TourSolver

TourSolver

Nomadia Group
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About

DelivApp is a white-label delivery infrastructure platform for tech partners including POS providers, marketplaces, and delivery companies. Partners deploy it under their own brand, combining online ordering, loyalty, and delivery management in one suite. The Online Ordering module offers website, mobile app, kiosk, tablet, and AI chat experiences with advanced menu management, multi-location support, live order tracking, and multi-language capabilities. Built-in loyalty tools include digital wallets, cashback, gift cards, vouchers, and automated campaigns. The Delivery Management module provides a web dispatch dashboard and courier app with automated bundling, batching, and dispatch rules. Real-time tracking, in-house workforce management, and third-party fleet integration are included. Both modules expose APIs for POS, payment processor, and fleet integrations. Trusted by over 3,000 restaurants and delivery companies.

About

For 30 years, Nomadia Group has been providing an extensive range of routing & scheduling optimization software to help enhance field forces' productivity by up to 30%. Their software solutions optimize the day-to-day movements of more than 150,000 mobile staff throughout the world: technicians, salespeople, delivery staff. Their Routing & Planning Software flagship is TourSolver. It offers monthly subscription pricing. Mobile Apps are available for iOS and Android Devices. Customer support is provided by email, chat and over the phone during EST working hours. Routing & Planning optimization helps decision-makers define relevant, realistic, and profitable routes while providing high-quality customer service and managing emergencies: installation, repair and maintenance services, sales appointments, pickup, and delivery. Nomadia ensures fast and substantial productivity gains of 20% on average.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants, Food & Beverage, Food Delivery, Marketplaces, Logistics & Delivery Companies, Retail (local merchants), Restaurant Chains & Franchises, Point of Sale

Audience

From 20 to 500 users

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$183/month
We price match! If you find a better alternative - talk to us!
Free Version Not Supported
Free Trial Supported

Pricing

$20.00/month/user
Cost per mobile resource (Technician/Vehicle/Sales Representative) invoiced per year
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.9 / 5
design 4.8 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • The support I had as well as their willingness to find solutions to the challenges specific to my situation.
  • I like most that the system works well regardless of the volumes. The dispatcher portal is very fast and automation is good, the new version of the courier app received very good feedback from our guys.
  • The software was really quick to implement, and most importantly I quickly got familiar with the interface, and all of the features.
  • The easy use of the app The system is intuitive Reliable Works fast Can see everything I need
  • I would like to emphasize that the system is intuitive, reliable, and is easy to handle. Provides a lot of information in real-time - for example, I know exactly where the drivers are and this makes it easy to manage larger orders. In addition, if something goes wrong, there are sound alerts, which I find very useful!

Cons

  • If I really have to say something it would be that some of the features took quite a bit of work around to suit my specific situation and needs but that is understandable as I my situation was quite unique.
  • In the beginning, we had some challenges with the courier app, but they were resolved in the new version. At times there are minor bugs but they get resolved quickly.
  • There can be some occasional glitches, but otherwise nothing much.
  • I like everything about the app so far, I find it really helpful.
  • Apart from minor glitches that were present in the beginning, there is nothing to complain about! I am very satisfied.

Pros & Cons from Real Users

Pros

  • The delivery information driver activity tracking is fantastic. That improved a lot our customer service.
  • In our line of business, it is essential to be able to cover as many use cases as possible. The 100+ parameters available makes it the only software I tested that model our activity perfectly.
  • I love being able to balance sales territories and have a management tool that handles close to 40K US zip codes.
  • Easy to use, and onboarding e-training in the application, flexible integration. Also, Gartner Certified!
  • New capabilities are rolled-out regularly, and they listen to their users for new features implementation.

Cons

  • The cheaper version does not have real-time appointment optimization, which is a shame.
  • I would love more capabilities in reporting, specifically a customizable BI dashboard, like a drag & drop UI?
  • I have noticed a slow down in performance when working with too many attributes on the zip code optimization.
  • The US localization still needs some work but will probably be up to standards in the very near future.
  • Even though the interactive tutorials are an excellent addition, it would be nice to have a free training session at sign-up.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

DelivApp
Founded: 2015
United States
delivapp.com/

Company Information

Nomadia Group
Founded: 1991
United States
www.nomadia-group.us/toursolver

Alternatives

OnTime 360

OnTime 360

Vesigo Studios

Alternatives

JOpt.TourOptimizer

JOpt.TourOptimizer

DNA Evolutions GmbH
OnTime 360

OnTime 360

Vesigo Studios
Antsroute

Antsroute

Antsway
Tookan

Tookan

JungleWorks
Tookan

Tookan

JungleWorks

Categories

Courier Supported
Fleet Management Supported
Food Delivery Supported
Last Mile Delivery Supported
Online Ordering Supported
Route Planning Supported

Categories

Courier Features

Barcode Support Not Supported
Billing & Invoicing Not Supported
Compensation Management Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Not Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Not Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Not Supported
Surveys & Feedback Not Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Not Supported
Inspection Management Not Supported
Inventory Management Not Supported
Maintenance Management Not Supported
Mileage Tracking Not Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Not Supported

Route Planning Features

Capacity Planning Not Supported
Drag & Drop Scheduling Not Supported
Driver Management Supported
Emergency Dispatch Not Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Not Supported
Territory Management Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Courier Features

Barcode Support Supported
Billing & Invoicing Supported
Compensation Management Not Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Not Supported
Label Printing Not Supported
Order Entry Not Supported
Routing Supported
Scheduling Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Not Supported
For Restaurants Not Supported
Order Tracking Not Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Not Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Supported
Inspection Management Not Supported
Inventory Management Not Supported
Maintenance Management Not Supported
Mileage Tracking Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Not Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Not Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Not Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Not Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Not Supported
Customer Database Supported
Emergency Dispatch Supported
Fuel Management Supported
Mileage Tracking Not Supported
Order Management Supported
Routing Supported
Scheduling Not Supported
Vehicle Tracking Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Not Supported
Dispatch Management Not Supported
Driver Management Not Supported
Fleet / Equipment Management Not Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Not Supported

Integrations

Accenture Cloud Retail Execution Not Supported
CLYD Not Supported
Google Drive Not Supported
Google Sheets Not Supported
Google Slides Not Supported
Hardis Group Not Supported
Microsoft Azure Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft OneDrive Not Supported
Microsoft PowerPoint Not Supported
Nielsen Marketing Cloud Not Supported
Salesforce Not Supported
Tabit Supported
Telegram Supported
Uber Eats Supported
Wix Supported
Wolt Supported
XMAP Not Supported
iCalendar Not Supported

Integrations

Accenture Cloud Retail Execution Supported
CLYD Supported
Google Drive Supported
Google Sheets Supported
Google Slides Supported
Hardis Group Supported
Microsoft Azure Supported
Microsoft Dynamics 365 Supported
Microsoft OneDrive Supported
Microsoft PowerPoint Supported
Nielsen Marketing Cloud Supported
Salesforce Supported
Tabit Not Supported
Telegram Not Supported
Uber Eats Not Supported
Wix Not Supported
Wolt Not Supported
XMAP Supported
iCalendar Supported
Claim DelivApp and update features and information
Claim DelivApp and update features and information
Claim TourSolver and update features and information
Claim TourSolver and update features and information