Tookan

Tookan

JungleWorks
+
+

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About

deliveryLINK is developed, created and tested in a high volume delivery environment. Whether you are a single store operator or have multi-store locations deliveryLINK can scale up to meet your delivery needs. The major delivery players like Dominos, Pizza Hut, Papa Johns have great delivery technology and now you too can offer that same high-quality delivery experience to your guests with deliveryLINK. And because we live in the same delivery-sensitive business as our clients you are ensured of current technology trends and strategies to optimize your guests' delivery experience. DeliveryLink captures live orders from the POS, optimizes and groups orders while effortlessly communicating to the guest live tracking links, driver profiles and more. Now you can easily replace your third-party delivery with a world-class delivery product that connects managers, drivers and guests.

About

Tookan is a SaaS based software which empowers businesses with Delivery Management and Route Optimization Services. Businesses can improve the operational efficiency of their delivery services with end-to-end route planning, rider allocation, automated dispatch and real-time tracking. Business interfaces powered by Tookan: 1. Central Dashboard: Manage your orders and track on-field personnel from a central dashboard. Powerful geo analytics also enable businesses to improve workforce productivity. 2. Customer app: Provide customers real time tracking of their orders with the delivery riders live location to create transparency and build trust. 3. Delivery app: Allow your riders to find the shortest possible route for delivery with Tookan to save time and money. Provide a clear structure on the tasks/orders to be completed. 4. Manager app: Manage all orders and delivery agents from a single app. Generate advanced analytic reports of orders placed by customers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants and businesses requiring a solution to improve the delivery experience for their drivers and customers

Audience

On-demand delivery services, Delivery businesses

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$89 per month
Free Version Not Supported
Free Trial Supported

Pricing

$39 / Month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.5 / 5
design 4.5 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • I really enjoy using the Tookan platform because it is fully customizable and it is able to be to be white-labeled.
  • Tookan excels in streamlining delivery operations with its comprehensive suite of features. The platform offers robust route optimization, real-time tracking, and seamless integration with various systems, significantly enhancing operational efficiency. The interface is intuitive, making it accessible for all tech levels. Additionally, customer support is responsive and helpful, providing timely assistance.
  • It is very easy and intuitive to use for the app user. Easy to configure for the administrator, you can create your customized forms, allows you to modify everything you see inside the agent app, from the information you enter, photos, signatures, videos, images, among many others. Excellent monitoring. Includes a very good real time analysis dashboard. Allows you to download all the information in a very easy way to go further in analyzing results and creating new strategies.
  • This app is amazing and is easy to use, I like the design and all the information is easy to find. Never have major issue with it.
  • It is easy to use, has very useful location and tracking plugins, accessible on cell phones and computers.

Cons

  • Time capture features doesn’t meet my current needs.
  • None. The platform meets its expectations, offering comprehensive tools and support without significant drawbacks.
  • For us we have had a great experience so far, we hope to continue in this way.
  • Some time if there is a unit number at the front it will bring me to a different location
  • After a certain number of months the information cannot be extracted from the tickets.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

DeliveryLink
United States
www.deliverylink.co

Company Information

JungleWorks
Founded: 2011
United States
jungleworks.com/tookan/

Alternatives

Alternatives

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URBANTZ
OnTime 360

OnTime 360

Vesigo Studios

Categories

Food Delivery Supported

Categories

Courier Supported
Fleet Management Supported
Food Delivery Supported
Last Mile Delivery Supported
Logistics Supported
Mobility Supported
Route Planning Supported

Delivery Management Features

Customer Portal Not Supported
Dispatch Management Supported
Driver ETA Not Supported
Driver Management Not Supported
For Courier Services Not Supported
For Freight Not Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Not Supported
Signature Capture Not Supported
Surveys & Feedback Not Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Not Supported
Online Ordering Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Not Supported
Supports Loyalty Program Not Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Not Supported
Online Ordering Not Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Not Supported
Supports Loyalty Program Not Supported

Courier Features

Barcode Support Supported
Billing & Invoicing Supported
Compensation Management Not Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Not Supported
Label Printing Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Not Supported
Inspection Management Not Supported
Inventory Management Not Supported
Maintenance Management Not Supported
Mileage Tracking Not Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Not Supported

Logistics Features

3PL Supported
Barcoding / RFID Supported
Container Tracking Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Supported
Inventory Management Supported
Order Management Supported
Purchasing Not Supported
Scheduling Supported
Shipping Management Not Supported
Transportation Management Supported

Mobility Features

App Management Supported
Barcode Scanning Supported
Compliance Management Not Supported
Content Management Not Supported
Data Collection Supported
Data Management Not Supported
File Management Not Supported
Forms Automation Supported
Mobile Messaging Not Supported
Remote Access Not Supported
Remote Systems Monitoring Not Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Not Supported
Customer Database Supported
Emergency Dispatch Not Supported
Fuel Management Not Supported
Mileage Tracking Not Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Not Supported
Customer Management Supported
Dispatch Management Not Supported
Driver Management Supported
Fleet / Equipment Management Supported
Load Management Not Supported
Order Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Not Supported

Workforce Management Features

Budgeting & Forecasting Supported
Contractor Management Supported
Employee Lifecycle Management Not Supported
Labor Projection Supported
Performance Appraisal Supported
Recruiting Management Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Supported

Integrations

Revel Systems Supported
Square POS Supported
Agile CRM Not Supported
Braintree Not Supported
Foodics Not Supported
Fulfillment by Amazon (FBA) Not Supported
Gupshup Not Supported
KonnectzIT Not Supported
Lightspeed Restaurant Supported
Pinnacle Cart Not Supported
Pipedrive Not Supported
Plivo Not Supported
Social Taste Not Supported
Takeaway.com Not Supported
Toast POS Supported
Uber Eats Not Supported
WooCommerce Not Supported
WordPress Not Supported
Xero Not Supported
delivery.com Not Supported

Integrations

Revel Systems Supported
Square POS Supported
Agile CRM Supported
Braintree Supported
Foodics Supported
Fulfillment by Amazon (FBA) Supported
Gupshup Supported
KonnectzIT Supported
Lightspeed Restaurant Not Supported
Pinnacle Cart Supported
Pipedrive Supported
Plivo Supported
Social Taste Supported
Takeaway.com Supported
Toast POS Not Supported
Uber Eats Supported
WooCommerce Supported
WordPress Supported
Xero Supported
delivery.com Supported
Claim DeliveryLink and update features and information
Claim DeliveryLink and update features and information
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