Swordfish

Swordfish

Swordfish Software
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About

DebtCol is a sophisticated software system that caters to both boutique agencies and larger enterprise organizations, remaining scalable as your organization grows. Manage the collection of debts on behalf of your clients through intelligent predictive logic. Manage the collection of purchased debt using intelligent automated compliance tools. DebtCol provides data encryption at rest and during transit to ensure your data remains secure. Multi-Factor Authentication (MFA) is available for client and agent portals. Secure datacentre facility equipped with the latest security including biometrics, CCTV and onsite security guards. Try our system and see how it can help you to collect debts more effectively. Send us your details and our sales representative will arrange a free demonstration. Manage small to enterprise volumes of assignments efficiently and seamlessly.

About

We developed Swordfish, a professional debt collection software system, in 2004 to provide the collection and recovery industry with a cost-effective way to improve efficiency and profitability. We brought together legal and debt collection experts with IT specialists to create a simple, user-friendly application that is now widely used and preferred in the industry. We are dedicated to using technology to solve problems for our clients, and are constantly updating Swordfish to include more automation and adaptability. Swordfish is recognized as a leading solution globally and is known for its advanced functionality, integrations, legal compliance, and scalability, making it the go-to choice for debt collection companies in South Africa and other countries such as Lesotho, Namibia, Kenya and Botswana.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a debt collection and field service agency solution

Audience

Commercial Banks, Legal Firms, Debt Collection Companies, Debt Collectors, Insurance Companies, Sales Companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$210 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$35 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • None really. It does the basics ok but is very slow. The ability to load debts and create comms is fine. At least it is better than Excel.

Cons

  • The support is almost non existent, even to help with major glitches that impact the usability of the product.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

DebtCol
Founded: 1999
Australia
www.debtcol.com.au

Company Information

Swordfish Software
Founded: 2004
South Africa
www.swordfish.co.za/

Alternatives

TraceEngine

TraceEngine

Polonious

Alternatives

Debtcol Pro

Debtcol Pro

Legal Interact
SmartCollector

SmartCollector

Collexus
Debt$Net

Debt$Net

The Computer Manager
SymPro Debt Management

SymPro Debt Management

SymPro Treasury Management Solutions

Categories

Categories

Debt Collection Supported

Debt Collection Features

Agency Management Supported
Auto Dialer Not Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Not Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Mobile Payments Not Supported
Multi-Currency Supported
Online Invoicing Not Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Debt Collection Features

Agency Management Supported
Auto Dialer Not Supported
Automated Notices Supported
Callback Scheduling Not Supported
Client Management Supported
Commission Management Not Supported
Compliance Management Not Supported
Contact Management Supported
Credit Bureau Reporting Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported

Integrations

Ezidebit Supported
Rectxt Not Supported
Seagate CORTX Not Supported
SourceWhale Not Supported
TE Recruit Not Supported

Integrations

Ezidebit Not Supported
Rectxt Supported
Seagate CORTX Supported
SourceWhale Supported
TE Recruit Supported
Claim DebtCol and update features and information
Claim DebtCol and update features and information
Claim Swordfish and update features and information
Claim Swordfish and update features and information