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About

Our platform helps stores scale faster and more profitably. By simplifying every step, from first-party digital experience to third-party platform optimization, orders are fulfilled reliably. Our AI-powered, API-first platform streamlines operations across delivery, dine-in, takeout, drive-thru, and catering.

About

The Simphony POS system from Oracle is built for complete restaurant management. Simphony powers the most successful food and beverage venues across the globe, from local cafés and iconic fine dining restaurants to global quick-service chains, stadiums, and theme parks. As an all-in-one cloud POS platform, it helps restaurateurs optimize their online and in-house operations in real time from any device. Simphony helps restaurants deliver superb service through billions of transactions a year. Its cloud flexibility, powerful integration ecosystem, and affordable monthly pricing plans help it fit the unique needs of single-location restaurants and global enterprise chains across 180 countries. Simphony puts engaging, real-time information at the fingertips of your customers and your staff. Ordering is intuitive. Kitchen communication is instant. Updates to daily specials, menu details, and personalized promotions are delivered to each touchpoint automatically.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants and Retailers

Audience

Restaurants and businesses in need of a complete restaurant operating system solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Get a personalized quote designed to meet your unique needs and challenges.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 3.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Unfortunately, no pros to report. We tried for a few weeks we zero result. Now we are fighting to get our money back.

Cons

  • Does not support Square Does not support Shopify Does not keep integration promises Does not refund money.

Pros & Cons from Real Users

Pros

  • There is nothing this product does that is not done equally well by a competitor. Save yourself the money and don't buy this product.

Cons

  • The list is extensive and holds everything from basic support to the fact that this product does not allow your staff to do the simple things well.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Deliverect
Founded: 2018
Belgium
www.deliverect.com/en

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/industries/food-beverage/restaurant-pos-systems/simphony-pos/

Alternatives

Alternatives

Asseco BLUEGASTRO

Asseco BLUEGASTRO

Asseco Solutions, a.s.
Posist

Posist

Posist
Ordering Stack

Ordering Stack

3e Software House
PAR POS

PAR POS

PAR Technology
JAMIX

JAMIX

Jamix

Categories

Food Delivery Supported
Integration Supported
Order Management Supported

Categories

Bar POS Supported
Food Delivery Supported
Point of Sale Supported
Recipe Costing Supported
Restaurant POS Supported

Cloud Kitchen Management Features

Branded Mobile App Supported
Branded Website Supported
Call Center Panel Not Supported
CRM Not Supported
Feedback Management Supported
Inventory Management Not Supported
Kitchen Display System Supported
Loyalty Management Supported
Menu Integration Supported
Multi-Brand Supported
Online Ordering Supported
Order Management / Tracking Supported
Point-of-Sale (POS) Supported
Reporting / Analytics Supported
Time Tracking Not Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Not Supported
Supports Loyalty Program Not Supported

Order Management Features

Back Order Management Not Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Not Supported
Order Fulfillment Not Supported
Order Tracking Supported
Recurring Orders Not Supported
Returns Management Not Supported
Shipping Management Not Supported
Special Order Management Not Supported

Recipe Costing Features

Analytics/Reporting Supported
Demand Planning Supported
Inventory Management Supported
Menu Management Supported
Nutrition/Allergen Management Supported
Online Ordering Supported
Point of Sale Supported
Recipe Management Supported

Integrations

Flipdish Supported
Crave Supported
DoorDash Supported
Flooid Supported
Gigable Supported
Kobas Supported
Oracle MICROS Labor Management Not Supported
Oracle MICROS POS Not Supported
PouchNATION Not Supported
Sayl Resto Supported
Servme Not Supported
SevenRooms Not Supported
Square for Restaurants Supported
Thrive Pizza Point-of-Sale Supported
Tilby Supported
TimeShareWare Not Supported
Uber Eats Supported
VROMO Supported
Yellow Dog Inventory Not Supported
me&u Supported

Integrations

Flipdish Supported
Crave Not Supported
DoorDash Not Supported
Flooid Not Supported
Gigable Not Supported
Kobas Not Supported
Oracle MICROS Labor Management Supported
Oracle MICROS POS Supported
PouchNATION Supported
Sayl Resto Not Supported
Servme Supported
SevenRooms Supported
Square for Restaurants Not Supported
Thrive Pizza Point-of-Sale Not Supported
Tilby Not Supported
TimeShareWare Supported
Uber Eats Not Supported
VROMO Not Supported
Yellow Dog Inventory Supported
me&u Not Supported
Claim Deliverect and update features and information
Claim Deliverect and update features and information
Claim Simphony POS and update features and information
Claim Simphony POS and update features and information