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About

DelivApp is a white-label delivery infrastructure platform for tech partners including POS providers, marketplaces, and delivery companies. Partners deploy it under their own brand, combining online ordering, loyalty, and delivery management in one suite. The Online Ordering module offers website, mobile app, kiosk, tablet, and AI chat experiences with advanced menu management, multi-location support, live order tracking, and multi-language capabilities. Built-in loyalty tools include digital wallets, cashback, gift cards, vouchers, and automated campaigns. The Delivery Management module provides a web dispatch dashboard and courier app with automated bundling, batching, and dispatch rules. Real-time tracking, in-house workforce management, and third-party fleet integration are included. Both modules expose APIs for POS, payment processor, and fleet integrations. Trusted by over 3,000 restaurants and delivery companies.

About

Dispatch Science is a leading AI-powered Transportation Management System (TMS) and delivery management software platform built specifically for last-mile logistics, courier companies, medical couriers, pharmaceutical delivery, parcel delivery, and field service operations.As a cloud-native logistics platform, Dispatch Science combines advanced route optimization, automated dispatching, real-time delivery tracking, customer communication tools, business intelligence, and AI-driven workflow automation in a single solution. Dispatch Science helps delivery businesses streamline order management, optimize driver routes, automate customer notifications, improve fleet utilization, reduce transportation costs, accelerate invoicing, and increase on-time delivery performance. The platform supports the entire delivery lifecycle, including order intake, dispatch management, route planning, driver mobile application, POD, customer experience management, billing, reporting, and analytics.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants, Food & Beverage, Food Delivery, Marketplaces, Logistics & Delivery Companies, Retail (local merchants), Restaurant Chains & Franchises, Point of Sale

Audience

Our solution is used in all delivery industries such as courier and parcel delivery, eCommerce and retail last mile, manufacturing distribution, food delivery, and hospital, medical and pharmaceutical deliveries.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$183/month
We price match! If you find a better alternative - talk to us!
Free Version Not Supported
Free Trial Supported

Pricing

$675/month
All plans feature UNLIMITED companies, accounts, routes, stops, users, dispatchers, and orders.
Basic: $675/month plus $27.00/month/driver
Plus $0.04 per SMS notification

Growth Edition:
$1,900/month base price plus $27.00/month/driver
Plus $0.03 per SMS notification

Enterprise edition: $4,900 per month plus $27/month/driver plus $0.025 per SMS notification
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The support I had as well as their willingness to find solutions to the challenges specific to my situation.
  • I like most that the system works well regardless of the volumes. The dispatcher portal is very fast and automation is good, the new version of the courier app received very good feedback from our guys.
  • The software was really quick to implement, and most importantly I quickly got familiar with the interface, and all of the features.
  • The easy use of the app The system is intuitive Reliable Works fast Can see everything I need
  • I would like to emphasize that the system is intuitive, reliable, and is easy to handle. Provides a lot of information in real-time - for example, I know exactly where the drivers are and this makes it easy to manage larger orders. In addition, if something goes wrong, there are sound alerts, which I find very useful!

Cons

  • If I really have to say something it would be that some of the features took quite a bit of work around to suit my specific situation and needs but that is understandable as I my situation was quite unique.
  • In the beginning, we had some challenges with the courier app, but they were resolved in the new version. At times there are minor bugs but they get resolved quickly.
  • There can be some occasional glitches, but otherwise nothing much.
  • I like everything about the app so far, I find it really helpful.
  • Apart from minor glitches that were present in the beginning, there is nothing to complain about! I am very satisfied.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

DelivApp
Founded: 2015
United States
delivapp.com/

Company Information

Dispatch Science
Founded: 2016
Canada
www.dispatchscience.com

Alternatives

OnTime 360

OnTime 360

Vesigo Studios

Alternatives

OnTime 360

OnTime 360

Vesigo Studios
DeliverySuite

DeliverySuite

Nology Solutions & Systems
Tookan

Tookan

JungleWorks

Categories

Courier Supported
Fleet Management Supported
Food Delivery Supported
Last Mile Delivery Supported
Online Ordering Supported
Route Planning Supported

Categories

Courier Features

Barcode Support Not Supported
Billing & Invoicing Not Supported
Compensation Management Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Not Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Not Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Not Supported
Surveys & Feedback Not Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Not Supported
Inspection Management Not Supported
Inventory Management Not Supported
Maintenance Management Not Supported
Mileage Tracking Not Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Not Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Route Planning Features

Capacity Planning Not Supported
Drag & Drop Scheduling Not Supported
Driver Management Supported
Emergency Dispatch Not Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Not Supported
Territory Management Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Courier Features

Barcode Support Supported
Billing & Invoicing Supported
Compensation Management Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Not Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Supported
Inspection Management Not Supported
Inventory Management Supported
Maintenance Management Not Supported
Mileage Tracking Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Not Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Supported

Digital Signature Features

Audit Trail Supported
Authentication Supported
Auto Reminders Supported
Customizable Templates Supported
Document Analytics Not Supported
Mobile Signature Supported
Multi-Party Signing Supported
Progress Tracking Supported
Task Progress Tracking Not Supported

Distribution Features

Barcoding / RFID Supported
Import / Export Management Supported
Inventory Management Not Supported
Order Management Supported
Purchasing Not Supported
Returns Management Supported
Sales Forecasting Not Supported
Shipping Management Supported
Warehouse Management Not Supported

Logistics Features

3PL Supported
Barcoding / RFID Supported
Container Tracking Not Supported
CRM Supported
Cross Docking Supported
Fleet Management Supported
Inventory Management Supported
Order Management Supported
Purchasing Not Supported
Scheduling Supported
Shipping Management Supported
Transportation Management Supported

Order Entry Features

Back Order Management Supported
Customer Database Supported
Inventory Management Not Supported
Order Fulfillment Not Supported
Order Management Supported
Real Time Order Entry Supported
Remote Order Entry Supported
Shipping Management Supported
Warehouse Management Not Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Supported
For eCommerce Supported
For Freight Supported
Status Tracking Supported
Website Integration Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Supported
Fuel Management Not Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Supported
Dispatch Management Supported
Driver Management Supported
Fleet / Equipment Management Not Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Supported

Integrations

DoorDash Supported
Extensiv 3PL Warehouse Manager Not Supported
Freshdesk Not Supported
QuickBooks Online Not Supported
Shopify Not Supported
Tabit Supported
Telegram Supported
Uber Eats Supported
Wix Supported
Wolt Supported
Zapier Not Supported

Integrations

DoorDash Not Supported
Extensiv 3PL Warehouse Manager Supported
Freshdesk Supported
QuickBooks Online Supported
Shopify Supported
Tabit Not Supported
Telegram Not Supported
Uber Eats Not Supported
Wix Not Supported
Wolt Not Supported
Zapier Supported
Claim DelivApp and update features and information
Claim DelivApp and update features and information
Claim Dispatch Science and update features and information
Claim Dispatch Science and update features and information