DebtCol vs. TraceEngine Comparison


DebtCol	TraceEngine Polonious	+	+
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About DebtCol is a sophisticated software system that caters to both boutique agencies and larger enterprise organizations, remaining scalable as your organization grows. Manage the collection of debts on behalf of your clients through intelligent predictive logic. Manage the collection of purchased debt using intelligent automated compliance tools. DebtCol provides data encryption at rest and during transit to ensure your data remains secure. Multi-Factor Authentication (MFA) is available for client and agent portals. Secure datacentre facility equipped with the latest security including biometrics, CCTV and onsite security guards. Try our system and see how it can help you to collect debts more effectively. Send us your details and our sales representative will arrange a free demonstration. Manage small to enterprise volumes of assignments efficiently and seamlessly.		About The dedicated software for skip tracing from the world’s authority in case management systems. TraceEngine is the one tool you need to make skip tracing easier, faster, and more effective. It is powered by the PoloniousEngine and benefits from 20 years of experience in world-class investigation software and system delivery. Being cloud-based means hosting and security are taken care of, and can you be up and running in less than 10 minutes, with your first 30 days free. You’ll get access to our ongoing support for just $165 each month and with no lock-in contracts you can cancel anytime. TraceEngine is packed with powerful features specifically designed for skip tracing letting you manage more cases and generate more business. A simple search and pick tool lets you easily allocate cases to investigators. If they are not already in the system then a simple widget will pop up to let you add the required details.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies seeking a debt collection and field service agency solution		Audience Companies interested in a solution to manage more cases and generate more business operations
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $210 per month Free Version Not Supported Free Trial Not Supported		Pricing $165 per month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 1.0 / 5 ease 2.0 / 5 features 2.0 / 5 design 2.0 / 5 support 1.0 / 5 Read all reviews		Reviews/Ratings Read all reviews
Pros & Cons from Real Users Pros None really. It does the basics ok but is very slow. The ability to load debts and create comms is fine. At least it is better than Excel. Cons The support is almost non existent, even to help with major glitches that impact the usability of the product.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information DebtCol Founded: 1999 Australia www.debtcol.com.au		Company Information Polonious Founded: 2004 Australia www.polonious-systems.com/cloud/traceengine/
Alternatives TraceEngine Polonious		Alternatives LocatePLUS
Aryza Advize Aryza		TraceVeil
SmartCollector Collexus		masterQueue Intellaegis
SymPro Debt Management SymPro Treasury Management Solutions		Acceleon
SimplicityCollect SeikoSoft View All		P.A.C.S. Porcupine Computer Systems View All
Categories Billing and Invoicing Supported Debt Collection Supported		Categories Debt Collection Supported Investigation Management Supported Risk Management Supported Skip Tracing Supported
Debt Collection Features Agency Management Supported Auto Dialer Not Supported Automated Notices Supported Callback Scheduling Supported Client Management Supported Commission Management Supported Compliance Management Supported Contact Management Supported Credit Bureau Reporting Not Supported In-House Collections Supported Payment Plans Supported Transaction Management Supported Show More Features Billing and Invoicing Features Billing Portal Supported Contact Database Supported Contingency Billing Supported Customer Portal Supported Customizable Invoices Supported Dunning Management Supported Hourly Billing Supported Invoice History Supported Mobile Payments Not Supported Multi-Currency Supported Online Invoicing Not Supported Online Payments Supported Payment Processing Supported Project Billing Not Supported Recurring/Subscription Billing Supported Service Ticket Billing Not Supported Tax Calculator Supported
Integrations Ezidebit Supported View All 1 Integration		Integrations Ezidebit Not Supported
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