Delphic LIS vs. SurroundLab Comparison Chart

QBench is a cloud-based Laboratory Information Management System (LIMS) designed to help laboratories manage samples, workflows, data, inventory, reporting, quality processes, and client interactions in one platform. Labs use QBench to manage laboratory operations from order placement and sample processing through results and automated reporting. The platform is highly configurable, allowing laboratories to build workflows, define custom data fields, and automate processes around the way their lab already operates. QBench also helps laboratories reduce manual work by connecting instruments, software, and other systems through file parsers and a robust API. These integrations can automate data transfer between systems, reducing repetitive data entry and the risk of transcription errors. Key QBench capabilities include: Sample and workflow management Configurable laboratory workflows and custom data fields Workflow automation Instrument and system integrations File parsing and API connectivity Inventory management Client portal access Automated reporting Analytics and operational insights Integrated Quality Management System (QMS) capabilities Unlike LIMS platforms that require extensive custom development to accommodate laboratory processes, QBench is designed to be configurable and adaptable as workflows change. Laboratories can modify processes, fields, and automations without relying heavily on custom code. QBench is cloud-based, giving laboratory teams secure access to their LIMS while bringing laboratory data, workflows, automation, quality management, and reporting together within a centralized platform. QBench also supports customers with a team that includes former bench scientists who understand laboratory workflows and can provide guidance throughout implementation and ongoing use.

14,000 laboratories. 125 countries. 98% customer satisfaction! Improve your lab's productivity, throughput, efficiency, data integrity, and compliance with LabWare's suite of laboratory automation solutions. LabWare offers flexible deployment options. Laboratories who are eager to deploy within 30 days can choose the cost-optimized + fully validated SaaS LIMS that contains best practice workflows. Laboratories that need a fully customizable enterprise-level LIMS/ELN can choose between flexible cloud or self-hosted deployment options. LabWare users enjoy world class features such as: lot management, sample management, stability management, environmental monitoring, instrument interfacing, workflows and dashboards, inventory management, COAs, barcoding, and much more!

A sample tracking, test result capture, and inventory management cloud LIMS for life science research, biotech/NGS, and industrial QC labs. Includes regulatory support for CLIA, HIPAA, Part 11, and ISO 17025. Nothing is more critical to a lab’s success than the quality, security, and traceability of samples. The Lockbox LIMS system provides robust sample management functionality to laboratory professionals, giving them full visibility on every aspect of a sample’s journey, from accessioning to long-term storage. LIMS analysis is about more than just tracking results- Lockbox’s multi-layered sample storage and location management functionality allows you to define your lab’s storage framework using a variety of location options: rooms, storage units, shelves, racks, boxes, and positions.

AlisQI is a modular, cloud-based Quality Management platform for process and batch manufacturers who want to reduce firefighting, improve predictability, and stay compliant by default. Unlike traditional EQMS platforms that were built around documents and later adapted for analytics, AlisQI was designed from the start as a data-first system. Quality, lab, and production data are structured and connected in one operational backbone. That foundation now enables practical AI capabilities inside daily workflows. Manufacturers can automatically extract data from diverse supplier COAs without predefined templates, generate structured digital forms from existing files or plain language, query their QMS conversationally, and detect recurring incident patterns across sites. Core modules include Document Control, Training, Deviations, CAPA, Audits, Risk Management, Supplier Quality, SPC, and EHS, supported by targeted out-of-the-box Solvers that address specific operational problems.

SciSure helps scientific organizations replace fragmented, disconnected systems with a single governed platform for managing lab operations, so teams spend less time reconciling data across tools and more time on research. By combining Electronic Lab Notebook (ELN), Laboratory Information Management System (LIMS), and Health & Safety (EHS) capabilities in one system, SciSure improves reproducibility, strengthens visibility into day-to-day lab activity, and helps organizations reduce risk as they scale. Researchers document experiments, protocols, and results in a structured, searchable digital format with customizable templates and version control, replacing paper notebooks and scattered files. Samples are tracked from intake through processing, storage, and disposal, maintaining full lineage and chain-of-custody records alongside chemical and general lab inventory management and workflow automation. Health & Safety functionality is built into the same platform, covering chemical inventory alongside Safety Data Sheets (SDS), regulatory compliance workflows, and audit readiness, so labs don't need a separate system to stay compliant and audit-ready. Labs can also extend the platform through an optional marketplace of add-ons, so they can bring in additional capability, like AI-powered support, automated data analysis, protocol generation, toxicity prediction, and image analysis, only where it adds value, without disrupting the rest of their workflow or committing to features they don't need. SciSure also connects directly to lab instruments, external databases, and third-party tools, so data moves between systems without manual re-entry. SciSure supports both cloud and dedicated hosting, giving organizations control over the deployment model that fits their infrastructure, security, and compliance requirements. It's built to serve academic institutions, biopharma and biotech companies, and start-ups alike, with role-based support for scientists, lab operations staff, safety and compliance teams, leadership, and IT professionals, so the platform works the way each type of user actually needs it to.

