DemForNextOrbit
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InteamInconcert
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Related Products
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About
Pricing For Profit, Competitor Price Discovery, Demand Forecasting. Enabled By AI & Machine Learning. Delivered a sales uplift of 14.4% for an American brand of casual apparel due to better pricing. Pricing For Profit, Competitor Price Discovery, Demand Forecasting. Intelligent Demand Forecasting. Machine learning and human judgement - We help combine best of both worlds. We incorporate the impact of local events, holidays, back-to-school, school closing, local carnival and games, social signals and macro-economic variables. Demand Forecasting. Store Ordering. Purchase Order Recommendations. Shelf Space Allocation & Optimization. Continious Monitoring And Improvement. Intelligent Pricing. Better price realization to improve Sales & Margin. Determine price elasticity by product, location and day; hence determine the extent of mark-up or markdown. Differential Pricing Strategies. Avoid a race to the bottom. A/B testing to demonstrate.
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About
Inteam is a workforce management solution designed for contact centers that optimizes team planning and operational efficiency by aligning agent schedules with forecasted workload across all communication channels. It uses advanced algorithms fed with historical interaction data to generate highly accurate demand forecasts, determining the number of agents and hours required to meet service levels with precision exceeding 95%. Based on these forecasts, Inteam automatically plans and organizes shifts while considering labor regulations, employee preferences, vacations, holidays, and seasonal variations, enabling balanced distribution of workloads between peak and low-demand periods. It supports multichannel environments by distributing interactions across agents according to service needs and skills, while also offering centralized management of schedules, absences, training sessions, and internal activities.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Online merchandisers looking for a tool that offers predictive algorithms, which works on retailer data combined with competitor pricing
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Audience
Contact center operations managers and workforce planners who need to forecast demand, optimize agent scheduling, and improve service levels through data-driven workforce management
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationNextOrbit
Founded: 2014
India
www.nextorbit.com/en/
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Company InformationInconcert
Founded: 2001
Spain
www.inconcertcx.com/en/products/inteam
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Categories |
Categories |
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Demand Planning Features
Capacity Planning
Supported
Data Visualization
Supported
Historical Reporting
Supported
Inventory Optimization
Supported
Planned vs Actual Tracking
Supported
Product Introduction Planning
Supported
Promotions Management
Not Supported
Replenishment Management
Supported
Sales Forecasting
Supported
Supply Forecasting
Supported
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Integrations
Inagent
Not Supported
Inconcert
Not Supported
Inconnect
Not Supported
Infunnel
Not Supported
Inspeech
Not Supported
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Integrations
Inagent
Supported
Inconcert
Supported
Inconnect
Supported
Infunnel
Supported
Inspeech
Supported
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