Visual Queue Network (VQN)

Visual Queue Network (VQN)

UUNI-SOURCE 2000, Inc.
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About

DebtCol is a sophisticated software system that caters to both boutique agencies and larger enterprise organizations, remaining scalable as your organization grows. Manage the collection of debts on behalf of your clients through intelligent predictive logic. Manage the collection of purchased debt using intelligent automated compliance tools. DebtCol provides data encryption at rest and during transit to ensure your data remains secure. Multi-Factor Authentication (MFA) is available for client and agent portals. Secure datacentre facility equipped with the latest security including biometrics, CCTV and onsite security guards. Try our system and see how it can help you to collect debts more effectively. Send us your details and our sales representative will arrange a free demonstration. Manage small to enterprise volumes of assignments efficiently and seamlessly.

About

Visual Queue Network (VQN) is a cutting-edge debt collection recovery and compliance software solution developed by UNI-SOURCE 2000. Powered by Microsoft.NET, the VQN Product Suite helps financial institutions seamlessly manage debt collection, compliance, and recovery with robust reporting, workflow management, and dynamic queuing technologies. VQN is the Collections and Recovery tool used by the Fiserv Signature Banking CORE as well as Fiserv Cleartouch CORE. It is additionally interfaced to many other CORE Banking Solutions. VQN has been on the market since 1992 and is a very mature offering.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a debt collection and field service agency solution

Audience

Purpose-built for Banks , Credit Unions and other financial institutions.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$210 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

The pricing is based upon "concurrent" users not "named" users.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • None really. It does the basics ok but is very slow. The ability to load debts and create comms is fine. At least it is better than Excel.

Cons

  • The support is almost non existent, even to help with major glitches that impact the usability of the product.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

DebtCol
Founded: 1999
Australia
www.debtcol.com.au

Company Information

UUNI-SOURCE 2000, Inc.
Founded: 1992
United States
www.uni-collect.com

Alternatives

TraceEngine

TraceEngine

Polonious

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Collect!

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SmartCollector

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Debt$Net

Debt$Net

The Computer Manager
SymPro Debt Management

SymPro Debt Management

SymPro Treasury Management Solutions
MeridianLink Collect

MeridianLink Collect

MeridianLink

Categories

Categories

Debt Collection Features

Agency Management Supported
Auto Dialer Not Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Not Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Mobile Payments Not Supported
Multi-Currency Supported
Online Invoicing Not Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Debt Collection Features

Agency Management Supported
Auto Dialer Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported

Integrations

Ezidebit Supported
IBM Cloud Not Supported
Microsoft 365 Not Supported

Integrations

Ezidebit Not Supported
IBM Cloud Supported
Microsoft 365 Supported
Claim DebtCol and update features and information
Claim DebtCol and update features and information
Claim Visual Queue Network (VQN) and update features and information
Claim Visual Queue Network (VQN) and update features and information