share, while sensitive paths and files such as .env and .ssh are blocked by default. File contents are not stored in DeskWink's database or logs. DeskWink is in closed beta, with published beta limits of two computers and 5,000 AI actions per month. The service targets developers and other professionals who want AI assistants to work with local project or work folders. A Windows and macOS CLI is documented.

About

Wink AI is a real-time sales assistant for teams that sell over the phone. It transcribes both sides of live calls in 30 languages tuned for phone audio and regional accents, then displays product suggestions based on the conversation, past orders, and a live catalog. Suggestions reflect stock, size, and price, include a brief explanation agents can share, and stay hidden when nothing fits. Agents can type requests during calls to find products without putting customers on hold. After each call, Wink creates a summary and scores it against the team's quality rubric. It pauses when the phone system pauses recording, redacts card numbers from transcripts, and supports agent single sign-on. Wink runs in a browser alongside the dialer, integrates with Five9, and has a Windows companion app that captures audio from other softphones. Retailers ShopLC and TJC use Wink with their personal shoppers.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Developers and professionals who use web AI apps such as ChatGPT, Claude and Gemini and want them to work with folders on their own computer

Audience

Retailers, e-commerce brands and contact centers whose agents sell products over the phone

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Viva Essence Ltd
Canada
deskwink.com

Company Information

Ambi Labs
Founded: 2025
United States
trywink.io

Alternatives

No Alternatives

Alternatives

WINK

WINK

Wink Technologies

Categories

MCP Gateways Supported

Categories

AI Call Center Supported

Integrations

ChatGPT Supported
Claude Supported
Five9 Not Supported
Gemini Supported
Model Context Protocol (MCP) Supported

Integrations

ChatGPT Not Supported
Claude Not Supported
Five9 Supported
Gemini Not Supported
Model Context Protocol (MCP) Not Supported
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