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About

DebtCol is a sophisticated software system that caters to both boutique agencies and larger enterprise organizations, remaining scalable as your organization grows. Manage the collection of debts on behalf of your clients through intelligent predictive logic. Manage the collection of purchased debt using intelligent automated compliance tools. DebtCol provides data encryption at rest and during transit to ensure your data remains secure. Multi-Factor Authentication (MFA) is available for client and agent portals. Secure datacentre facility equipped with the latest security including biometrics, CCTV and onsite security guards. Try our system and see how it can help you to collect debts more effectively. Send us your details and our sales representative will arrange a free demonstration. Manage small to enterprise volumes of assignments efficiently and seamlessly.

About

Debtflow manages every aspect of the debt collection process focussing you on your core business and automating away everything else. Simplicity is something we consider to be of vital importance. We are constantly striving to provide the most intuitive ways to accomplish every task you need to do throughout the debt collection process. We know that many of our users are not computer experts and we want it to be simple for them to get their job done as quickly and effortlessly as possible. Debtflow handles your account management from importing or manually capturing handovers to helping with phone calls, SMS and letter sending. The current status of an account is tracked at all times. Everything that happens to an account is recorded so you always know exactly where you are with an account and can determine the best course of action at any point in time. We have a large number of reports already built in allowing you to manage your business, the accounts you're working.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a debt collection and field service agency solution

Audience

Companies seeking a tool to manage every aspect of the debt collection process

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$210 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$55 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • None really. It does the basics ok but is very slow. The ability to load debts and create comms is fine. At least it is better than Excel.

Cons

  • The support is almost non existent, even to help with major glitches that impact the usability of the product.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

DebtCol
Founded: 1999
Australia
www.debtcol.com.au

Company Information

Debtflow
Founded: 2005
South Africa
www.debtflow.co.za

Alternatives

TraceEngine

TraceEngine

Polonious

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CARM-Pro

CARM-Pro

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SmartCollector

SmartCollector

Collexus
Collect!

Collect!

Comtech Systems
SymPro Debt Management

SymPro Debt Management

SymPro Treasury Management Solutions
Nova

Nova

Tietoevry

Categories

Categories

Debt Collection Supported

Debt Collection Features

Agency Management Supported
Auto Dialer Not Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Not Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Mobile Payments Not Supported
Multi-Currency Supported
Online Invoicing Not Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Debt Collection Features

Agency Management Supported
Auto Dialer Not Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Not Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported

Integrations

Ezidebit Supported

Integrations

Ezidebit Not Supported
Claim DebtCol and update features and information
Claim DebtCol and update features and information
Claim Debtflow and update features and information
Claim Debtflow and update features and information