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About

DelivApp is a white-label delivery infrastructure platform for tech partners including POS providers, marketplaces, and delivery companies. Partners deploy it under their own brand, combining online ordering, loyalty, and delivery management in one suite. The Online Ordering module offers website, mobile app, kiosk, tablet, and AI chat experiences with advanced menu management, multi-location support, live order tracking, and multi-language capabilities. Built-in loyalty tools include digital wallets, cashback, gift cards, vouchers, and automated campaigns. The Delivery Management module provides a web dispatch dashboard and courier app with automated bundling, batching, and dispatch rules. Real-time tracking, in-house workforce management, and third-party fleet integration are included. Both modules expose APIs for POS, payment processor, and fleet integrations. Trusted by over 3,000 restaurants and delivery companies.

About

InstaDispatch is a complete courier & delivery management software that offers complete end-to-end solutions for all types of courier or delivery businesses. This online dispatch software covers all major characteristics of a courier or delivery business. Our software is specially designed to meet the demanding and time-sensitive requirements of businesses. InstaDispatch is integrated with major courier service providers like UPS, DHL, DHL Parcel, TNT, Parcel Force, DPD, FedEx etc. Some more are soon going to be added to the list in the coming months. InstaDispatch also integrates with a wide range of e-commerce platforms like Shopify, WooCommerce, eBay, OnBuy and many others that are going to be added soon. InstaDispatch delivery management software offers features such as order tracking, route optimization, PODs, intelligent warehouse management, and real-time communication. If you are excited to see all the wonderful features, then book a demo by visiting our website.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Supported

Audience

Restaurants, Food & Beverage, Food Delivery, Marketplaces, Logistics & Delivery Companies, Retail (local merchants), Restaurant Chains & Franchises, Point of Sale

Audience

Courier Company, Logistics Company, Delivery Company, E-commerce delivery

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$183/month
We price match! If you find a better alternative - talk to us!
Free Version Not Supported
Free Trial Supported

Pricing

$129 per month
1000 Shipments
1 Branch/Warehouse
Unlimited-Dispatchers/Customer
and more...
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The support I had as well as their willingness to find solutions to the challenges specific to my situation.
  • I like most that the system works well regardless of the volumes. The dispatcher portal is very fast and automation is good, the new version of the courier app received very good feedback from our guys.
  • The software was really quick to implement, and most importantly I quickly got familiar with the interface, and all of the features.
  • The easy use of the app The system is intuitive Reliable Works fast Can see everything I need
  • I would like to emphasize that the system is intuitive, reliable, and is easy to handle. Provides a lot of information in real-time - for example, I know exactly where the drivers are and this makes it easy to manage larger orders. In addition, if something goes wrong, there are sound alerts, which I find very useful!

Cons

  • If I really have to say something it would be that some of the features took quite a bit of work around to suit my specific situation and needs but that is understandable as I my situation was quite unique.
  • In the beginning, we had some challenges with the courier app, but they were resolved in the new version. At times there are minor bugs but they get resolved quickly.
  • There can be some occasional glitches, but otherwise nothing much.
  • I like everything about the app so far, I find it really helpful.
  • Apart from minor glitches that were present in the beginning, there is nothing to complain about! I am very satisfied.

Pros & Cons from Real Users

Pros

  • InstaDispatch offers a seamless and intuitive platform for managing shipping processes. One of the standout features is its user-friendly interface, which makes it easy for even those with minimal technical expertise to navigate. The ability to track shipments in real-time provides peace of mind and helps streamline logistics operations efficiently. Additionally, the integration with various carriers simplifies the process of selecting the best shipping option for each package.

Cons

  • While InstaDispatch offers a 14-day trial, which is beneficial for initial testing, it would be ideal if the trial period were longer.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

DelivApp
Founded: 2015
United States
delivapp.com/

Company Information

InstaDispatch
Founded: 2012
United Kingdom
www.instadispatch.com

Alternatives

OnTime 360

OnTime 360

Vesigo Studios

Alternatives

NetCourier

NetCourier

Metafour
Deliveo

Deliveo

Mav-IT
Tookan

Tookan

JungleWorks

Categories

Courier Supported
Fleet Management Supported
Food Delivery Supported
Last Mile Delivery Supported
Online Ordering Supported
Route Planning Supported

Categories

Courier Supported
Last Mile Delivery Supported

Courier Features

Barcode Support Not Supported
Billing & Invoicing Not Supported
Compensation Management Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Not Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Not Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Not Supported
Surveys & Feedback Not Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Not Supported
Inspection Management Not Supported
Inventory Management Not Supported
Maintenance Management Not Supported
Mileage Tracking Not Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Not Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Route Planning Features

Capacity Planning Not Supported
Drag & Drop Scheduling Not Supported
Driver Management Supported
Emergency Dispatch Not Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Not Supported
Territory Management Supported

Courier Features

Barcode Support Supported
Billing & Invoicing Supported
Compensation Management Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Integrations

Amazon Not Supported
DoorDash Supported
Linnworks Not Supported
Magento Not Supported
Shopify Not Supported
Stripe Not Supported
Tabit Supported
Telegram Supported
Uber Eats Supported
Wix Supported
Wolt Supported
Xendit Not Supported
eBay Not Supported

Integrations

Amazon Supported
DoorDash Not Supported
Linnworks Supported
Magento Supported
Shopify Supported
Stripe Supported
Tabit Not Supported
Telegram Not Supported
Uber Eats Not Supported
Wix Not Supported
Wolt Not Supported
Xendit Supported
eBay Supported
Claim DelivApp and update features and information
Claim DelivApp and update features and information
Claim InstaDispatch and update features and information
Claim InstaDispatch and update features and information