QEval is contact center quality assurance software that automates quality monitoring across 100% of voice, chat, and email interactions. Most call center QA teams manually sample 1 to 5% of calls. QEval replaces that with AI-powered speech analytics, automated quality scoring, and real-time compliance monitoring. Core functionality: call monitoring and evaluation, agent performance management, sentiment analysis, keyword detection, customer experience analytics, coaching workflows, gamification, and 110+ dashboards with predictive analytics. Compliance monitoring covers PCI, HIPAA, and GDPR with 98% accuracy and real-time alerts. QEval's speech analytics engine is trained on 138M+ interactions with 94% classification accuracy. The platform deploys in 30 days, not the 90 to 120 days typical of call center quality monitoring software. ISO 27001, SOC 2, PCI-DSS certified. Built by Etech Global Services for Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO.

Uptime.com provides comprehensive, unified visibility into the availability and performance of critical services. Monitoring tools empower engineering, operations and SRE teams to maintain oversight of their web stack and respond to outages through customizable alerting channels. Uptime.com offers a broad set of monitoring capabilities, including web, network, and email. API and transaction checks offer synthetic monitoring to perform multi-step validations of critical flows and services. Monitor public and private resources through a unified interface that streamlines configuration and alerting. Set up and customize Status Pages with your company branding to communicate incidents and maintenance to both customers and internal teams. Provide a single-page overview that shows your overall service health at a glance. Robust and customizable SLA reporting allows stakeholders to stay informed on incidents and downtime.

Seplex is an OTT solutions provider, serving global operators with simple, powerful and scalable OTT solutions—from content preparation, management and monetization to video delivery, multi-screen apps and real-time analytics. We offer a unified OTT platform that includes middleware, transcoders, CDNs, DRM, multi-screen apps, STBs, and analytics, designed to support operators worldwide. Our solutions earned the PRODU Award for OTT Development of the Year in 2025, thanks to Setplex’s role in powering Copa América 2024 streaming for Venezuelan broadcaster Televen, scoring over 43 million impressions and 1.3 million app installs across mobile, web, & smart TV platforms. With the advantage of being operators ourselves, serving millions of subscribers, we possess deep insights into the daily challenges faced by operators. This expertise fuels our R&D efforts, driving the development of our platform, paving a smoother path for operators, and enhancing their operational efficiency.

Auth0 takes a modern approach to Identity, providing secure access to any application, for any user. Safeguarding billions of login transactions each month, Auth0 delivers convenience, privacy, and security so customers can focus on innovation. Auth0 is part of Okta, The World’s Identity Company™. Auth0 lets you quickly integrate authentication and authorization for web, mobile, and legacy applications, with new Fine Grained Authorization (FGA) that goes beyond role-based access control. Authenticate users across all applications with a customized, secure, and standards-based single login. Universal Login connects users to a central authorization server. Credentials aren’t transferred across sources, which boosts security and protects against phishing and credential stuffing attacks. OAuth 2.0 recommends that only external user agents (like the browser) be used by native applications for authentication flows. Auth0’s Universal Login achieves this while enabling SSO.

Overmonitor is a cloud-based infrastructure, website, and endpoint monitoring platform built for fast setup without enterprise complexity. Monitor websites, APIs, servers, processes, Windows services, event logs, performance counters, SNMP data, uptime, response time, DNS, SSL certificates, internal endpoints, and network health from one dashboard. The lightweight 2.1 MB agent runs as an idle process, requires no inbound firewall exceptions or open ports, and sends a secure heartbeat every minute. Configure monitoring quickly through the web interface and target checks by city-level geography. Maintenance windows suppress expected noise, while configurable alerts, push notifications, and audible dashboards keep the right people informed. Multi-location endpoint checks validate incidents, reduce false alarms, expose regional problems, and reveal how availability and responsiveness differ across target markets. Distributed Monitors expand Overmonitor’s network by allowing eligible servers to opt in and check up to 10 external endpoints. Checks add negligible data to the existing heartbeat, require no extra configuration or firewall changes, execute no remote web scripts, and store no monitored data on the server. If a participating server or network becomes unavailable, its checks are automatically reassigned. Participation also earns prorated invoice credits. Trend Analysis turns historical infrastructure metrics into proactive capacity planning. Choose from thousands of performance counters, including CPU utilization, available memory, and disk space, then assign minimum and maximum thresholds. Once enough data has been collected, Overmonitor applies linear regression to estimate when a metric may cross its limits. A configurable planning horizon controls when responsible team members are alerted, helping you rebalance workloads, tune resources, or scale capacity before performance becomes an outage or unbudgeted emergency. Trend Analysis is included with every server metric at no additional charge. Overmonitor also includes process rollups, embeddable performance graphs, endpoint health visibility, flexible retention, multiple users with roles, and à la carte pricing so you pay only for the monitoring you need. Detect outages, correlate website symptoms with server health, analyze performance, track availability, and improve end-user experience before small issues become downtime.