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About

DebtCol is a sophisticated software system that caters to both boutique agencies and larger enterprise organizations, remaining scalable as your organization grows. Manage the collection of debts on behalf of your clients through intelligent predictive logic. Manage the collection of purchased debt using intelligent automated compliance tools. DebtCol provides data encryption at rest and during transit to ensure your data remains secure. Multi-Factor Authentication (MFA) is available for client and agent portals. Secure datacentre facility equipped with the latest security including biometrics, CCTV and onsite security guards. Try our system and see how it can help you to collect debts more effectively. Send us your details and our sales representative will arrange a free demonstration. Manage small to enterprise volumes of assignments efficiently and seamlessly.

About

Debtrak is used by a wide range of governments, financial institutions and other large enterprises around the world because of its ability to address needs like no other debt collection software. Debt collection is more important than ever, but there are few, if any, technologies as versatile and powerful as Debtrak. The platform has proven so successful that once an organization starts using it, we’ve never seen a client defect to another software since we began in 2002. We integrate with industry-standard interfaces, payment gateways, diallers, data services, and import/export. Debtrak features a client and debtor extranet with a mobile responsive debtor web application. Our PCI DSS compliant and regularly penetration-tested systems are part of our Defence-in-Depth Strategy. The reason is clear: 1500 features, functions, and tools that address a range of issues and needs that are currently unaddressed by most debt collection software. No developer is needed to configure it.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a debt collection and field service agency solution

Audience

Companies searching for a solution to manage their full debt lifecycle

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$210 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$4000 per year
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • None really. It does the basics ok but is very slow. The ability to load debts and create comms is fine. At least it is better than Excel.

Cons

  • The support is almost non existent, even to help with major glitches that impact the usability of the product.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

DebtCol
Founded: 1999
Australia
www.debtcol.com.au

Company Information

Debtrak
Founded: 2006
United Kingdom
www.debtrak.com

Alternatives

TraceEngine

TraceEngine

Polonious

Alternatives

TraceEngine

TraceEngine

Polonious
DebtControl

DebtControl

Alba Software Developers
SmartCollector

SmartCollector

Collexus
SymPro Debt Management

SymPro Debt Management

SymPro Treasury Management Solutions
Debtmaster

Debtmaster

Comtronic Systems
CollectDebt

CollectDebt

CollectDebt.ai

Categories

Categories

Debt Collection Supported

Debt Collection Features

Agency Management Supported
Auto Dialer Not Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Not Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Mobile Payments Not Supported
Multi-Currency Supported
Online Invoicing Not Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Debt Collection Features

Agency Management Supported
Auto Dialer Not Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Not Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported

Integrations

Ezidebit Supported

Integrations

Ezidebit Not Supported
Claim DebtCol and update features and information
Claim DebtCol and update features and information
Claim Debtrak and update features and information
Claim Debtrak and update features and information