DelivApp

DelivApp

4.8 out of 5 stars
DelivApp DispatchTrack

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DelivApp:

About

DelivApp is a white-label delivery infrastructure platform for tech partners including POS providers, marketplaces, and delivery companies. Partners deploy it under their own brand, combining online ordering, loyalty, and delivery management in one suite. The Online Ordering module offers website, mobile app, kiosk, tablet, and AI chat experiences with advanced menu management, multi-location support, live order tracking, and multi-language capabilities. Built-in loyalty tools include digital wallets, cashback, gift cards, vouchers, and automated campaigns. The Delivery Management module provides a web dispatch dashboard and courier app with automated bundling, batching, and dispatch rules. Real-time tracking, in-house workforce management, and third-party fleet integration are included. Both modules expose APIs for POS, payment processor, and fleet integrations. Trusted by over 3,000 restaurants and delivery companies.
DispatchTrack:

About

When you make promises to customers, DispatchTrack’s right time delivery management software makes sure you deliver. DispatchTrack is the leading solution provider of last mile delivery software, helping top brands around the globe power successful deliveries 180 million times a year. Since 2010, DispatchTrack's scalable SaaS platform has made delivery organizations more connected, agile, and intelligent using highly-configurable capabilities designed to empower better delivery management from end to end. Our proprietary AI-powered routing algorithm ensures 98% ETA accuracy in last mile deliveries, and we're constantly innovating to improve performance and better serve our 2,000+ global customers, including Wal-Mart, Coca-Cola, Ashley, Ferguson Enterprises, Cargill, McCain Foods, and many others. When businesses make promises to their customers—DispatchTrack makes sure they deliver.
DelivApp:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
DispatchTrack:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
DelivApp:

Audience

Restaurants, Food & Beverage, Food Delivery, Marketplaces, Logistics & Delivery Companies, Retail (local merchants), Restaurant Chains & Franchises, Point of Sale
DispatchTrack:

Audience

Top brands and delivery organizations around the globe
DelivApp:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
DispatchTrack:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
DelivApp:

API

Offers API Supported
DispatchTrack:

API

Offers API Supported
DelivApp:

Screenshots and Videos

DispatchTrack:

Screenshots and Videos

DelivApp:

Pricing

$183/month
We price match! If you find a better alternative - talk to us!
Free Version Not Supported
Free Trial Supported
DispatchTrack:

Pricing

DispatchTrack’s comprehensive last mile solution is priced based on the requested number of vehicle licenses. If you’re interested in learning more, we’d be happy to provide a customized quote for your company based on your specific use case.
Free Version Supported
Free Trial Supported
DelivApp:

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.0 / 5
support 5.0 / 5
DispatchTrack:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
DelivApp:

Pros & Cons from Real Users

Pros

  • The support I had as well as their willingness to find solutions to the challenges specific to my situation.
  • I like most that the system works well regardless of the volumes. The dispatcher portal is very fast and automation is good, the new version of the courier app received very good feedback from our guys.
  • The software was really quick to implement, and most importantly I quickly got familiar with the interface, and all of the features.
  • The easy use of the app The system is intuitive Reliable Works fast Can see everything I need
  • I would like to emphasize that the system is intuitive, reliable, and is easy to handle. Provides a lot of information in real-time - for example, I know exactly where the drivers are and this makes it easy to manage larger orders. In addition, if something goes wrong, there are sound alerts, which I find very useful!

Cons

  • If I really have to say something it would be that some of the features took quite a bit of work around to suit my specific situation and needs but that is understandable as I my situation was quite unique.
  • In the beginning, we had some challenges with the courier app, but they were resolved in the new version. At times there are minor bugs but they get resolved quickly.
  • There can be some occasional glitches, but otherwise nothing much.
  • I like everything about the app so far, I find it really helpful.
  • Apart from minor glitches that were present in the beginning, there is nothing to complain about! I am very satisfied.
DelivApp:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
DispatchTrack:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
DelivApp:

Company Information

DelivApp
Founded: 2015
United States
delivapp.com/
DispatchTrack:

Company Information

DispatchTrack
Founded: 2010
Worldwide
www.dispatchtrack.com/
DelivApp:

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DelivApp:

Categories

Courier Supported
Fleet Management Supported
Food Delivery Supported
Last Mile Delivery Supported
Online Ordering Supported
Route Planning Supported
DispatchTrack:

Categories

Fleet Management Supported
Food Delivery Supported
GPS Tracking Supported
Logistics Supported
Route Planning Supported
Shipment Tracking Supported
Shipping Supported
DelivApp:

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Not Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Not Supported
Surveys & Feedback Not Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Not Supported
Inspection Management Not Supported
Inventory Management Not Supported
Maintenance Management Not Supported
Mileage Tracking Not Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Not Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Route Planning Features

Capacity Planning Not Supported
Drag & Drop Scheduling Not Supported
Driver Management Supported
Emergency Dispatch Not Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Not Supported
Territory Management Supported

Courier Features

Barcode Support Not Supported
Billing & Invoicing Not Supported
Compensation Management Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Not Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported
DispatchTrack:

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Supported
Performance Metrics Not Supported
Route Costing Supported
Territory Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported
DelivApp:

Integrations

Agiliron Not Supported
DoorDash Supported
InfinityX Not Supported
Microsoft Access Not Supported
NetSuite Not Supported
RETAILvantage Not Supported
SAP Sales Cloud Not Supported
STORIS Not Supported
Salesforce Not Supported
Tabit Supported
Telegram Supported
TylerNet POS Software Not Supported
Uber Eats Supported
VL OMNI Not Supported
Wix Supported
Wolt Supported
DispatchTrack:

Integrations

Agiliron Supported
DoorDash Not Supported
InfinityX Supported
Microsoft Access Supported
NetSuite Supported
RETAILvantage Supported
SAP Sales Cloud Supported
STORIS Supported
Salesforce Supported
Tabit Not Supported
Telegram Not Supported
TylerNet POS Software Supported
Uber Eats Not Supported
VL OMNI Supported
Wix Not Supported
Wolt Not Supported
DelivApp:
Claim DelivApp and update features and information
Claim DelivApp and update features and information
DispatchTrack:
Claim DispatchTrack and update features and information
Claim DispatchTrack and update features and information